Sheraton Grand Nashville Downtown

4.0 star property

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Photo gallery for Sheraton Grand Nashville Downtown

View from property
Exterior
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Parking available
  • Laundry
  • Pet-friendly

Explore the area

Map
623 Union St, Nashville, TN, 37219
  • Tennessee State Capitol
    ‪3 min walk‬
  • Printer's Alley
    ‪5 min walk‬
  • Fifth + Broadway
    ‪5 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪15 min drive‬

Room options

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Club Suite, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Grand Nashville Downtown

Hotel with bars, a short walk to Broadway
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and valet parking. Change of towels is available on request
Sheraton Grand Nashville Downtown offers 482 accommodations with video game consoles and a safe. Pillowtop beds feature premium bedding. 47-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Grand Nashville Downtown. During your stay, you're just a quick walk from Broadway. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at The Library Bar
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Broadway and Ryman Auditorium
  • Dogs welcome free of charge
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 9143 square feet (849 square metres) and includes a conference centre. A fitness centre, a library, and gift shops/newsstands are also featured at the business-friendly Sheraton Grand Nashville Downtown. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star Nashville hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
The Library Bar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Skye Lounge – On-site rooftop bar. Open selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 55 per night)
  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 20 to 30 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Skye Lounge
  • The Library Bar

Things to do

  • Bicycle rentals
  • Gym
  • Karaoke
  • Library
  • TV in common areas

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • Conference centre (9,143 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (81 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lift (81 centimetre wide door)
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 per person
  • Self-parking fee: USD 55 per night
  • Valet parking fee: USD 65 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Nashville Downtown
Nashville Downtown Sheraton
Sheraton Hotel Nashville Downtown
Sheraton Nashville Downtown
Sheraton Grand Nashville Hotel
Nashville Sheraton
Sheraton Nashville
Sheraton Grand Nashville Downtown Hotel
Sheraton Grand Nashville
Nashville Sheraton
Sheraton Nashville
Sheraton Grand Nashville Downtown Hotel
Sheraton Grand Nashville Downtown Nashville
Sheraton Grand Nashville Downtown Hotel Nashville

Sheraton Grand Nashville Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 91 out of 128 reviews
Rating 8 - Good. 26 out of 128 reviews
Rating 6 - Okay. 8 out of 128 reviews
Rating 4 - Poor. 1 out of 128 reviews
Rating 2 - Terrible. 2 out of 128 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jason

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jim

Stayed 1 night in Oct 2024

8/10 Good

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Marilou

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Nov 2024

10/10 Excellent

Adisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel with amazing rooftop sky lounge
Stayed 1 night in Nov 2024

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bartender Christopher was excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location to Broadway
Stayed 1 night in Nov 2024

8/10 Good

Alyse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Logan

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica A

Liked: Cleanliness, staff & service, property conditions & facilities
Shower pressure was good, clean and I like the welcome drink was a nice tough
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. Walking distance to all the downtown sites. Easy to navigate. Felt very safe. Plus they offer the golf card rides to and from Broadway! Asher the Dasher is awesome!
Stayed 2 nights in Nov 2024

10/10 Excellent

Hollie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown, but in a quiet location. Shuttle is good too
Stayed 2 nights in Nov 2024

10/10 Excellent

Leigh Ann

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Landon

Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start with the things i didnt like because there wasnt much: 1- SHOWER IS TERRIBLE! The shower head is located at aprox 5’8” from the tub floor. And the tub isnt very wide and feels like it is uneven slanting both sides to middle of tub. The shower head has a few flow options to pick from each one worse than the other. The water pressure feels like someone is in the basement with a bicycle air pump trying to push the water through the pipes. As a big guy 5’11” 265 lbs who loves a shower to unwind and get thoroughly washed it was actually STRESSFUL To shower here. Took a long time to get fully wet and even worse it took even longer to wash the soap out of your hair (and im very close cropped hair) and off your exposed body and much worse trying to get the water out of and into the places that arent so easily accessed if you know what i mean🙂. Whoever picked the shower heads for this hotel should be retrained ***I addressed this problem with the front desk and the girl was very helpful very sympathetic and sent someone to check on the problem. They also gave me free breakfast voucher for the next day which I didn’t ask for a person from the hotel actually did go up and change the showerhead with the exact same showerhead just a new one it didn’t work shower still was terrible . 2-Due to the way, the hotel is constructed I think There should be some type of safety net attached to each Level so that no people or debris falls Down * I WOULD STAY HERE AGAIN
Stayed 3 nights in Nov 2024

6/10 Okay

Jacque

Business traveller
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason, Hoover

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and in good shape. Parking was not the easiest with a truck
Stayed 1 night in Aug 2024

10/10 Excellent

BARRY

Liked: Cleanliness, staff & service, property conditions & facilities
Great roof top bar.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Easy to find and wonderful staff
Stayed 1 night in Nov 2024

6/10 Okay

emory

Stayed 1 night in Oct 2024

10/10 Excellent

Windy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lakysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like check out
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Stayed 4 nights in Sep 2024