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Naxos Palace Hotel

4.0 star property

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Photo gallery for Naxos Palace Hotel

2 outdoor pools, pool umbrellas, pool loungers
Arcade
Exterior
Lobby sitting area
Sauna, Turkish bath/hammam, aromatherapy, Thai massages, sports massages

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • Hot tub
  • Bar
  • 24/7 front desk
  • Spa

Explore the area

Map
Agios Prokopios, Naxos, Naxos Island, 84300
  • Aqua Fun Water Park
    ‪3 min walk‬
  • Agios Prokopios Beach
    ‪14 min walk‬
  • Agia Anna Beach
    ‪2 min drive‬
  • Naxos (JNX-Naxos Island National)
    ‪3 min drive‬

Room options

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room | In-room safe, individually decorated, individually furnished, desk

Triple Room

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Triple Room, Sea View

In-room safe, individually decorated, individually furnished, desk

Superior Triple Room, Sea View

  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Junior Suite

In-room safe, individually decorated, individually furnished, desk

Junior Suite

  • Sleeps 3
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, individually decorated, individually furnished, desk

Family Quadruple Room

  • 27 sq m
  • Sleeps 4
  • 1 Single Bed and 1 Single Bunk Bed OR 1 Queen Bed

View all photos for Suite, Sea View

Suite, Sea View | In-room safe, individually decorated, individually furnished, desk

Suite, Sea View

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, Sea View

In-room safe, individually decorated, individually furnished, desk

Superior Room, Sea View

  • 26 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

About this property

Naxos Palace Hotel

Family-friendly hotel with 2 outdoor pools and full-service spa
Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar.
Naxos Palace Hotel offers 77 accommodations, which are accessible via exterior corridors and feature a safe and a hairdryer. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes desks. LED televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. This Naxos hotel provides complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages, Thai massages and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Naxos Palace Hotel, you're just a quick walk from Aqua Fun Water Park. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy international cuisine while dining at Naxos Palace
  • Buffet breakfast served daily for a fee
  • Wired Internet in some public areas for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with aromatherapy, massages or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 2-minute drive from Agia Anna Beach and 6 minutes from The Portara
  • Airport, local-area and ferry terminal shuttle service available for a fee
  • Cats and dogs welcome free of charge (restrictions apply)
A private beach is featured. Naxos Palace Hotel offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A children's pool, a 24-hour fitness centre, and spa services are also featured at the family-friendly Naxos Palace Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 4-star Naxos hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Naxos Palace – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Greek, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (EUR 2 per hour)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 7.50 for adults and EUR 5 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Naxos Palace

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Library
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Sports massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 7.5 for adults and from EUR 5 for children
  • Fee for wired Internet in public areas: EUR 2 per hour (rates may vary)
  • Airport shuttle fee: EUR 10 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Naxos Palace Hotel offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 1144Κ014A0001201

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Naxos Palace
Naxos Palace Hotel
Hotel Naxos Palace
Naxos Palace Hotel Agios Prokopios
Naxos Palace Hotel Hotel
Naxos Palace Hotel Naxos
Naxos Palace Hotel Hotel Naxos

Naxos Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 91 reviews
Rating 8 - Good. 33 out of 91 reviews
Rating 6 - Okay. 23 out of 91 reviews
Rating 4 - Poor. 7 out of 91 reviews
Rating 2 - Terrible. 9 out of 91 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Niranjan

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Nice outdoor but rooms needs definite renovation.
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Overpriced
Very disappointed from my decision. Nice exterior and typical breakfast. The rooms need restoration and the dinner smells bad (avoid half board). Overall both hotel and Naxos are overpriced.
Stayed 6 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, loved the pool and location. Great place to visit if you want a littler quieter stay
Stayed 3 nights in Jul 2024

4/10 Poor

Amy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Over priced!! Definitely not a 4 star hotel like they advertise! The beds don’t have proper sheets. The beds only have a top sheet that covers the mattress. No fitted sheet! The bathrooms are old and need replacing. Found lots a moths in the shower every day (gross). The rooms never felt clean. The pictures online are definitely a little deceiving. The only good thing is the outdoor space. The stuff we’re polite.
Stayed 4 nights in Jun 2024

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service
Although the property is a little tired we were made to feel very welcome and well-looked after
Stayed 9 nights in Sep 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved our stay here. Staff were wonderful, pool is lovely, location is out of Naxos town but the bus stop is outside the front door and the buffet breakfast was excellent. Highly recommend hotel!!
Stayed 3 nights in Aug 2023

2/10 Terrible

Brendan

Stayed 4 nights in Jun 2023

8/10 Good

Thea

Stayed 2 nights in Sep 2022

10/10 Excellent

Jillian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022

8/10 Good

CHRISTOS

Liked: Cleanliness, staff & service, room comfort
Ok
The outside of the hotel and garden/pool area looks nice but the room was old and in need of a renovation.
Stayed 1 night in Aug 2021

