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Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

2.5 star property

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Photo gallery for Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Property amenity
Interior entrance
Interior
Exterior
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
751 Second St, Natchitoches, LA, 71457
  • Historic District Shopping
    ‪3 min walk‬
  • Cane River National Heritage Area
    ‪8 min walk‬
  • Northwestern State University
    ‪17 min walk‬

Room options

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Premium bedding, memory-foam beds, in-room safe, individually decorated

Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Roll-In Shower)

Premium bedding, memory-foam beds, in-room safe, individually decorated

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Historic View)

Premium bedding, memory-foam beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking (Historic View)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, memory-foam beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Courtyard View

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Historic View)

Premium bedding, memory-foam beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking (Historic View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

Premium bedding, memory-foam beds, in-room safe, individually decorated

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Amelia)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, memory-foam beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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4.8 out of 5, Exceptional, (432)
The price is €153
for 1 room
includes taxes & fees
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About this property

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Hotel with free breakfast, steps from Louisiana Sports Hall of Fame
Along with a fitness centre, this smoke-free hotel has a bar/lounge and a 24-hour business centre. Free buffet breakfast and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning.
Chateau Saint Denis Hotel, a Trademark Collection by Wyndham offers 87 air-conditioned accommodations with a safe and a hairdryer. This individually decorated and furnished accommodation includes desks. Memory foam beds feature premium bedding. 45-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Chateau Saint Denis Hotel, a Trademark Collection by Wyndham. During your stay, you're just a quick walk from Louisiana Sports Hall of Fame. Enjoy features like free self-parking, plus a gym and a bar.
  • Free buffet breakfast served daily
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Louisiana Sports Hall of Fame and Historic District Shopping
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Business amenities include a 24-hour business centre and 4 meeting rooms.

A fitness centre, a terrace, and a vending machine are also featured at Chateau Saint Denis Hotel, a Trademark Collection by Wyndham. Free self parking is available.

This Natchitoches hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Lounge 1714 – On-site bar.

Languages

English

Property amenities

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Restaurants on site

  • Lounge 1714

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20.82 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Phone calls
  • WiFi access (may be limited)
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

Property is also known as

Chateau Saint Denis Hotel Natchitoches
Chateau Saint Denis Hotel
Chateau Saint Denis Natchitoches
Chateau Saint Denis
Chateau St. Denis a Historic Downtown Hotel

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 532 out of 1025 reviews
Rating 8 - Good. 232 out of 1025 reviews
Rating 6 - Okay. 147 out of 1025 reviews
Rating 4 - Poor. 62 out of 1025 reviews
Rating 2 - Terrible. 52 out of 1025 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ardice

Travelled with family
Great location for this visit
Stayed 2 nights in Jan 2025

10/10 Excellent

Roger

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Room was large and comfortable. Breakfast was very good. Parking was a challenge.
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Travelled with family and small children
The Good: Excellent location to downtown area with multiple parking lots. Competitive pricing for double queen room (though I was told they did gouge rather deep during festival). Adequate breakfast. The Bad: Floors needed moping! Poor water pressure on 4th floor (dribbled rather than sprayed from the jets). Room door in desperate need of adjustment (horribly misaligned - could see light above the door to the frame when I managed to close it) Overall Fair: Natchitoches has needed more hotels in this downtown area for some time though I was rather disappointed by the lack of 'warmth' or southern style I've known Natchitoches to possess that my family always receives when we stay at another hotel located a few blocks away.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Dec 2024

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty

Room was dirty and the bathroom was moldy. Stick to the bathroom floors. Had to spend an hour on text with hotel.con to ask the hotel for a refund. Customer service was only available through text and was difficult to find. Can’t understand how this hotel can have its rating. Hallways were dirty and had to take pictures for the staff. Bed was like a brick then I checked out the bathroom and was shocked for $300. I wouldn’t have been shocked if it was $65 but it was $300 a night. Hotels.com also makes it so hard to navigate to cancel after checking in.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jaci

Stayed 1 night in Dec 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the bad reviews we booked this stay and it was amazing. Clean and staff was VERY polite. Would go back again!
Stayed 1 night in Dec 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Parking was 2 blocks away since the near parking lot was full. Great customer service. Room was ready when promised. Large clean room. Shower only, no tub but this was fine. Keurig coffee pot in the room which was nice. Within walking distabytl downtown. Would definitely stay here again
Stayed 1 night in Dec 2024

8/10 Good

Dwana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only complaint is breakfast is at 6:30am and it was not ready until 6:50.
Stayed 1 night in Dec 2024

8/10 Good

Saint

Stayed 1 night in Dec 2024

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
DIRTY!! Nowhere did I look and not see some sort of dirt, trash or debris. As soon as we arrived, I saw an abundance of trash under the portico while I parked to go check-in. Staff friendliness was mediocre. Our room door (#104) didn't close properly, as we had to use our shoulder to open and close the door. I noticed that other doors had their RFID reader broken off. One of the pillows on the bed looked as if it had lost a fight with a dull knife. Shower was dirty, possibly clean, just stained. Shower also had mold/mildew on the pan floor. Bathroom door had holes in it where it had been opened with such force, the towel hangers punctured it. Overall, the property was just dirty! Such a shame considering it's proximity to the Cane River, shops and restaurants. We did not report this. We checked-in, went to sleep, woke up and left.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Stayed 1 night in Dec 2024

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Longer breakfast

Not much hot water. Breakfast should last till 10 am
Stayed 1 night in Dec 2024

10/10 Excellent

Irma Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was pretty bad and not many options to choose from
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Had to wait for the room to be ready after check in time. Had to leave a day early, the clerk would not give us a refund.
Stayed 2 nights in Dec 2024

8/10 Good

STEVEN

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Festival of Lights stay

If you are looking for convenience to downtown Natchitoches this is the Hotel for you. Easily walk to the Festival of Lights or visit local shops and restaurants. I did not find the beds comfortable and the rooms were very nice but could have been cleaner. I felt like housekeeping rushed to have our room ready and possibly took some shortcuts. We were also next to the elevator ( a big no no) when looking for a peaceful stay. Overall I would stay again but be mindful of past experience.
Stayed 1 night in Dec 2024

6/10 Okay

Sean

Travelled with family
Liked: Cleanliness
It was okay. Check-in was somewhat late. There was no dining on-site or room service. Bar had little stock. House-keeping did not turn-down the room between the two days. Overall a very average experience.
Stayed 2 nights in Dec 2024

4/10 Poor

Aaron

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nothing was terrible but literally everything was slacking. Not a single trashcan in the hotel besides the one in your room, always running out of food at breakfast, workout room was all broken, safe didn’t work, furniture was ripped, elevators malfunctioning. If you need to stay downtown and don’t care if things are a bit scummy, this hotel will work for you. Has potential but is poorly managed.
Stayed 2 nights in Dec 2024

6/10 Okay

Julie

Liked: Staff & service
Disliked: Cleanliness
This hotel is conveniently located and the staff were pleasant and accommodating! Our room was clean and my only wish would be for a heavier blanket because i like to snuggle under covers in a cool/cold room. However, the common areas needed attention desperately! Also, the included breakfast was tasty but we were surprised by some omissions that wouldnt have been expensive or difficult...bananas, brown sugar and raisins for the oatmeal are a simple example. In conclusion, i wouldnt steer other travelers away, i would just put these points out there under the heading of FYI
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Good location to downtown activities
Stayed 1 night in Dec 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024