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The Hayes Street Hotel Nashville

3.5 star property
VIP Access

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Photo gallery for The Hayes Street Hotel Nashville

Exterior
Lobby
Lobby
In-room safe, desk, laptop workspace, blackout curtains
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Parking available
  • Gym
  • Pet-friendly

Explore the area

Map
1909 Hayes Street, Nashville, TN, 37203
  • Vanderbilt University
    ‪4 min walk‬
  • Bridgestone Arena
    ‪2 min drive‬
  • Ryman Auditorium
    ‪2 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Single Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Single Room, Accessible

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, Accessible

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Single Room, Accessible

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 Bedroom

Standard Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout curtains

Standard Suite, 1 Bedroom

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Hayes Street Hotel Nashville

Hotel with free breakfast, a quick walk to Vanderbilt University
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free continental breakfast and free WiFi in public areas are also provided. Additionally, valet parking, a business centre and a 24-hour front desk are on-site.
The Hayes Street Hotel Nashville offers 105 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The Hayes Street Hotel Nashville's great location gets high marks from our customers. During your stay, you're just a quick walk from Vanderbilt University. You'll find features such as free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Vanderbilt University and a 2-minute drive from Bridgestone Arena
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly The Hayes Street Hotel Nashville. Parking is available for a fee.

This 3.5-star Nashville hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.0 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hayes Street Hotel Nashville
Hayes Street Hotel
Hayes Street Nashville
Hayes Street
The Hayes Nashville Nashville
The Hayes Street Hotel Nashville Hotel
The Hayes Street Hotel Nashville Nashville
The Hayes Street Hotel Nashville Hotel Nashville

The Hayes Street Hotel Nashville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 472 out of 1082 reviews
Rating 8 - Good. 260 out of 1082 reviews
Rating 6 - Okay. 189 out of 1082 reviews
Rating 4 - Poor. 99 out of 1082 reviews
Rating 2 - Terrible. 62 out of 1082 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie, West Brookfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel - very clean and comfortable, with helpful employees, and a very good continental breakfast (including oatmeal with optional chocolate chips!). I will be returning!
Stayed 2 nights in Dec 2024

10/10 Excellent

Elisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

howard

Liked: Staff & service, amenities, property conditions & facilities
Great location and staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice hotel. Only downside to stay was hotel parking fee
Stayed 1 night in Dec 2024

8/10 Good

David, Sharon

Ok
Stayed 2 nights in Nov 2024

10/10 Excellent

Zhaojun

Stayed 1 night in Aug 2024

4/10 Poor

Lisa

Travelled with partner
Disliked: Amenities, property conditions & facilities
The lobby is nice, the rooms are about 2-star, the noise level is you'd rather stay outside on the street. Two sides of the hotel, one that faces 21st gets ambulance noise (like the ambulance is in the room with you) from the hospital 2 blocks away (like the ghostbuster car sirens....like every hour all night long). There is construction for surrounding buildings so at 7am, including weekends, you hear beep beep beep beep, nonstop. Pick another hotel, you will regret this place. The location is convenient. They did move us to a room on the other side. The noise was better, our window was 5ft away from the parking garage. So as long as no one honked a horn, set off an alarm, or wheep wheep unlock car (which all happened), it was better.
Stayed 4 nights in Oct 2024

10/10 Excellent

Patty

Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good room. Horrible breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Alan

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis

Stayed 1 night in Nov 2024

8/10 Good

Bernadette

Travelled with family
Liked: Staff & service, property conditions & facilities
To far away from main street. There was only valet parking. The free breakfast was extremely basic. The room was very nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Awful experience
The valet is absolutely outrageous, at almost $50 and it’s mandatory. Signage about valet is false, making you think you have the option to self park. The front desk was rude and condescending. It was not a great experience. Valet was smoking in front of my kids as we were walking in. It was a terrible experience.
Stayed 1 night in Nov 2024

4/10 Poor

Victor

Travelled with family
Disliked: Cleanliness, staff & service
Ridiculous parking
Parking was ridiculous only free street parking which hardly was none and they wanted $42 a day for valet parking in their garage. That was your only two options.
Stayed 4 nights in Nov 2024

10/10 Excellent

Katherine

Stayed 1 night in Sep 2024

2/10 Terrible

Gabi, Chattanooga

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a terrible experience. Rooms are not up to par . Manager and staff could care less if you have a problem that needs to be fixed! The area itself isn’t good and parking is not convenient.
Stayed 2 nights in Nov 2024

2/10 Terrible

Janie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant little hotel which was very convenient for where I wanted to go. Very clean, very helpful and polite staff. The only thing that let it down was a poor gym with broken equipment, but I would stay again the next time I am in Nashville.
Stayed 5 nights in Nov 2024

8/10 Good

Brenda

Stayed 1 night in Aug 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bar was great, hotel was clean and nice, poor parking and plan to use Valet.
Stayed 1 night in Nov 2024

4/10 Poor

Neeru

Travelled with family
Disliked: Amenities, property conditions & facilities
Safe in room didn't work and front desk staff had no clue what to do. Fridge was missing shelves. Missing toiletries. Beds very uncomfortable. Towels were rough. Hair dryer extremely dirty.
Stayed 2 nights in Nov 2024

10/10 Excellent

Matt

Liked: Property conditions & facilities
Nice, quiet room and staff were very friendly. I didn’t see that parking was valet only. It may just be me, but would be nice to make that more prominent.
Stayed 1 night in Nov 2024