Castle Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Castle Hotel

Front of property
Reception
Classic Triple Room | Premium bedding, individually decorated, individually furnished, desk
Building design
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
The Parade, Neath, Wales, SA11 1RB
  • Gwyn Hall
    2 min walk
  • Neath Abbey Ruins
    3 min drive
  • Aberdulais Falls
    3 min drive
  • Swansea (SWS)
    43 min drive

Room options

Classic Twin Room, 2 Single Beds

  • 12 sq m
  • Sleeps 3
  • 2 Single Beds

Classic Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

Classic Triple Room

  • 14 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 1 Double Bed and 2 Single Beds

Luxury Suite, 1 King Bed, Private Bathroom

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

About this property

Castle Hotel

Hotel in Neath with free breakfast and 24-hour front desk
A bar/lounge, a coffee shop/cafe and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a 24-hour front desk and wedding services are on-site.
Castle Hotel offers 30 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Satellite televisions are provided.

This Neath hotel provides complimentary wireless Internet access. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Castle Hotel. During your stay, you're just a quick walk from Gwyn Hall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Amenities include 3 meeting rooms, multilingual staff and a lift
  • Steps from Gwyn Hall and 7 minutes on foot from Victoria Gardens
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 3 meeting rooms available. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Castle Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Neath hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 22-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel Neath
Castle Neath
Castle Hotel Hotel
Castle Hotel Neath
Castle Hotel Hotel Neath

Castle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 145 out of 346 reviews" "
Rating 8 - Good. 117 out of 346 reviews" "
Rating 6 - Okay. 51 out of 346 reviews" "
Rating 4 - Poor. 18 out of 346 reviews" "
Rating 2 - Terrible. 15 out of 346 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay staff are pleasant and helpful have stopped here on numerous occasions and will always go back
Stayed 1 night in Sep 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Terence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place
Stayed 1 night in Sep 2024

10/10 Excellent

malcolm

Liked: Cleanliness
Stayed 3 nights in Sep 2024

6/10 Okay

Paul

Business traveller
Disliked: Cleanliness, property conditions & facilities
Tired
Room 5 noise till about 11:30pm below is bar/karaoke and on Main Street with pubs adjacent with noise, then bin men started 5:20am not good after a 6hour drive
Stayed 1 night in Sep 2024

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location, helpful staff, comfortable but a little dated and tired. Would stay again though.
Stayed 2 nights in Aug 2024

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night
Only stayed 1 night but it was great. Would recommend very friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Beryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facilities and central location
Stayed 3 nights in Aug 2024

10/10 Excellent

Shaun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff are very friendly and helpful, the rooms are very spacious and the bed are very comfortable, the hotel is in a good location for all the amenities/shops and bars, it is only about 10 minutes walk from the train station..
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attended cricket in neath near by close to and
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another lovely stay!
4th or 5th time staying here in the last couple of years. Travel for work and visits to nearby clients so just 1 night stays but they always treat me well. Always a comfortable stay but this time upgraded to a larger room by the lovely lady at the desk so I'd be more comfortable (I'm very tall) in a family room. Breakfast always great. Hotel is very easy to get to and find just a couple of mins walk from the station.
Stayed 1 night in Jul 2024

4/10 Poor

Richard

Stayed 4 nights in Jul 2024

8/10 Good

Cally

Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Stayed 1 night in Jun 2024

6/10 Okay

Jacky

Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel is centrally and conveniently located. The room was dirty with dusty blinds, dirty floors and mouldy silicone in the bath/shower and was dated. The staff and service was excellent throughout and I was made to feel welcome from the moment I stepped through the front door with every need met with a smile.
Stayed 2 nights in Jun 2024

8/10 Good

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice stay
Stayed 1 night in Jun 2024

6/10 Okay

Jon

Travelled with partner
Parking felt unsafe
Stayed 1 night in May 2024

8/10 Good

peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, lovely food and clean rooms Would recommend
Stayed 1 night in Jun 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Room was lovely, bed was really comfortable. Breakfast was great.
Stayed 1 night in Jun 2024