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Surat Bay Lodge & Backpackers Hostel

3.0 star property

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Photo gallery for Surat Bay Lodge & Backpackers Hostel

Exterior
Front of property
Fridge, microwave, oven, stovetop
Standard Double Room, Sea View | Soundproofing, free WiFi, bed sheets
Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
19 Surat Bay Road, New Haven, South Otago, 9585
  • Catlins Lake
    ‪13 min drive‬
  • Jack's Blowhole
    ‪25 min drive‬
  • Cannibal Bay Beach
    ‪27 min drive‬

Room options

View all photos for Family Room, Sea View

Family Room, Sea View | Beach/ocean view

Family Room, Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bed OR 1 Single Bunk Bed

View all photos for Standard Double Room, 1 Bedroom, Sea View

Standard Double Room, 1 Bedroom, Sea View | Soundproofing, free WiFi, bed sheets

Standard Double Room, 1 Bedroom, Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Sea View

Standard Double Room, Sea View | Soundproofing, free WiFi, bed sheets

Standard Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Soundproofing, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Self Contain Apartment

Self Contain Apartment | Soundproofing, free WiFi, bed sheets

Self Contain Apartment

  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

Similar properties

Towels

Catlins Newhaven Holiday Park

  • Parking included
  • Free WiFi
  • Laundry
  • Extra beds/cots
4.6 out of 5, Wonderful, (111)
The price is €63
for 1 unit
includes taxes & fees
12 May - 13 May
Catlins Newhaven Holiday Park

About this property

Surat Bay Lodge & Backpackers Hostel

Beachfront hostel for sun and fun
Guests at this beach hostel will appreciate convenient on-site amenities such as barbecue grills and a picnic area. Housekeeping is available on request.
Surat Bay Lodge & Backpackers Hostel offers 7 accommodations. This New Haven hostel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Guests can make use of the shared/communal kitchen. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Surat Bay Lodge & Backpackers Hostel, you'll be close to Cannibal Bay Beach. Features include free WiFi in public areas and free self-parking.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Amenities include locker space, TV in a common area and a shared microwave
  • 10 minutes by car from Teapot World and 13 minutes from Catlins Lake
As a guest of Surat Bay Lodge & Backpackers Hostel, you'll find barbecue grills, a garden, and a picnic area. Public spaces have free WiFi. The eco-certified Surat Bay Lodge & Backpackers Hostel also features a television in common area, a microwave in a common area, and a fridge in a common area. Free self parking is available.

This 3-star New Haven hostel is smoke free.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On the beach
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Food and drink

  • Hob
  • Oven
  • Shared kitchen access
  • Toaster

More

  • Free local calls
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 5 per cent for credit card payments
There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 9:30 AM - 6 PM in winter, 9:30 AM to 7 PM in summer.
Towels for the Shared Dormitory are available for a surcharge.

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Surat Bay Lodge Backpackers Hostel New Haven
Surat Bay Backpackers New Haven
Surat Backpackers New Haven
Surat Bay Lodge & Backpackers Hostel New Haven

Surat Bay Lodge & Backpackers Hostel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 52 reviews
Rating 8 - Good. 20 out of 52 reviews
Rating 6 - Okay. 3 out of 52 reviews
Rating 4 - Poor. 3 out of 52 reviews
Rating 2 - Terrible. 1 out of 52 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jnaneshwar

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful river view with peace
Stayed 1 night in Dec 2024

8/10 Good

arnon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view, the best housekeeping, small but comfortable place
Stayed 1 night in Nov 2024

8/10 Good

C B

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Grant

Stayed 1 night in Mar 2024

10/10 Excellent

Danny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Great location! Right on the beach and many activities to do that were very close! Place itself was very nice with kitchen and sitting areas!
Stayed 1 night in Mar 2024

8/10 Good

siew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Marieka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely hosts, clean and right on the beach. Loved it !
Stayed 2 nights in Feb 2024

10/10 Excellent

meir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Xiangrong

Stayed 2 nights in Dec 2022

10/10 Excellent

Maria

Stayed 1 night in Dec 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

ross

Liked: Property conditions & facilities, room comfort
Nice comfortable bed,room had amazing view of beach .lodge was very clean & tidy . Host very friendly .
View from room
Stayed 2 nights in Jan 2022

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great site and lovely charming people, a great place to stay.
Inside our room
Stayed 2 nights in Dec 2021

10/10 Excellent

Pedro

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Nice low-key beachfront place, good value

We had a pleasant three-day stay in November, with only about half the rooms occupied. The place is right on the water, with some wonderful outdoor seating to watch the tide come in and out. Day one a juvenile sea lion snoozed 30 meters from the picnic table! The place is a little worn, but comfortable and completely fair for the price. Water pressure good, wifi fine, communal kitchen has most things but a little small if the place is busy. (there are two stoves and two sinks though) Owners were wonderful, and very friendly and knowledgeable about the area. We saw a yellow eyed penguin thanks to their tip! There is a nice beach walk right off the property. We saw several sea lions every time we walked to the next cliff, about 40 minutes away. (Just past the Triplets) Town is a short drive, and has a great Four Square.
Stayed 3 nights in Nov 2021

10/10 Excellent

Zara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and homely hospitality right on the beach

We enjoyed another lovely stay at Surat Bay Lodge with Esther & Jack, who warmly welcomed us and our children back. Our boys loved helping to feed the chickens again, trying their hands at fishing and eating some of what Dad had caught fresh off the on-site BBQ. And I got to see a big sea lion bull waddle all the way up the beach on one of my walks. Feels like a return to our own beach bach.
Stayed 3 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Nice location on beach front and really friendly host. The property is an older building and shared facilities were OK.
Stayed 1 night in Feb 2021

8/10 Good

Zara

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Beach-side hospitality

We had a lovely stay at Surat Lodge with our boys. The owners, Esther & Jack, were very welcoming and we loved sampling the delicious eggs from their very happy on-site chooks! The location literally could not have been closer to the beach and the view from our room was great. You could actually see sea lions from the window at times! The kitchen was well resourced and clean with a big dining table to eat at and there were free hot drinks, plus a caravan on-site for real coffee. The boys enjoyed being able to chill out at the end of the day and watch DVDs from reception in the comfortable shared lounge. We had mixed weather during our stay, but found plenty to keep us occupied and loved seeing the changing light and tides from the Lodge.
Stayed 3 nights in Jan 2021

10/10 Excellent

Antemo, Christchurch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, stunning location. Amazing value for money
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, meh accommodation

The location is absolutely gorgeous with sea lions almost literally in your backyard. However, the walls were super thin with being RIGHT outside the kitchen and having neighbors who weren’t exactly sleeping. Pricey For what it was but they were out of dorm beds in the entire catlins for the night I booked
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, sealions closeby

Nice place and very nice location. The french girl at the reception was so helpful. <3
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location so close to the beach. In summer it must be fantastic. Due to my stay in winter it was a little bit cold. I took a second blanket from one of the beds in my dorm.
Stayed 1 night in Aug 2019