Comfort Suites - New Braunfels - Reviews, Photos & Rates

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Dates

January 2025

February 2025

Desk, blackout curtains, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool

Gym

24/7 front desk

Air conditioning

Laundry

Explore the area

1489 I 35 N, New Braunfels, TX, 78130

New Braunfels Conservation Society
13 min walk
McDonald's
9 min walk
San Marcos Station
18 min drive
San Antonio, TX (SAT-San Antonio Intl.)
30 min drive

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

28 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Suite Two Queen Beds Non Smoking Sofa Bed

28 sq m
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

28 sq m
Sleeps 3
1 King Bed and 1 Single Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

28 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

28 sq m
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 room

includes taxes & fees

2 Jan - 3 Jan

About this property

Comfort Suites - New Braunfels

Central hotel connected to a shopping centre in New Braunfels with free breakfast

An outdoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a fridge in a common area are on-site.

Comfort Suites - New Braunfels offers 62 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes sofa beds. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Comfort Suites - New Braunfels. During your stay, you'll be connected to a shopping centre and within walking distance of New Braunfels Conservation Society. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

Free buffet breakfast served daily
Free WiFi and wired Internet
Free self-parking
Take a swim in the outdoor pool
Amenities include a 24-hour business centre, a meeting room and conference space
On-site recreation includes a gym
Guests have great things to say about the clean guestrooms and the helpful staff
Within a 15-minute walk of New Braunfels Conservation Society and Museum Of Texas Handmade Furniture

Comfort Suites - New Braunfels offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 721 square feet (67 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Comfort Suites - New Braunfels. Free self parking is available.

This New Braunfels hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site
RV/bus/lorry parking on site
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 6 AM to 9 AM
Coffee and tea in common areas

Things to do

Gym
Outdoor pool
TV in common areas

Family friendly

In-room microwave
In-room sofa bed
Laundry facilities
Mini-fridge
Outdoor pool

Conveniences

24-hour front desk
ATM
Laundry facilities
Shared microwave
Shared refrigerator
Vending machine
Water dispenser

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

24-hour business centre
721 square feet of conference space
Computer station
Meeting room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Sofa bed

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch LCD TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Mini-fridge

Air conditioning (climate-controlled)
Desk
Free local calls
Iron/ironing board
Phone
Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Comfort Suites Motel New Braunfels

Comfort Suites New Braunfels

New Braunfels Comfort Suites

Comfort Hotel New Braunfels

Comfort Suites New Braunfels Motel

Comfort Suites New Braunfels

Comfort Suites - New Braunfels Hotel

Comfort Suites - New Braunfels New Braunfels

Comfort Suites - New Braunfels Hotel New Braunfels

Comfort Suites - New Braunfels Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

6/10 Okay

Mike

10 Sept 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Sep 2024

10/10 Excellent

Audrey

Travelled with family

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice over all!!

Stayed 2 nights in Aug 2024

8/10 Good

Nathaniel

8 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2024

2/10 Terrible

Jason

5 Sept 2024

Stayed 1 night in Aug 2024

6/10 Okay

Richard

31 Aug 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Didn’t offer discounts

Stayed 1 night in Aug 2024

6/10 Okay

Silvia

Travelled with family

18 Aug 2024

The hotel was okay. A little smell like humid. Any way I didn't like taht I paid in full and they charge me extra 35 dollars for deposit. Hopefully they will refound. First they told me at the time to check out then at the time to check out they said 8 bussiness days.

Stayed 1 night in Aug 2024

6/10 Okay

Carissa

18 Aug 2024

Liked: Staff & service

The staff was good. The room smelled

Stayed 1 night in Aug 2024

2/10 Terrible

Brooke

Travelled with family

16 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Worst place we have ever stayed and dug lighter left in our room from previous person who stayed. The police had to come and check hotel out.

Stayed 2 nights in Aug 2024

8/10 Good

Lazaro

Travelled with group

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The bathtub was very slippery and somebody can get hurt

Stayed 2 nights in Aug 2024

4/10 Poor

Joe

Business traveller

9 Aug 2024

Disliked: Cleanliness

If it’s the last thing

Room was dirty and old food was still in the refrigerator

Stayed 1 night in Jun 2024

10/10 Excellent

Sonia

Travelled with group

5 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Front desk tenant was very thorough and pleasant. The air conditioner worked very well. The room was clean. I liked that there was a working refrigerator and microwave. The pool seemed to be a big hit with customers, I did not personally use it.

Stayed 1 night in Aug 2024

6/10 Okay

Maria

Travelled with family

5 Aug 2024

Disliked: Property conditions & facilities

Just OK

It was just OK for the reason we reserved the hotel. Changing a light bulb makes a huge difference. Doors that do not stick or sound scary would be nice. I usually wipe down and spray with disinfectant before I unpack. Complimentary breakfast was great.

Stayed 2 nights in Aug 2024

6/10 Okay

Rolando

4 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Alycya

28 Jul 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

6/10 Okay

Jackie

Travelled with family, Travelled with family and small children, Travelled with group

24 Jul 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The wall in the hallway had a loose screw sticking out of the wall my kid clothes got caught on. The walls in the room are dirty (handprints). The windows were dirty. The room phone felt sticky to the touch. The pillows were old and not fluffy or firm at all. The lounger chairs at the pool were all torn and VERY uncomfortable to sit in and relax. The entry door back into the hotel was taped so that anyone could just walk in (unsafe). The hotel is simply outdated and could use a deep clean as well.

Stayed 2 nights in Jul 2024

10/10 Excellent

Martin

Travelled with family

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just needed a place to crash after a day of Schlitterbahn. We had a great stay, comfy bed with cozy covers. We all slept good and had a great breakfast before heading out

Stayed 1 night in Jul 2024

2/10 Terrible

Angela

Travelled with family

21 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again!!!!

We paid over $219.00 a night for a dirty room. I had to call the front desk and politely let them know it looked like our room was never cleaned. The bedding on my bed was white with stained red and brown spots. The shower had some sort of red substance. We were told the room would be cleaned in the morningbecause it was late when we returned and my 3 kids were asleep. When we left the next mornings and spent the day out again... lets just say it was spot cleaned at best. Still leaving some of the same dirty issues where they were. Oh and my sheets were replaces the same nights but we had to go get them. If i could give it a negative review i would. We would have left if we hadn't already paid for it upfront.

Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family

13 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place isn’t in a good condition.

Stayed 3 nights in Jul 2024

8/10 Good

Joselene

13 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2024

10/10 Excellent

Christian

10 Jul 2024

Stayed 1 night in Jul 2024

8/10 Good

LeeAnn

Travelled with family

9 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice enough hotel, definitely aging in places and not fully kept up. The beds are hard and not super comfortable. The staff were all pleasant. Overall it was ok, not really worth what we paid for it.

Stayed 6 nights in Jul 2024