Best Western Executive Hotel Of New Haven - West Haven - Reviews, Photos & Rates

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Dates

January 2025

February 2025

Deluxe Room, 1 Queen Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool

Parking included

Laundry

Gym

Free WiFi

Explore the area

490 Saw Mill Rd, West Haven, CT, 06516

University of New Haven
4 min drive
Subway
1 min walk
New Haven, CT (ZVE-New Haven Train Station)
10 min drive
New Haven, CT (HVN-Tweed - New Haven Regional)
13 min drive

Room options

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 6
2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 4
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Microwave

30 sq m
Sleeps 4
2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Microwave

30 sq m
Sleeps 2
1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

30 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

30 sq m
Sleeps 2
1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Microwave

30 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

30 sq m
Sleeps 2
1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

30 sq m
Sleeps 4
1 Queen Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Free WiFi

for 1 room

includes taxes & fees

14 Jan - 15 Jan

About this property

Best Western Executive Hotel Of New Haven - West Haven

Hotel with free breakfast, near PEZ Visitor Center

Along with an indoor pool, this hotel has a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.

Best Western Executive Hotel Of New Haven - West Haven offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Executive Hotel Of New Haven - West Haven gets high marks from our customers. During your stay, you'll be within walking distance of PEZ Visitor Center. Features include free WiFi in public areas and free self-parking, plus an indoor pool.

Free full breakfast served daily
Free WiFi
Free self-parking and Motorhome/coach/lorry parking
Take a swim in the indoor pool
Amenities include a front desk safe, a 24-hour business centre and meeting rooms
On-site recreation includes a gym
Guests have great things to say about the breakfast and the location
Just a 3-minute drive from PEZ Visitor Center and a few minutes from University of New Haven

Best Western Executive Hotel Of New Haven - West Haven offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 30 square feet (3 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Executive Hotel Of New Haven - West Haven. Free self parking is available.

Smoking is allowed in designated areas at this West Haven hotel.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English, Filipino, German, Indonesian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free RV/bus/lorry parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

Gym
Indoor pool

Family friendly

Free cot
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Housekeeping (daily)
Multilingual staff

Business services

24-hour business centre
30 square feet of conference space
Computer station
Meeting rooms

Outdoors

Direct access to the beach

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Room amenities

Bedroom

Free cot
Pillowtop mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

37-inch LCD TV with premium satellite channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 AM

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 13 November 2024 to 13 December 2024 (completion date subject to change). The following areas are affected:

Fitness facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

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Best Western Executive Hotel Of New Haven - West Haven Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

10/10 Excellent

Francis

Business traveller

1 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Sep 2024

2/10 Terrible

RAYMOND, Farmington Hills

1 Oct 2024

Stayed 1 night in Sep 2024

8/10 Good

Denise

30 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

4/10 Poor

Terry

Travelled with family and small children

30 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Don’t stay here if you are planning to go to Yale campus. It’s not in New Haven. It’s in West Haven. 20 minutes away. We had a number of issues including hairdryer didn’t work, broken draperies in the living room, we had to call up for sheets and blankets for the pullout couch. The hotel elevators were hardly working. One was broken. One was incredibly slow. Breakfast ended at 9:30 and we missed the first day.

Stayed 3 nights in Sep 2024

10/10 Excellent

stella

27 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

27 Sept 2024

Stayed 2 nights in Sep 2024

6/10 Okay

Cathleen, Norwood

Travelled with partner

27 Sept 2024

Limited on site parking. Rooms need updating

Stayed 2 nights in Sep 2024

6/10 Okay

Robert

Travelled with partner

26 Sept 2024

Could not sleep all night with constant noise from the highway 100 yards away.

Stayed 1 night in Sep 2024

10/10 Excellent

Got

26 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2024

8/10 Good

Rolly

24 Sept 2024

Liked: Cleanliness, amenities

Ok….

Stayed 1 night in Jun 2024

6/10 Okay

Cori

Travelled with partner

23 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I would say this area was more of a rest stop feel. Very easy access to get where we needed to be

Stayed 1 night in Sep 2024

6/10 Okay

Winnie

Travelled with partner

22 Sept 2024

Disliked: Cleanliness, amenities, property conditions & facilities

It was a nice stay aside that the hotel only had one elevator working and it was really slow. The pool was also "under construction" during our stay. Hotel does look old and need alot of fixing and renewing to do. It seems like the hotel also shares the space with elders, sort of like a senior center or homecare facility. We saw a staff delivering food to each floor to seniors.

Stayed 2 nights in Sep 2024

4/10 Poor

Kenneth

22 Sept 2024

Disliked: Staff & service, room comfort

Ken

Check in staff was unfriendly. Elevator was not functioning properly. Room was dated. Breakfast was terrible.

Stayed 2 nights in Sep 2024

10/10 Excellent

Raymond

22 Sept 2024

Stayed 1 night in Aug 2024

8/10 Good

JEFFREY

Business traveller

21 Sept 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in Sep 2024

6/10 Okay

Denise

21 Sept 2024

Stayed 1 night in Sep 2024

2/10 Terrible

Christianne

Travelled with family

20 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Friendly staff but terrible room. Air conditioner in the room sounded like a lawn mower. Bed was squeeky and lumpy, pillows were clumpy. There was mold around the shower fixtures and the toilet did not flush all the way through. We had a very scenic view of Walmart and Subway outside our window…

Stayed 1 night in Sep 2024