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Hotel Schloss Neustadt-Glewe

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Photo gallery for Hotel Schloss Neustadt-Glewe

Front of property – evening/night
Deluxe Suite | Living area | TV
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Property amenity
Self-parking (surcharge) 10 per day

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Spa
  • Room service
  • Laundry

Explore the area

Map
Schlossfreiheit 1, Neustadt-Glewe, MV, 19306
  • Neustadt-Glewe Castle
    3 min walk
  • Wallenstein's
    1 min walk
  • Neustadt-Glewe Station
    10 min walk
  • Schwerin (SZW-Parchim Intl.)
    21 min drive

Room options

View all photos for Royal Suite

Royal Suite | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Royal Suite

  • 82 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Annex Building

TV

Standard Double Room, Annex Building

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Annex Building

Family Room, Annex Building | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room, Annex Building

  • 44 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Junior Suite

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Single Room, 1 Single Bed

  • 18 sq m
  • Park view
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Suite

  • 47 sq m
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Hotel Schloss Neustadt-Glewe

Riverfront hotel with marina and sauna
Along with a marina, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, spa services and a business centre.
Hotel Schloss Neustadt-Glewe offers 37 accommodations with a safe and complimentary bottles of water. Satellite televisions are provided.

Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us that they enjoy the helpful staff at Hotel Schloss Neustadt-Glewe. During your stay, you're just a quick walk from Neustadt-Glewe Castle. Enjoy features like free WiFi in public areas, plus a restaurant and a marina. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna
  • Steps from Neustadt-Glewe Castle and 4 minutes on foot from Neustadt-Glewe Church
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Schloss Neustadt-Glewe offers its guests a marina and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 1883 square feet (175 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the business-friendly Hotel Schloss Neustadt-Glewe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Neustadt-Glewe hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Hotel Schloss Neustadt-Glewe has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 10 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 11 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,883 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a river
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1725
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 19 December to 26 December:
  • Dining venue

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 12 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11 per person
  • Self-parking fee: EUR 10 per day
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
The front desk at this property is open daily from 7:00 AM - 11 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mercure Schlosshotel
Mercure Schlosshotel Hotel
Mercure Schlosshotel Hotel Neustadt-Glewe
Mercure Schlosshotel Neustadt-Glewe
Neustadt-Glewe Schlosshotel
Schlosshotel Neustadt-Glewe
Mercure Schlosshotel Neustadt-Glewe Hotel
Schloss Neustadt-Glewe
Mercure Schlosshotel Neustadt Glewe
Schloss Neustadt Glewe
Hotel Schloss Neustadt-Glewe Hotel
Hotel Schloss Neustadt-Glewe Neustadt-Glewe
Hotel Schloss Neustadt-Glewe Hotel Neustadt-Glewe

Hotel Schloss Neustadt-Glewe Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 177 out of 413 reviews" "
Rating 8 - Good. 163 out of 413 reviews" "
Rating 6 - Okay. 54 out of 413 reviews" "
Rating 4 - Poor. 11 out of 413 reviews" "
Rating 2 - Terrible. 8 out of 413 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Murat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with large bathroom facility, quiet, excellent location, very good breakfast
Stayed 1 night in Jun 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Michelle R.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just beautiful! Rooms were large , comfortable and gorgeous.
Stayed 1 night in Oct 2023

10/10 Excellent

Juha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Dieter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms and great breakfast. Love the history!!! The ceilings of our room was incredible.
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Pretty ok-ish
We expected to be sleeping in the schloss itself, but unfortunately the family rooms are in another building. We waited a couple of minutes at the reception, some of the staff does not speak English at all. One of our rooms reeked of smoke, clearly the previous tenants smoked there heavily. We were given a different room on another floor, which was clean. Rooms are spacious, bathrooms rather old-fashioned, curtains are tiny. Breakfast was ok, but there were tiny flies everywhere, which was a bit gross. Beds were ok. The prices were low enough to justify this pretty mediocre experience, but it’s a shame because it looked like a really nice place in the pictures. The highlights: Schwerin is nearby, and the fantastic Asian restaurant just up the street from the hotel (barely 4 minutes walk).
Stayed 1 night in Oct 2022

