Tru by Hilton Nashville Downtown Convention Center

2.5 star property

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Photo gallery for Tru by Hilton Nashville Downtown Convention Center

Outdoor pool, pool loungers
Courtyard
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Pet-friendly

Explore the area

Map
500 Rep John Lewis Way South, Nashville, TN, 37203
  • Music City Center
    ‪4 min walk‬
  • Bridgestone Arena
    ‪6 min walk‬
  • Broadway
    ‪9 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪12 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru by Hilton Nashville Downtown Convention Center

Hotel with free breakfast, a short walk to Bridgestone Arena
Along with an outdoor pool, this hotel has a 24-hour fitness centre and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
Tru by Hilton Nashville Downtown Convention Center offers 116 accommodations with a hairdryer and an iron/ironing board. 58-inch LCD televisions come with premium satellite channels and Netflix.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Tru by Hilton Nashville Downtown Convention Center. During your stay, you're just a quick walk from Bridgestone Arena. You'll find features such as free WiFi in public areas, plus an outdoor pool and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 4-minute walk from Music City Center and 6 minutes on foot from Bridgestone Arena
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Tru by Hilton Nashville Downtown Convention Center offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Free breakfast is available daily. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Tru by Hilton Nashville Downtown Convention Center. For a fee, parking is available.

Smoking is allowed in designated areas at this Nashville hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 39 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 58-inch LCD TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 39 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Nashville Downtown Convention Center Hotel
Tru Hilton Convention Center Hotel
Tru Hilton Nashville Downtown Convention Center
Tru Hilton Convention Center
Tru by Hilton Nashville Downtown Convention Center Hotel
Tru by Hilton Nashville Downtown Convention Center Nashville

Tru by Hilton Nashville Downtown Convention Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 551 out of 830 reviews
Rating 8 - Good. 183 out of 830 reviews
Rating 6 - Okay. 46 out of 830 reviews
Rating 4 - Poor. 24 out of 830 reviews
Rating 2 - Terrible. 26 out of 830 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
It’s ok
It was ok. The location is good to walk to Broadway. The rooms are very small, but it was just 2 of us so it was doable. Rooms were clean. Bed was so flat and not very comfy. There were 3 pillows, all terrible. Husband went to ask for more pillows and they acted confused about what a pillow was. We went to Walmart and bought 2 pillows otherwise we were not going to be able to sleep. Had the breakfast one morning and it was ok. I’d stay again if the price is right, otherwise I’d probably pick somewhere else.
Stayed 4 nights in Dec 2024

6/10 Okay

TERRY ANN

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Amenities
Front desk 10 stars, location awesome, safe parking, pet friendly (small designated relief area, 5th floor parking area). Unfortunately, negatives outweigh the possibility of a return. There is a small spot in front of hotel to check in. For a fee, there is secure parking, elevator to each floor (be prepared for a long wait in the AM). No fancy decor, very straightforward rooms, no perks. Walking distance to Broadway, lots of homeless. They are on every corner, but do not harrass.
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to a concert at Bridgestone Arena. It is a short walk from hotel. Parking garage below the hotel is safe and convenient. Complimentary breakfast included with a variety of items.
Stayed 1 night in Dec 2024

10/10 Excellent

Vicki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff. Room was comfy and clean. This will become our go to Nashville hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Anna

Stayed 3 nights in Dec 2024

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, spacious hotel with all the amenities you can want. Staff was exceptional and friendly. Truly one of the best stays I've had in a long time! I want to come back!
Stayed 1 night in Dec 2024

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I loved the staff, all smiles. Everything was great even the breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and hotel was always kept clean
Stayed 3 nights in Oct 2024

8/10 Good

Katherine

Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Kathi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only disappointment was the breakfast was not available for myself and many others.
Stayed 1 night in Dec 2024

10/10 Excellent

VICKIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet. Great location and within walking distance to broadway area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Katie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great stay! The hotel is very close to Broadway and Bridgestone Arena, with plenty of food options nearby. The rooms themselves were nice but a little basic but it’s not like we were in them long at all! The free breakfast was DELICIOUS and actually a huge pro for staying here. We would consider coming back!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Crys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and will continue. Always clean and comfortable. Very convenient to Bridgestone and Broadway area. Breakfast is awesome very filling.
Stayed 2 nights in Dec 2024

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Stayed 4 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 4 nights in Nov 2024

10/10 Excellent

Deante

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! I enjoyed myself
Stayed 1 night in Nov 2024

10/10 Excellent

Barry, Winchester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful breakfast bar had lots of options, easy walk to Broadway.
Stayed 1 night in Nov 2024

10/10 Excellent

Jewel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Just a short walk to everything! Great rooms and wonderful staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay, walking distance to downtown, excellent breakfast and great place with kids to play pool, foosball, and shuffleboard when they can’t be downtown at night. Would stay here again!
Stayed 4 nights in Nov 2024

10/10 Excellent

Sara

Stayed 1 night in Nov 2024

10/10 Excellent

Carol, Harrison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location - a short walk to Broadway.
Stayed 1 night in Nov 2024