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Sandy Haven Resort

4.0 star property

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Photo gallery for Sandy Haven Resort

2 restaurants, dinner served
Outdoor pool, pool umbrellas, pool loungers
Massages on the beach, body wraps, body scrubs, facials
Exterior detail
1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
Norman Manley Boulevard, P.o. Box 3258, Negril, Westmoreland, 00000
  • Time Square Mall
    ‪12 min walk‬
  • Seven Mile Beach
    ‪13 min walk‬
  • Hedonism II
    ‪11 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪97 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Oceanfront

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Non Smoking, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Double Beds, Non Smoking, Ocean View

  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking, Garden View

  • Sleeps 2
  • 1 King Bed

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About this property

Sandy Haven Resort

Beachfront, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Sandy Haven Resort's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Sandy Haven Resort offers 35 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Negril hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 10 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sandy Haven Resort Spa. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Sandy Haven Resort. During your stay, you're just a quick walk from Jamaica Beaches. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • The 2 restaurants, beach bar and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with body wraps, massages or body scrubs at Sandy Haven Resort Spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Seven Mile Beach and 6 minutes from Negril Cliffs
  • Airport and local-area shuttle service available for a fee
Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sandy Haven Resort such as an outdoor pool and a hot tub.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. Public spaces have free WiFi. This beach hotel also offers a fitness centre, a garden and a terrace. Limited free parking is available on a first-come, first-served basis.

This 4-star Negril hotel is smoke free.

Bongos – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A beach bar

Restaurants on site

  • Bongos

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 650 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 150

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 11 and younger are not allowed at this property. All guests older than 11 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 100 per person (return)
  • Late check-out fee: USD 150 (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Sandy Haven
Sandy Haven Negril
Sandy Haven Resort
Sandy Haven Resort Negril
Sandy Haven Resort Hotel
Sandy Haven Resort Negril
Sandy Haven Resort Hotel Negril

Sandy Haven Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 434 out of 801 reviews
Rating 8 - Good. 231 out of 801 reviews
Rating 6 - Okay. 65 out of 801 reviews
Rating 4 - Poor. 36 out of 801 reviews
Rating 2 - Terrible. 35 out of 801 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2025

4/10 Poor

Karen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We arrived on New Year’s Eve. The resort had nothing going and the bar closed at 9 . No one mentioned that the restaurant on site was closed bongos. We had no TV for 3 days even though we told them on day one we got the run around. The bed was extremely uncomfortable and every morning at 5:30-6 it was loud due to staff. The only thing we did love was the beach . I don’t recommend this resort to anyone.
Stayed 8 nights in Dec 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

4/10 Poor

Donna

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Restaurant on site was never open , no entertainment, and staff more involved with their friends and each other than the service to the paying customer
Stayed 5 nights in Jan 2025

2/10 Terrible

Donald Joseph

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was great! Our TV didn’t work, we asked about it and never got a response. There is no Wi Fi at this resort. The hot tub doesn’t work and looks like it has been broken for awhile. The pool didn't look like it was working. The restaurant Bongo’s never looked like it was open and the food was poor quality. The owner of this resort needs to fix and update this resort. Also i like to have room service and I didn’t feel like it was available and i wasn't sure what i would be getting. The water in the shower worked most of the time but the hot water didn't always work. This was the first time we booked for 2 weeks and we were very disappointed that these simple amenities weren’t working or available. Will not stay here again!
Stayed 14 nights in Dec 2024

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff and their hospitality
Stayed 10 nights in Dec 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel did not have wifi but during checkin I was informed they did have WiFi. Waited forever to check in. The breakfast was literally bread and tea with a mimosa and some fruit. Stay at negril tree house it’s much better. The severs at breakfast and all the staff at the beach were wonderful, also the older lady who was the receptionist at night was wonderful as well. However the tall guy Edward lied and said they had WiFi. Having wifi is important as an international traveler. Ownership doesn’t seem to care about this hotel anymore so I would advice against staying here unless nothing else is available!
Stayed 2 nights in Dec 2024

4/10 Poor

Christian

Stayed 4 nights in Dec 2024

2/10 Terrible

Andrea

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel stay of my life! From check in, to nothing working, lack of service and rude staff the overall experience was more stressful and far from a vacation. There was no tv or internet for 6 days of our stay. No one had answers or was willing to help with the situation. As well when we asked for something or for someone to come help with something, the request has to be asked multiple times and still at times no one responded to the specific need. Lastly the hotel took it upon themself to charge my credit card when they wanted and when it was time to leave they held us hostage as they said we owed more money. This was the worst experience to date from all my travel experiences and I would never suggest anyone to stay there as they will only cause stress and trouble throughout the vacation.
Stayed 1 night in Dec 2024

