Pet-friendly hotel connected to a shopping centre in Madison with free parking
Along with laundry facilities, this smoke-free hotel has express check-out and free self parking. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available once per stay.
WoodSpring Suites Nashville near Rivergate offers 121 accommodations with blackout curtains. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Kitchens offer full-sized fridge/freezers, stovetops and microwaves. Bathrooms include a combined bath/shower unit.
This Madison hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided once per stay.
Our customers tell us that they can't get enough of the helpful staff at WoodSpring Suites Nashville near Rivergate. During your stay, you'll be connected to a shopping centre and within walking distance of Rivergate Mall. Features include free WiFi in public areas and free self-parking, plus laundry facilities.
Free WiFi
Free self-parking
Amenities include laundry facilities, a lift and a vending machine
15 minutes by car from Nissan Stadium and 15 minutes from Gaylord Opryland Resort & Convention Center
Pets welcome for a fee
As a guest of WoodSpring Suites Nashville near Rivergate, you'll find a vending machine, laundry facilities, and express check-out. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.
This Madison hotel is smoke free.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Free in-room WiFi has a 1-device limit
Available in some public areas: Free WiFi
WiFi in public areas is free with a 1-device limit
Parking and transport
Height restrictions apply for on-site parking
Free self parking on site
Limited on-site parking
Family friendly
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Vending machine
Guest services
Housekeeping (once per stay)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer (on request)
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Full-sized refrigerator/freezer
Hob
Kitchen
Microwave
More
Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Iron/ironing board on request
Phone
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 8:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets: USD 25.00 per pet, per week, plus a deposit of USD 100.00 per stay
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet deposit: USD 100.00 per stay
Pet fee: USD 25.00 per pet, per week
Service animals are exempt from fees
Early check-in fee: USD 50 (subject to availability)
Late check-out fee: USD 50 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
The front desk at this property is open daily from 9:00 AM - 8:00 PM. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
We should mention
Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.
Property is also known as
WoodSpring Suites Nashville Rivergate Hotel Madison
WoodSpring Suites Nashville Rivergate Hotel
WoodSpring Suites Nashville Rivergate Madison
WoodSpring Suites Nashville R
WoodSpring Suites Nashville Rivergate
WoodSpring Suites Nashville near Rivergate Hotel
WoodSpring Suites Nashville near Rivergate Madison
WoodSpring Suites Nashville near Rivergate Hotel Madison
WoodSpring Suites Nashville near Rivergate Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Im addition to a well operated and clean property, the management has been able to assemble a wonderful staff who are consistently friendly and always taking steps to keep the property clean.
I would recommend this property to anyone seeking a convenient and safe stay near Nashville for an extended period.
The lady at the front (Crystal) was the only good thing about the place. She was very helpful and accommodating
As far as the hotel There were holes everywhere. Destroyed furniture. Mirrors and toilet were Chipped. Screen was off window and in the room!
The Staff were welcoming and very nice. Especially Mrs. Cynthia. She made sure all my accomodations were met, and she always kept a smile. The rooms were also clean and spacious. I felt safe and would definitely recommend. 10/10
They ran out of toilet paper and when I called and asked when they would get more the lady said “idk” asked if I would get reimbursed for buying my own and she said very rudely “ma’am by policy we are not required to provide that for you” so you are telling me I spent $486 for 7 nights for me to have to buy my own toiletries. That is normally included in the hotel stay. Asked about towel and they told me I’d have to bring my old towels down and exchange them for mew ones instead of just giving me new ones. Called to talk to the manager and the lady at the desk said the manager was in a meeting and said she would have them call me back. They never did. How can a manger of a company not care enough about the customer to give them a call to address the situation and try to make it right. Felt like the manager didn’t care and brushed it off and pushed it to the side and didn’t make it a priority to make sure customers were taken care of. I will not be coming back to the location ever again. Terrible customer service and managers are to set an example for the employees and seeing as they didn’t even have the decency to reach back out to me and make it right. I will not recommend yall to anyone ever
I feel like the hotel was more for people who wanted to stay long-term a customer service when I first got there to check in was on her phone and very rude
We tried checking in and the front desk had a window covering it. A guy smoking inside said he could help us get checked in. The entire property was dirty. There were a million piles of dog poop int he grass and trash everywhere. Inside was equally gross. There were stains on the walls and in the elevator. The carpet was severe stained in the hallways. The entire building constantly smelled like cigarettes. The rooms had VERY thin ceilings and we could hear our upstairs neighbors alllll day and night. The floors were sticky when we got there and the drawers in the kitchen were sticky on the inside. There was always dogs running around off leash out side. It was such an uncomfortable stay for me as a young woman. I would never stay there without someone else with me as the other guests often seemed high and sometimes aggressive.
Nice from the outside but the inside was not clean. The building had odors of pet and old cooking grease.
Rick
Stayed 2 nights in Jun 2024
6/10 Okay
Eric
Travelled with family
17 Jun 2024
Disliked: Amenities
Seemed unsafe at night. A lot of things going on in the parking lot until late at night. The place seemed ok a little rough around the edges. Very nice people running the place. You cannot check in after 2am.