2/10 Terrible
Craig, Newburgh
Travelled with partner
18 Sept 2024
Disliked: Cleanliness, amenities, property conditions & facilities
It’s a motel. Check-in confirmed our initial impression when the receptionist asked if we needed a TV. The stairway to the second floor consisted of a steep set of cracked cement stairs so tiny that my shoes struggled to climb. An older person or anyone with stability issues could not reach the second floor. Inside our suite, the horrible review continues. After turning on the air conditioning, which worked well, there was a strange smell we could not identify. Then, I was surprised to find a grasshopper perched upon the bedspread. I removed it and sent it off. The inspection of the space continued with one disgusting discovery after another. The towels were either stained or dirty. Upon looking beneath the pillowcases, you could see apparent blood stains. The bedspread and linens did not appear clean. The furniture was mismatched, old, and disgusting. The remote control to the optional TV was so dirty and sticky that I washed my hands after changing channels. I decided not to turn on the TV in the morning to avoid the remote. The bathroom functioned well, although we found it difficult to survive with a tiny bar of soap that we shuttled back and forth between the shower and the sink. Despite a small kitchen area, we did not open the refrigerator door. We didn’t want to eat anything in that suite. The negative reviews we read are faithful to our experience. After a one-night stay, it is obvious how deceptive the pictures are. They do not reflect reality.
Craig
Stayed 1 night in Sep 2024