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Beau Rivage Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Beau Rivage Hotel

Exterior
Terrace/patio
Superior Double Room, Non Smoking | Premium bedding, down duvets, in-room safe, desk
Lobby
Meeting facility

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
1 Esplanade Du Mont Blanc, Neuchatel, 2000
  • Lac de Neuchatel
    1 min walk
  • Place Pury
    1 min walk
  • Trans Swiss Trail
    5 min walk
  • Bern (BRN-Belp)
    63 min drive

Room options

View all photos for Suite Junior Deluxe avec Balcon

Suite Junior Deluxe avec Balcon | Premium bedding, down duvets, in-room safe, desk

Suite Junior Deluxe avec Balcon

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Alfred Borel

Suite Alfred Borel | Premium bedding, down duvets, in-room safe, desk

Suite Alfred Borel

  • 107 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, down duvets, in-room safe, desk

Deluxe Double Room

  • 44 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | Premium bedding, down duvets, in-room safe, desk

Superior Double Room, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite Junior Deluxe

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Esplanade

Suite Esplanade | Premium bedding, down duvets, in-room safe, desk

Suite Esplanade

  • 107 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Premium bedding, down duvets, in-room safe, desk

Standard Double Room, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, down duvets, in-room safe, desk

Executive Suite

  • 106 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Premium bedding, down duvets, in-room safe, desk

Deluxe Double Room, Balcony

  • 44 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Beau Rivage Hotel

Luxury hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a steam room and valet parking.
Beau Rivage Hotel offers 66 air-conditioned accommodations with a safe and free newspapers. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Beau Rivage Hotel. During your stay, you're just a quick walk from Lac de Neuchatel. Free WiFi in public areas, 2 restaurants and a full-service spa are available.
  • Free WiFi
  • Enjoy a bite to eat at O'Terroirs, a fine-dining restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a playground
  • Steps from Lac de Neuchatel and Place Pury
Beau Rivage Hotel offers its guests a full-service spa, a steam room, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 7 meeting rooms. A terrace, multilingual staff, and a garden are also featured at the luxury Beau Rivage Hotel. For a fee, parking is available.

This 5-star Neuchatel hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
O'Terroirs – This fine-dining restaurant specialises in international cuisine and serves lunch and dinner.
Véranda-Bar – This brasserie specialises in international cuisine. Guests can enjoy drinks at the bar. Open daily.
New World Bar – On-site bar. Happy hour is offered. Open selected days.
24-hour room service is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

Bulgarian, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 36 for adults and CHF 20 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • New World Bar
  • O'Terroirs
  • Véranda-Bar

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 100.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 36 for adults and from CHF 20 for children
  • Rollaway bed fee: CHF 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

National rating

This hotel is rated 5 stars.

Property is also known as

Beau Rivage Hotel Neuchatel
Beau Rivage Neuchatel
Beau Rivage Hotel Hotel
Beau Rivage Hotel Neuchatel
Beau Rivage Hotel Hotel Neuchatel

Beau Rivage Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 49 out of 81 reviews" "
Rating 8 - Good. 21 out of 81 reviews" "
Rating 6 - Okay. 7 out of 81 reviews" "
Rating 4 - Poor. 4 out of 81 reviews" "
Rating 2 - Terrible. 0 out of 81 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew, North Bergen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel staff I’ve ever encountered
Stayed 3 nights in Jul 2024

10/10 Excellent

Jahnie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel set midst of the city center. 1 minute walk from beautiful outdoor shopping plaza while it’s backyard is the lively lake trail. Hotel staffs were nothing short of sweet. Also, the hotel smells amazing!!!!! Great travel experience!
Stayed 6 nights in Jun 2024

10/10 Excellent

Tuvia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A different class
A beautiful hotel. The room was spacious Good and welcoming service
Stayed 2 nights in May 2024

10/10 Excellent

Johannes

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old-World Excellence
Exquisite old-world hotel with exceptional service
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria Stella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would come to stay again! Very beautiful
Stayed 7 nights in Mar 2024

10/10 Excellent

Leonardo

Stayed 3 nights in Mar 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant hotel and staff. Quiet, fantastic view across the lake. Well located.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with group
Beautiful rooms, very friendly service. Incredible views from the restaurant
Stayed 2 nights in Nov 2023

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property.
Stayed 1 night in Aug 2023

10/10 Excellent

Parvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing stay. Staff and services were great. The location was perfect! Wish had more time to enjoy the amenities
Stayed 2 nights in Jul 2023

8/10 Good

Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
Very welcoming reception and restaurant team and comfortable room. Food in the restaurant was excellent. The only downside was it was very hot and the hotel room had no air conditioning, so not the most comfortable nights sleep
Stayed 1 night in Jun 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Eric

Stayed 1 night in May 2023

10/10 Excellent

Amanda

Stayed 3 nights in Oct 2022

10/10 Excellent

Grazyna

Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful classy hotel in a great location
Beau Rivage Hotel is a beautiful hotel with old-world class but new-age convenience located in an outstanding location on Neuchatel lake, minutes from the old city. The room was of good size, very clean and well-furnished. The window was of moderate size but showed a pleasant joint view of city and lake. The personal were all very pleasant and helpful, assisting us with restaurant reservations and directions. We enjoyed a small continental breakfast in the Bistro restaurant, which has lovely lake views. It wasn't cheap, but included very nice pastries and the location and elegance were worth it. A nice surprise at the end- the parking which was right on site, in front of the hotel- was free. This is a lovely hotel, highly recommended !
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Jecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Check in was cool. They could not find the reservation at first. One of the most famous painful points is the waiting time at check-in. If they know I’m arriving and they already have a credit card come on the key and the rooms should be ready immediately. The staff was also not particularly friendly.
Stayed 1 night in May 2020

6/10 Okay

christoph

Stayed 1 night in Dec 2019

8/10 Good

Mohamed Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Mike/Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was amazing and helpful! Great experience.
Stayed 2 nights in Aug 2019

4/10 Poor

Disappointed.

Liked: Cleanliness
Disliked: Staff & service, room comfort
Disappointing stay
While the decor of this hotel is lovely and the room size is quite large, the mattresses are a COMPLETE disaster. Would have had a better sleep on a concrete floor. The staff were dismissive and extraordinarily unhelpful. I left after the first night's stay as it was the most uncomfortable mattress I have ever encountered but was charged for the full 3 night's booking. Highly unprofessional. For a Relais & Chateau property, I definitely expected better comfort and much better service. We will not be returning.

6/10 Okay

Jean luc

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
procédures peu mieux faire
Très bel hôtel mais 4* seraient suffisantes. Surprenant: 1. Hammam sur rdv et porte sous clé 2. Salle de sport sous clé 3. Pas de piscine 4. Petit déjeuner et café à la demande Le manque d'agilité des procédures rends le système lourd. Le procédures sont bizarres. Le personnel est néanmoins TOP.
Stayed 1 night in Aug 2024