Hacienda del Rio

2.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hacienda del Rio

Property grounds
Family Quadruple Room, River View | Bed sheets
Games room
Bed sheets
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • Pet-friendly
  • Parking included
  • Pool
  • Free WiFi

Explore the area

Map
1273 River Terrace, New Braunfels, TX, 78130
  • Guadalupe River
    ‪2 min walk‬
  • Gruene Hall
    ‪3 min drive‬
  • Prince Solms Park
    ‪4 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪33 min drive‬

Room options

Premier Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, River View

  • Water view
  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed

Family Studio Suite, River View

  • River view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Family Quadruple Room, River View

  • Water view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Single Bunk Bed

Premium Studio Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Hacienda del Rio

Riverfront hotel in New Braunfels with free parking
Along with an outdoor pool, this smoke-free hotel has an arcade/games room and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a garden and a vending machine are on-site. Housekeeping is available on request.
Hacienda del Rio offers 47 air-conditioned accommodations, which are accessible via exterior corridors and feature a hairdryer. This accommodation offers separate dining areas. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hacienda del Rio's great location gets high marks from our customers. During your stay, you're just a quick walk from Guadalupe River. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a vending machine
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute drive from Comal River and 6 minutes from Landa Park
  • Pets welcome for a fee
As a guest of Hacienda del Rio, you'll find an outdoor pool, a vending machine, and an arcade/games room. Public spaces have free WiFi. Hacienda del Rio also features a garden, express check-in, and express check-out. Self parking is free.

This New Braunfels hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On a river

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival.

Property is also known as

Hacienda del Rio Hotel
Gruene Outpost River Lodge
Hacienda del Rio New Braunfels
Hacienda del Rio Hotel New Braunfels

Hacienda del Rio Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 30 out of 54 reviews" "
Rating 8 - Good. 14 out of 54 reviews" "
Rating 6 - Okay. 7 out of 54 reviews" "
Rating 4 - Poor. 1 out of 54 reviews" "
Rating 2 - Terrible. 2 out of 54 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Kathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quick and easy to get to Gruene Hall.
Stayed 1 night in Oct 2024

10/10 Excellent

Petra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like amenities and it was closed to Gruene.
Stayed 1 night in Oct 2024

8/10 Good

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Michelle

Liked: Staff & service, room comfort
Not a great experience here.
Stayed 1 night in Oct 2024

10/10 Excellent

Buddy, Abilene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view on the river
Stayed 2 nights in Oct 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely trip. The place has recently been remodeled and it is well done. It is a terrific property.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Over priced, we expected better for the price. No coffee, cups and that’s something every hotel should have.
Stayed 1 night in Oct 2024

6/10 Okay

Julietta

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Whereas the actual room was nice and clean the actual property feels like a ghost town. The management was rude. If any problems should arise good luck finding a solution.The pictures of the pool area are deceiving....the pool was actually dirty and when asked if thwy would send someone to clean it they mentioned they would get back to me. It was after 9 p.m. when someone sent a text that said we will clean fisrt thing in the a.m. The walk to the pool and around the areas of the property were dark and we felt unsafe for obvious reasons. Just a total dud.
Stayed 1 night in Oct 2024

8/10 Good

Bill

Travelled with family
Property is under renovation so it is hard to judge. The room was clean but minimum. No pictures, chair and couldn’t figure out coffee pot operation. Room price was very fair. Look forward to staying again after renovations are complete. Very convenient location
Stayed 1 night in Oct 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Darci, Didsbury

Liked: Cleanliness, amenities, property conditions & facilities
This property was conveniently located between downtown New Braunfels and Gruene- not really convenient to walk but very close to drive. I stayed midweek and it was very quiet and it would’ve been nice to see some staff who might be able to give a bit of direction to a first time visitor however, online check-in and information was easy to access. The property is undergoing renovations and I definitely look forward to returning with a small group when we can make time to enjoy the property and it’s outdoor pool, clubhouse and beautiful river location.
Stayed 2 nights in Sep 2024

6/10 Okay

Jaclyn

Liked: Staff & service, room comfort
Not a 9 out of 10.
It was located conveniently, but there were no electrical outlets by the beds. My husband requires a cpap to sleep. We got in after midnight, had to go back out to find an extension cord and all stores close at midnight. It was a rough night. Also, there were silverfish bugs in our bed. We found 3. I would not stay here again. They never restocked towels or toilet paper and we actually stayed 2 days.
Stayed 1 night in Sep 2024

10/10 Excellent

Luz

Stayed 1 night in Sep 2024

8/10 Good

jamie l

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Elisha

Liked: Staff & service, amenities, property conditions & facilities
Love the look of the room and the beds were so comfortable. We slept great! We stayed in on of the units facing the river with two beds in it. Beautiful view :) The staff was friendly and check in was easy. As far as cleanliness, there were a few crumbs on the desk and minor stains on the bedding so not sure how well it was cleaned. The back of the property smells sometimes (especially if there’s no breeze). Possibly due to sewage in the area? One thing we found was a challenge was that the bathroom and general room area did not have sufficient lighting for applying makeup or during nighttime when hanging out. If you’re planning to read a book at night you may want to bring an extra mini light and extension cord because the outlets are few and far from some of the beds or depending on which side of the bed you’re on. Overall, we had a very pleasant time and would love to visit again.
Stayed 1 night in Sep 2024

10/10 Excellent

margret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Travelled with family and small children, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Our family had a great time on the property. We floated the river down to the property. We had a great time playing pool, swimming at the pool, and being able to have our dog with us. Wish we had a renovated room though since we spent the entire week there.
Stayed 4 nights in Jul 2024

8/10 Good

caleb

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Demi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Stayed 1 night in Jul 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Will be back when we have more time!
Stayed 1 night in Jul 2024