8/10 Good

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Lovely staff and lovely room. Easy bus ride in and out of town. Pool area stunning and bar relaxing-would recommend
Stayed 2 nights in Jul 2019

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff
Great hotel which provides a free shuttle from Naxos Town/Port! Friendly and really helpful staff which told us about everything.
Stayed 2 nights in Jul 2019

8/10 Good

erietta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful property nice location, very friendly staff Shuttle service. Overall everything is good
Stayed 1 night in May 2019

10/10 Excellent

Natalie, newcastle england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
I have been fortunate to stay at this hotel several time and have always been treated amazingly by all the staff they are always happy to help with anything you need. The rooms are beautiful with spacious bathrooms. The pool area is very relaxing with a nice pool bar with a very extensive range of cocktails which are lovely I would definitely recommend this hotel.
Stayed 2 nights in Aug 2017

6/10 Okay

John, Athens

Liked: Staff & service
Disliked: Property conditions & facilities
friendly helpful staff but tired rooms
Overall we enjoyed our stay. The staff were all very accommodating and helpful and the breakfast was excellent. However we were disappointed with our room. The floor was dirty with dust and food crumbs when we checked in and looked smaller than advertised. However we got used to it and it was much cleaner within a day or two. The children loved the bunk beds- which are a good use of space. The mattresses were old and hard. The bedding and towels were fine. The only other concern we had was the children's pool which was dirty. There was lots of sand and other debris on the bottom and there was a lot of hair and dead flies floating round in the pool. It looked like other guests had noticed the same and so the pool was not used by other guests either. Overall the hotel is nice but perhaps a little more maintenance and some upgrades to mattresses etc and this could be so much better.
Stayed 5 nights in Jul 2017

6/10 Okay

despo, cyprus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
nice hotel not near the beach. you need transport
hotel definitely not 4 starts, rooms appearance very cheap, bathroom was not clean satisfactory, and what they offer its just bed and breakfast. no entertainment at all the is a small bar by the pool with music and thats it. nothing for the night or day no shows no games absolutely nothing. by that i mean if i wanted just a room to sleep i can get an apartment and not a 4 star hotel.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty rooms, no bus transfer free water (standard practice in Greek islands), useless advice, not friendly, not accommodating. They turned our air con off. Wifi didn't work. Safe didn't work. We left with bites...wondering about the quality of the mattresses.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great staff. Especially the bartenders and reception staff.

8/10 Good

CONSTANTINOS, cyprus

Liked: Staff & service, property conditions & facilities, room comfort
Nice rooms, clean swimming pool. Yiannis at the front desk, Marco and Angela at the bar were very friendly and helpful. The only minus was that due to our late arrival on 2350, the driver of the hotel transfer bus (who is a relative of the owner) refused to transfer us from the port to the hotel although we sent an email to the hotel 24hours before.

4/10 Poor

Richard, toronto

Disliked: Property conditions & facilities, room comfort
Calling it a 4 star is a joke
This hotel is reasonably close to the beach (still a short bus ride), but quite far from anything else. The property itself is beautiful, spanning lush gardens and a nice sprawling pool. The rooms are a different story. The A/C hardly worked (as it was over 30 degrees it was very uncomfortable), the wifi does not work in the room, the beds are uncomfortable and the room is generally 'worn out'. It may be cheaper than the other 4 stars in Naxos, but that is because it should not be listed as a 4 star. I would only stay here if the rate was super cheap. The breakfast was nice however, not fantastic, but nice. I switched for the second night to the Porto Naxos and it was a much better hotel.

8/10 Good

Nikolaos, Athens

Liked: Staff & service, property conditions & facilities, room comfort
Great location
Very pleasant.

8/10 Good

ARCD, Queensland, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big rooms
Overall a quiet nice hotel. Our room was bigger than needed with a loarge bedroom a separate living area and bathroom. We had a television in both our bedroom as well as the living room and a balcony with a nice view of Naxos town as Ag, Georgios Bay. The hotel is nice and clean the only complaint would be that the toilet seat is not properly attached to the bowl so it moves. Breakfast is this hotels biggest let down! The hot food is luke warm at best and honestly looks like you'd feed it to your dog, while their orange juice is cordial. The hotel is located about a 30 minute walk along the beachfront into Naxos town or a 20 minute walk to Ag. Prokipus, there is a local bus stop just out the front of the hotel running every 15 minutes and plenty of cabs.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Definitely not a palace
This hotel is much further out from the town and tourist areas than we thought. The internet connection was absolutely terrible (one of the reason we chose it in the first place) so it was difficult to do any work. The lobby was very hot to work in (where there was very slow internet access). The restaurant closed at 9pm even though the signs in the rooms said 10pm. Very loud music was played starting at 8am from the pool bar. They appeared to only have one cd of popular early 90s love songs (and all covers) that was continually played throughout the day, everyday. If you stayed at the pool for 2-3 hours you would hear the same songs 3-4 times. The family room we stayed in had one double bed and one fold out bed that was smaller than a single bed. The best thing about this hotel was its large sized shower.