Holiday Inn Franklin - Cool Springs, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Franklin - Cool Springs, an IHG Hotel

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Outdoor pool
Outdoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry

Explore the area

Map
1738 Carouthers Pkwy, Brentwood, TN, 37027
  • CoolSprings Galleria
    4 min drive
  • Aspen Grove Park
    5 min drive
  • Crockett Park
    5 min drive
  • Nashville, TN (BNA-Nashville Intl.)
    22 min drive

Room options

Standard Room, Multiple Beds

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Dining)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Accessible Tub)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Communication Accessible)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed, Accessible (Communication Accessible)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

Room, Multiple Beds, Accessible (Communication Accessible)

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Franklin - Cool Springs, an IHG Hotel

Hotel with free parking, near CoolSprings Galleria
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and coffee/tea in a common area.
Holiday Inn Franklin - Cool Springs, an IHG Hotel offers 106 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Brentwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Holiday Inn Franklin - Cool Springs, an IHG Hotel. During your stay, you'll be within walking distance of CoolSprings Galleria. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute drive from CoolSprings Galleria and 14 minutes from Nashville Zoo
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee
Holiday Inn Franklin - Cool Springs, an IHG Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 988 square feet (92 square metres) and includes conference space. The business-friendly Holiday Inn Franklin - Cool Springs, an IHG Hotel also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This 3-star Brentwood hotel is smoke free.

Holiday Inn Franklin - Cool Springs, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 988 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 60 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Magnuson Cool Springs
Magnuson Cool Springs Brentwood
Magnuson Hotel Cool Springs
Magnuson Hotel Cool Springs Brentwood
Holiday Inn Franklin Cool Springs Hotel Brentwood
Holiday Inn Franklin Cool Springs Hotel
Holiday Inn Franklin Cool Springs Brentwood
Holiday Inn Franklin Cool Springs
Wingate Inn Cool Springs Hotel Brentwood
Wingate Cool Springs

Holiday Inn Franklin - Cool Springs, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 447 out of 721 reviews" "
Rating 8 - Good. 171 out of 721 reviews" "
Rating 6 - Okay. 63 out of 721 reviews" "
Rating 4 - Poor. 19 out of 721 reviews" "
Rating 2 - Terrible. 21 out of 721 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay last night. All of the staff were fantastic ! Tried to order pizzAmore. They show up on google right across the street from shell. They are no longer located there, although the website allows you to order. We’re figuring it out with our cc company now, charge still pending., just letting you know it was incorrect and a bit inconvenient. Not the hotel's fault at all, just a locational issue. Went over to Mexicali Grill. They were fantastic and got us an order really quick.
Stayed 1 night in Aug 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient and very comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

mumtaz

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Aug 2024

6/10 Okay

Ananta

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

john

Stayed 3 nights in Jul 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
I have stayed at this hotel several times. It’s a great place and is convenient to everything!
Stayed 3 nights in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area. Restaurants are close by. Good breakfast too
Stayed 5 nights in Jul 2024

2/10 Terrible

Parker

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple stains on the carpets. Hidden fees with the rooms. Find another place to stay!
Stayed 1 night in Aug 2024

6/10 Okay

Michelle

Travelled with family
Disliked: Amenities
The front desk weren’t the friendliest. The breakfast was extra, not included. The tub didn’t hold water. And the carpet was stained in our room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Phyllis

Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, safe area, friendly staff. I’m extremely picky on where I stay but will stay here again.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Rundown
Dirty carpet, smelly room, tattered paint job, dated furnishings...overall run down and in desperate need of a renovation.
Stayed 1 night in Jul 2024

8/10 Good

gina

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely friendly and helpful
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Place To Stay
This was a very nice place to stay. The staff were pleasant. The room was clean and the bed was super comfortable. Breakfast was ok. We will stay again when in the area.
Stayed 2 nights in Jul 2024

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
The carpet was filthy. I had to call front desk 2 times on TV not working. They told me the internet was out. After much discussion they moved me to another room and the TV worked but the carpet was filthy. I would never stay there again and they would not compensate me for anything. Just move me
Stayed 1 night in Jul 2024

6/10 Okay

Beth

Liked: Staff & service
Sheets and bathroom need cleaned better.
Stayed 1 night in Jul 2024

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In all my years of traveling I've never forgotten something of value in the hotel room, but I left my Ipad last week when we left early in the morning to get on the road. When I discovered it hours later I called the hotel, Sheree at the desk went and found it in the room for me! :) She stowed it the office until I could send an overnight envelope for them to return it. within the week I had my Ipad back, thanks to some really great staff. Each one I talked to during our stay and while getting my Ipad back, were cheerful, accomodating and simply..super sweet. Thank you for your excellent service!!
Stayed 1 night in Jun 2024

8/10 Good

Kelly

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for a quick overnight on the road with our pup.
Stayed 1 night in Jun 2024

10/10 Excellent

Jared

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about staying here is the breakfast staff. The husband and wife team that run the breakfast are lovely, hospitable, and provide fantastic food. If you're staying here, spend the extra $10 to start your day with breakfast!
Stayed 4 nights in Jun 2024

8/10 Good

Kristopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feet were dirty from the carpet in the room but other than that it was nice
Stayed 1 night in Jun 2024

8/10 Good

Kaitlyn

Liked: Cleanliness, staff & service, room comfort
A little dated, but friendly and clean
Stayed 4 nights in Jun 2024