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Hotel Hacienda Dorotea

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hacienda Dorotea

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Terrace/patio
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Front of property
Exterior

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Carlos Segundo Morales, Natales, Magallanes y la Antártica Chilena
  • Mirador Cerro Dorotea
    8 min drive
  • Costanera
    8 min drive
  • Última Esperanza Fjord
    8 min drive
  • Puerto Natales (PNT-Teniente J. Gallardo)
    20 min drive

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Double or Twin Room

  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

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for 1 night
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About this property

Hotel Hacienda Dorotea

Boardwalk/promenade hotel with free breakfast and 24-hour front desk
This hotel features a restaurant, coffee/tea in a common area and a fridge in a common area. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Change of towels is available on request
Hotel Hacienda Dorotea offers 14 accommodations, which are accessible via exterior corridors and feature a safe and a hairdryer. Rooms open to patios. This individually decorated and furnished accommodation has separate dining areas and includes dining tables. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include a shower with a hydromassage showerhead, and complimentary toiletries. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Hacienda Dorotea. During your stay, you'll be close to Mirador Cerro Dorotea. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a playground
  • 8 minutes by car from Mirador Cerro Dorotea and 8 minutes from Costanera
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Hacienda Dorotea. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Natales hotel.

Guests are served a free local cuisine breakfast daily from 6:30 AM to 10:30 AM.
Hotel Hacienda Dorotea has a restaurant on site.
A hosted evening meal is available for a surcharge daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of CLP 50

Family friendly

  • Dining table
  • Laundry facilities
  • Playground
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Dining table
  • Separate dining area

More

  • Access via exterior corridors
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 40 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CLP 40 per night
  • Hosted evening meal: CLP 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Hacienda Dorotea Hotel
Hotel Hacienda Dorotea Natales
Hotel Hacienda Dorotea Hotel Natales

Hotel Hacienda Dorotea Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 31 out of 34 reviews" "
Rating 8 - Good. 2 out of 34 reviews" "
Rating 6 - Okay. 1 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Yuan Chien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel with a quiet mountain vista view
Hacienda Dorotea is the perfect city getaway destination if you want to be a little away from the city (but not too far out from Puerto Natales only 7-8 minutes) and be with nature. In our stay we had a wonderful view of the mountain and the window is like a panoramic painting of the vista outside with the mountain being the backdrop. The room is spectacularly arranged, some even affecting the light and shadows when the lights are off and the amenities are plentiful, from its own restaurant and breakfast so you don't have to go out into Puerto Natales to eat after a long nice day from TDP. Tea/hot water are available at reception and the service from the receptionist has nothing been less than outstanding, including asking if we would like to take breakfast to go and making sure we wake up on time for the tour at 7 am. There is also a little museum detailing the history of the ranch but unfortunately we did not have time to check it out. We would wholeheartedly recommend this place and would definitely return if given opportunity to do so.
Stayed 4 nights in Apr 2024

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel off the beaten track, easily accessible into town.
Stayed 4 nights in Mar 2024

10/10 Excellent

Buche

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best outside of town experience!
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property
Wonderful property, great staff, food and location.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic Gem
This is a wonderful rustic hotel that is away from the noise of the city, while being just a short, inexpensive Uber ride away from the town center. Breakfast is included and the restaurant is very good if you feel like staying on site for dinner. We would definitely stay again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic place. We even got to meet the owner. She was so nice. Great service and accommodations. . Lo red the small museum the hotel has.
Stayed 3 nights in Mar 2024

10/10 Excellent

Tejas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people
Stayed 1 night in Feb 2024

10/10 Excellent

Jean, Suwanee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good to relax. Beautiful vue. Great staff. Kust need a taxi or uber for 5000 cps
Stayed 3 nights in Feb 2024

10/10 Excellent

Mustafa, North York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. People are very helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful old hacienda that has been modernized. Large comfortable rooms. Out of town, a short cab ride to tranquility. Nice full breakfast and dining area, and helpful staff. One of our best stops so far!
Stayed 5 nights in Feb 2024

10/10 Excellent

Kaili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. It was our favourite hotel in our 17 day stay. Super quaint place just outside of Puerto Natales. Farm setting with rolling hills and mountains in view. Our only feedback was that the signage on the front of the building was lacking but once we got into the back door, we loved every second and were relieved!! Would recommend a sign on the front of the building just to make it a bit more welcoming on first glance and a fridge in the room :)
Stayed 3 nights in Jan 2024

10/10 Excellent

Tushar

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, flexible and accomodating.
Stayed 3 nights in Dec 2023

10/10 Excellent

francisco de

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great, the neighborhood was not the best
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and rustic
Cute and rustic. The hotel restaurant for dinner and breakfast was delicious. The views from the room were beautiful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful value for money…
Having just experienced the Explora brand up in Atacama, it’s a significant statement to say that Brand Dorotea - on so many levels - is better ! This place has style and quality and design in abundance. It has a certain uniqueness and there’s bags of character. It’s a ‘project’ and you can sense the passion and attention to detail at every turn. The makings of a superb ‘rooftop’ bar are in progress. The views from the bedroom windows are super ; there’s plenty of comfort and homeliness in the public spaces too. The food is good ; plenty of it and tasty. With a quiet location comes a little distance from the town itself. It took a focused 40 minutes to walk to the outskirts of it ; better to take a taxi. These are quickly sourced, take less than 10 minutes to get into the town centre and cost 5,000 pesos (£5) each way. Worth it - on all fronts.
Stayed 4 nights in Dec 2023

10/10 Excellent

Diane

Stayed 1 night in Dec 2023

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hacienda Dorotea was absolutely perfect! Beautiful setting with helpful staff and extremely comfortable rooms. We have stayed in several hotels in Puerto Natales and this was the best by far and a reasonable price. It is just outside of town so a car is helpful, but there are lots of taxis so it is easy to get to. Overall I highly recommend!
Stayed 3 nights in Nov 2023

10/10 Excellent

Daria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hacienda Dorotea at low season so I guess we were the only guests at this time but we really loved the welcoming atmosphere, breakfast was diverse, the window view is something else, the room is clean, you feel safe even though there is no much people around the hotel area, the location is out of Puerto Natales, so it takes like 8 minutes on Uber
Stayed 3 nights in Aug 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a destination in itself! It was the perfect place for a relaxing vacation. I was able to book a day tour of Torres del Paine National Park that picked me up from this hotel, so even if it's not in the central part of Puerto Natales, it isn't too far out either. The staff was lovely. If you are afraid of dogs, be forewarned that there is a very friendly medium sized dog named Lucas who sometimes greets guests as they arrive.
Stayed 2 nights in Aug 2023

10/10 Excellent

Marisol

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic and Restful View in Puerto Natales
This was a wonderful place to stay on the outskirts of Puerto Natales. The bed was very comfortable, with a great view of the surrounding mountains. The space was very well layer out. The breakfast included a great selection of options.
Stayed 1 night in Feb 2023

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing place! The photos do not do it justice. Beautiful grounds, amazing views, comfortable accommodations. Staff were welcoming and accommodating. I would never consider staying anywhere else! About 5 mins from the center of town
Stayed 1 night in Feb 2023

6/10 Okay

Xiaobing

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel with pleasing and friendly staff. The location is breathtaking and we couldn't have been happier with the overall experience. It's about 8 km from the Natales airport and 4 km from the city center.

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If we could give this place 10 stars we would. If you are Puerto Natales this is place to stay. The rooms have amazing ceiling to floor windows. A very fun unique property. It checked all the boxes. Wonderful staff, fantastic shower, comfortable beds and amazing breakfast. Perfect stay.