Best Western Executive Hotel Of New Haven - West Haven - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Deluxe Room, 1 Queen Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool

Air conditioning

Housekeeping

Parking included

Laundry

Explore the area

490 Saw Mill Rd, West Haven, CT, 06516

PEZ Visitor Center
3 min drive
University of New Haven
4 min drive
Seabluff Beach
4 min drive
New Haven, CT (HVN-Tweed - New Haven Regional)
13 min drive

Room options

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 6
2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 4
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Microwave

30 sq m
Sleeps 4
2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Microwave

30 sq m
Sleeps 2
1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

30 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

30 sq m
Sleeps 2
1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Microwave

30 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

30 sq m
Sleeps 2
1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

30 sq m
Sleeps 4
1 Queen Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Free WiFi

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Best Western Executive Hotel Of New Haven - West Haven

Hotel with free breakfast, near PEZ Visitor Center

Along with an indoor pool, this hotel has a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.

Best Western Executive Hotel Of New Haven - West Haven offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Executive Hotel Of New Haven - West Haven gets high marks from our customers. During your stay, you'll be within walking distance of PEZ Visitor Center. Features include free WiFi in public areas and free self-parking, plus an indoor pool.

Free full breakfast served daily
Free WiFi
Free self-parking and Motorhome/coach/lorry parking
Take a swim in the indoor pool
Amenities include a front desk safe, a 24-hour business centre and meeting rooms
On-site recreation includes a gym
Guests have great things to say about the breakfast and the helpful staff
Just a 3-minute drive from PEZ Visitor Center and a few minutes from University of New Haven

Best Western Executive Hotel Of New Haven - West Haven offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 30 square feet (3 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Executive Hotel Of New Haven - West Haven. Free self parking is available.

Smoking is allowed in designated areas at this West Haven hotel.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English, Filipino, German, Indonesian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free RV/bus/lorry parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Family friendly

Free cot
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Housekeeping (daily)
Multilingual staff

Business services

24-hour business centre
30 square feet of conference space
Computer station
Meeting rooms

Outdoors

Direct access to the beach

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

7 floors
Banquet hall
Designated smoking areas (fines apply)

Room amenities

Bedroom

Free cot
Pillowtop mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

37-inch LCD TV with premium satellite channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 AM

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 13 2024 to November 22 2024 (dates subject to change):

Swimming pool

The property will be renovating from 13 November 2024 to 13 December 2024 (completion date subject to change). The following areas are affected:

Fitness facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

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Best Western Executive Hotel Of New Haven - West Haven Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

2/10 Terrible

Amairani

Travelled with partner

23 Aug 2024

Disliked: Amenities, property conditions & facilities

our bathroom toilet wouldn’t flush and the shower will overflow with water on top of that a staff member burger into our room at 1am while we were sleeping!! supposedly saying our room was not in order and that there was no one signed into this room when i checked in at 2pm??

Stayed 1 night in Aug 2024

10/10 Excellent

Diane

22 Aug 2024

Stayed 1 night in Jul 2024

10/10 Excellent

RAYMOND, Farmington Hills

22 Aug 2024

Stayed 3 nights in Aug 2024

6/10 Okay

Sharese, Brooklyn

Business traveller, Travelled with partner

22 Aug 2024

Lighting in hallway is poor, elevator kept having issues, front desk customer service was ok. Hallways did not smell fresh. 2nd time staying here , 1st time not as bad but this time there were more unsavory activities like drug use nearby, we decided this will be our last stay .

Stayed 2 nights in Aug 2024

4/10 Poor

Josue

22 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

RAYMOND, Farmington Hills

21 Aug 2024

Liked: Amenities, property conditions & facilities

Good location

Stayed 1 night in Aug 2024

10/10 Excellent

Paola

Travelled with family and small children

21 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service

Stayed 1 night in May 2024

6/10 Okay

Rob

21 Aug 2024

Liked: Cleanliness, room comfort

Very average property.

Front desk agent was very indifferent when we checked in, didn’t even smile a bit. Made us feel unwelcomed. Stayed here 2 nights. Room was comfortable and fairly clean. Walmart, Macdonald and 7 Eleven is within walking distance. The breakfast was reasonable. This is an old building, elevator was always busy. Pool wasn’t clean. It’s an average property, probably won’t stay here again.

Stayed 1 night in Aug 2024

8/10 Good

ALLEN, HACIENDA HEIGHTS

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service, amenities

Clean room, good staff. Nice breakfast area, but please fix the elevator.

Stayed 1 night in Aug 2024

10/10 Excellent

Joy

Business traveller

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The staff was absolutely amazing and the breakfast was consistently restocked.

Stayed 2 nights in Aug 2024

10/10 Excellent

Shreyas, Simi Valley

Travelled with family

18 Aug 2024

Liked: Staff & service, amenities, property conditions & facilities

Well maintained. Modern amenities. Close to shopping (Walmart) and major freeways. Convenient parking.

Stayed 4 nights in Aug 2024

2/10 Terrible

Sandra, newton

Travelled with group

18 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Horrible

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Aug 2024

6/10 Okay

Chirisse

18 Aug 2024

Disliked: Amenities

It had a weird smell, bathroom looked dirty, carpet too.

Stayed 1 night in Aug 2024

2/10 Terrible

Lee

18 Aug 2024

Disliked: Property conditions & facilities

Useless elevator

Stayed 1 night in Aug 2024

4/10 Poor

Kate

Travelled with family and small children

17 Aug 2024

Disliked: Property conditions & facilities

The breakfast was good! That was the best part by far. The elevators were not working and we used the stairwell for each trip, the keys continued to be deactivated so I needed to go to the front desk twice to get into my room, and there was a general odor in the place.

Stayed 1 night in Aug 2024

10/10 Excellent

Iskander, Potomac

16 Aug 2024

Excellent service, great breakfast and very friendly staff!

Stayed 1 night in Aug 2024

8/10 Good

vincent

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

4/10 Poor

Erin

Travelled with family

15 Aug 2024

Disliked: Cleanliness, property conditions & facilities

Needs to be updated and not very clean. Elevator wasn’t working and the room didn’t have very many outlets.

Stayed 1 night in Aug 2024

10/10 Excellent

Jasmine

Travelled with family and small children

15 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very friendly, definitely would book again

Stayed 1 night in Aug 2024

8/10 Good

Hope

15 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Was a great stay but location was rough

Stayed 1 night in Aug 2024

8/10 Good

Joan, Carlisle

14 Aug 2024

Liked: Staff & service, amenities

This is normally my go to hotel in New Haven but it seems to be getting run down. The elevator was crazy slow and felt like it was going to get stuck any moment.

Stayed 1 night in Aug 2024

4/10 Poor

Jessie

Travelled with family and small children

13 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Only one of the elevators worked, and the one that did work was really sketchy. Didn't open properly. We used the stairs. The Ice Machine on our floor did not work. The refrigerator in one of our rooms did not work. Some of the equipment in the gym did not work. For breakfast, the waffle maker did not work.

Stayed 1 night in Aug 2024