8/10 Good

Jean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was good but unfortunately cardio equipment in gym was not working, WiFi was very spotty and no hot water on the 1st and only night. But otherwise amenities were good, clean facility and professional staff
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sandy Stay- Polite and efficient front desk staff

Stayed 2 nights in Dec 2024

8/10 Good

Betty

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

2/10 Terrible

Brooke Taylor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Slider on balcony didn’t lock, no tv, no internet service, gym equipment was broken (cardio machines), no hand soap for the entire time! Chef was 45 minutes late on most mornings for breakfast. Complimentary breakfast was good; however, took over an hour to get it. Bar tenders Andre and Kenyon were the only positives of the entire stay! Andre was rushed to close down every night even though the bar was full each night!
Stayed 5 nights in Dec 2024

2/10 Terrible

Melinda

Travelled with family
Disliked: Amenities, property conditions & facilities
Very disappointed! Will never stay here again. Slider didn’t lock, no internet service, no tv, all gym equipment was broken, no hand soap, chef was 45 minutes late for breakfast. I reported all of these problems to the GM every day and he said it would be fixed. None of them ever were; and we were there for 6 days.

10/10 Excellent

Sade

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean establishment
Stayed 1 night in Dec 2024

4/10 Poor

Pauline

Liked: Cleanliness, staff & service
Employees were very polite and helpful

6/10 Okay

Esther

Travelled with group
Liked: Cleanliness, staff & service
We stayed for 1 week- arrived on Saturday. The wifi was out by Tuesday night. The televisions were smart TV’s and no cable so the remainder of the trip no wifi no internet in the rooms. During the day had to sit next to the adjacent hotel to pick up wifi. The management was immediately aware and acted indifferent as if they didn't care, suggested it was out on the entire island due to the service provider (Flow) which we discovered one of the workers suggested they didn't pay their bill. Each time we raised the issued they acted as though management was not aware - really?
Stayed 7 nights in Dec 2024

10/10 Excellent

Yaba

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

DIVINE

We chose Sandy Haven Resort as our homebase for my birthday celebration. The property is lovely and so was the staff. They even decorated my room while I was out for the day and gifted me a bottle of champagne. The beach is divine - one of the best beaches on the island. Highly recommend.
Stayed 5 nights in Dec 2024

10/10 Excellent

Yaba

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location

A group of us went to Negril to celebrate my birthday. There were 7 who stayed at Sandy Haven. The property is lovely. Most of the staff were extremely welcoming and helpful throughout our stay, advising on where to go (and not to go) and going out of their way to make sure we had what we needed. On my birthday, the owner gifted us a bottle of champagne and arranged for birthday balloons and decorations in my room. The hotel is located directly on one of the best beaches on the island, so a short walk from our room and we were right there. Perfect. The hotel provides beach chairs, umbrellas, and towels. There is a bar on the beach where you can order light bites. We really enjoyed our stay and should we find ourselves in Negril again, we will be going back!
Stayed 3 nights in Dec 2024

10/10 Excellent

Tashauna

Travelled with group
Liked: Amenities
Staff was extremely friendly and helpful. The resort charges a daily deposit which I don’t remember seeing on Expedia. The deposit is refundable. I would stay there again for sure.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sameer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rohan and team treat guests really well. We had a welcome drink at the property and beautiful updated room.
Stayed 4 nights in Nov 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is quiet, safe and nicely situated to the beach. The food and restaurant is subpar. From the time the you place your order for food to the time you receive it, it is about an hour. The flavor and presentation of the food is very subpar. For all things considered, Sandy Haven is a great location, reasonably priced and safe. Rooms are clean, hot water for the showers and free towels for the beach. Staff is also very friendly and accommodating.
Stayed 4 nights in Nov 2024

6/10 Okay

Yakub

The hotel was not bad but the sheets in my room had what looked like old blood stains on them and my sliding door leading to the balcony did not lock properly.
Stayed 3 nights in Oct 2024

10/10 Excellent

ronique

Liked: Cleanliness, staff & service, property conditions & facilities
S
Stayed 7 nights in Oct 2024