8/10 Good

Jorge R

Stayed 2 nights in Sep 2022

4/10 Poor

uwe

Travelled with partner
Disliked: Property conditions & facilities
Outsiden condition of Building is rather poor. Small village with almost no other options. Our room was gone and they did offer us a smaller room that was totally dark and with very old furniture. The lowest has been, that the hotel had a wedding party ongoing and that they did close the restaurant for Guete that have not been part of the wedding group!!!! Totally innacceptable , since the village does not offer any other, valid alternate! Overall , a very lousy way of threatening guests and the current rating is at least one point too good!
Stayed 2 nights in Sep 2022

8/10 Good

alex

Liked: Staff & service, amenities, property conditions & facilities
Overall, great spot, however they’re laundry service was a bit steep on the prices. Having said that, no one else around to do it. I was happy to stay there for 5 nights as they offered the sauna for free
Stayed 5 nights in Aug 2022

8/10 Good

Frank

Liked: Staff & service, property conditions & facilities
Nice and good hotel. But same rooms need a modification.
Stayed 1 night in Sep 2020

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Terje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always nice.
3rd time i have stayed there. Always nice. Good breakfast and nice large rooms. Clean and tidy rooms. Great price.
Stayed 1 night in Aug 2019

10/10 Excellent

Tali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect.. Cosy and quiet
Perfect.. Very good breakfast
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Niels Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in old manor surroundings
Staying in an old palace style mansion, but it has been very nicely renovated in to a hotel... I most often use this to relax a night when passing through Germany...Hotel is situated just a few minutes off the Autobahn between Berlin and Hamburg...but hotel and the surroundings are also well situated for exploring the area around... Very clean and with good breakfast...Free parking available just next to the hotel..The staff is friendly...However a big minus is that internet rarely works and I had problem with that every time i stayed there... Ps! make sure you get a room in the palace itself and not the annex, if you want to sleep in the "older" palace atmosphere... When entering Neustadt Glewe there is a radar control just at town entrance...be careful when driving into Neustadt!
Stayed 1 night in Mar 2019

8/10 Good

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived too late to really enjoy the hotel amenities. Stayed in the Amthaus. From the outside it kept its historical image but inside all gutted and modern. Would have been nice to reflect the old inside with photos or paintings. Comfortable and clean. Close to the historical centre of town - including the "Burg" (Castle). A number of restaurants nearby and a walking / biking trail with a park.
Stayed 1 night in Nov 2018

10/10 Excellent

shai, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value for money. very clean great breakfast
Stayed 1 night in Aug 2018

8/10 Good

Anita

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Sofa bed was too firm for kids to sleep on. Has so much space in room not so much of counter space. Had the expression staying in palace but we got to stay in "mother inlaw" rooms :(. Breakfast buffet was nothing speacial. Must ask for cappuccino or you get table thermos coffee!
Stayed 2 nights in May 2018

8/10 Good

Silje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place

10/10 Excellent

Margret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend.
Clean, swift. A comfortable say.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big and comfortable room and bathroom. No Wi-Fi though (only in main building in which we did not stay). Very good breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good breakfast, bad wi-fi/phone
We stayed the night here as we were passing through Germany from Denmark. The only issue was there was no wi-fi in our room.. and the phone didn't work. And the front desk guys failed to tell me this before we went to our room. When I walked back to ask about the wi-fi, the desk worker very insincerely and flippantly said, "Oh, sorry, your wi-fi doesn't work. We don't know why. You can use the wi-fi here in the lobby." Umm, you could have told me when I checked in. Our room was in another building, an annex, so wi-fi in the lobby was not going to happen. The room was truly no frills, but comfy and warm and the bathroom was big with a nice shower. The breakfast buffet was wonderful, and the lady who worked down there was just wonderful.. very friendly to my family--thank you. We would stay here again, but perhaps the front desk personnel need a little help with customer service.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical Castle
I had been traveling for work for 26 days and wanted to get off the beaten path. The last night was spent I a gorgeous 400 year old castle. I and a colleague arrived late, but the kind woman and gentlemen at the front desk quickly provided a bottle of wine for us as requested even though the restaurant was closed. Also, we called ahead to see if it was possible to get a massage since it was advertised and they were quick to accommodate even with our late arrival (7:30 pm) The massage itself was fantastic and a very reasonable price. The rooms were gorgeous, the elegance of the castle took you back in time. The breakfast in the morning was served in the restaurant, must have been a dungeon or cold storage from its day and it was wonderfully charming and the food was tasty. Thank you for a wonderful time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort