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The Capitol Hotel Downtown, Ascend Hotel Collection

3.0 star property

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Photo gallery for The Capitol Hotel Downtown, Ascend Hotel Collection

Lobby
Lobby
Property amenity
Exterior
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Breakfast included
  • Parking available
  • Laundry

Explore the area

Map
711 Union Street, Nashville, TN, 37219
  • Tennessee State Capitol
    ‪4 min walk‬
  • Printer's Alley
    ‪6 min walk‬
  • Fifth + Broadway
    ‪6 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

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Exterior

Comfort Inn Downtown Nashville - Music City Center

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.1 out of 5, Very good, (1695)
The price is €113
for 1 room
includes taxes & fees
2 Mar - 3 Mar
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About this property

The Capitol Hotel Downtown, Ascend Hotel Collection

Hotel with free breakfast, a quick walk to Ryman Auditorium
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and valet parking.
The Capitol Hotel Downtown, Ascend Hotel Collection offers 100 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

The free breakfast at The Capitol Hotel Downtown, Ascend Hotel Collection gets high marks from our customers. During your stay, you're just a quick walk from Broadway. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 4-minute walk from Tennessee State Capitol and 9 minutes on foot from Ryman Auditorium
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and limo/town car service. A fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Capitol Hotel Downtown, Ascend Hotel Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Nashville hotel.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Craft Bar and Bistro – This cocktail bar serves dinner and light fare. Guests can enjoy drinks at the bar.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 30 per day)
  • Limited on-site parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craft Bar and Bistro

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30.00 per day
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

The Capitol Hotel Downtown, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 326 out of 1027 reviews
Rating 8 - Good. 303 out of 1027 reviews
Rating 6 - Okay. 207 out of 1027 reviews
Rating 4 - Poor. 105 out of 1027 reviews
Rating 2 - Terrible. 86 out of 1027 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Britt, Broken Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 3 nights in Nov 2024

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Booked here because it split up our 10 hour drive from Southwestern Ontario to Nashville. Great staff, nice room, 2 mns off the highway and a good deal. Breakfast was great as well, felt very safe here, gym was descent and the pool looked great but we didn’t use the pool… maybe next time. We woyld stay here again.

6/10 Okay

Jeff

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very deceiving when booking. You can call it a hotel but more like a motel.
Stayed 1 night in Nov 2024

6/10 Okay

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was more of a motel.
Stayed 2 nights in Nov 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Constance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On-site in /out parking, breakfast bar, updated rooms, walkable to all Downtown Nashville museums, concert halls , bars& restaurants.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
Not glitzy but it was fine. Fair rate & walkable to everything I wanted to see (Nissan Stadium, Bridgestone Arena, Ryman Auditorium, Country Music H.O.F, & Broadway. I'll stay there when they build the new stadium.
Stayed 5 nights in Nov 2024

6/10 Okay

Jet

Liked: Room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Michelle

Stayed 2 nights in Oct 2024

10/10 Excellent

J E

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Close to everything. I wish the rooms were a bit bigger but still very acceptable.

6/10 Okay

Sandra

Travelled with family
Liked: Staff & service
This was an okay place to stay. We would have spent more for a nicer place; however was really walkable to Broadway which is where we spent most of our time.
Stayed 3 nights in Nov 2024

8/10 Good

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

AIMEE

Liked: Cleanliness, property conditions & facilities
GreAt price great location nice walk to Downtown
Stayed 3 nights in Nov 2024

6/10 Okay

cynthia s

Travelled with group
Liked: Staff & service
Not sure if my 1st review was posted but to sum it up hospitality and customer service was great. The place itself appears dingy and VERY MOTEL like. Pictures shown when I first booked were NOT THE ONES that are now online for reference. So beware of that...Everything appears much bigger in pictures and nicer. The KING size inside entrance rooms are better than the ones on the outside. I did not try free bkfast so am not able to speak about that. Other than that, with the right shoes, you can make a right and walk down three blocks towards Broadway and you will see the beginning of all the fun!
Stayed 2 nights in Nov 2024

8/10 Good

Beverly

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

James

Stayed 3 nights in Oct 2024

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was ok ! Little old but had some updates in room ! Breakfast was good !

4/10 Poor

Rachel

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Teasha

Disliked: Cleanliness, amenities, property conditions & facilities
Pros;Good location Cons; housekeeper left our door wide open after cleaning good thing nothing was missing from our room. rooms are not very clean, no fan in the bathroom and makes the room grossly humid especially cause you can open a window, bathroom sliding door is very heavy to close and loud when it does close Elevators are located in the parkade, if you are planning on staying definitely make sure you have the upgraded suites which is what we had upon arrival to our suite the door to one of the non upgraded rooms and am sure glad we had the updated one. I would recommend if you are looking for a less expensive room definitely would suggest a apartment hotel there is one right next door
Stayed 5 nights in Oct 2024

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was ok except the shower there was nothing for the water to go directly to the drain hole and we ended with water on the whole bathroom..
Stayed 1 night in Oct 2024

8/10 Good

David

Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was terrible other than that the property was good.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean room, and friendly staff
The location was great, room was clean, staff were friendly and helpful. It was a little small, but was great overall. You cant park your own car and have to pay $30 per night for valet parking.
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Business traveller
It’s the people! What an outstanding staff! I started at the Grand Hyatt but had to extend my stay in Nashville due to work meeting and booked a room at Capital. It’s obviously not the Grand Hyatt, as cost would reflect. If you’re in this price point and looking for a nice stay in Nashville I would recommend it just based on the service and staff. The breakfast wasn’t bad either!
Stayed 1 night in Oct 2024