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AC Hotel by Marriott New Orleans French Quarter

4.0 star property

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Photo gallery for AC Hotel by Marriott New Orleans French Quarter

View from property
Lobby lounge
Front of property – evening/night
Lobby
Courtyard

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly

Explore the area

Map
221 Carondelet St, New Orleans, LA, 70130
  • Bourbon Street
    ‪3 min walk‬
  • Caesars Superdome
    ‪13 min walk‬
  • Ernest N. Morial Convention Center
    ‪16 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Hearing Accessible)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, No Windows

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, No Windows

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility Accessible, Tub)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, No Windows (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, No Windows (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, No Windows

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, No Windows

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Crowne Plaza New Orleans French Qtr - Astor by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, (4091)
The price is €119
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Crowne Plaza New Orleans French Qtr - Astor by IHG

About this property

AC Hotel by Marriott New Orleans French Quarter

Hotel with a 24-hour fitness centre, a quick walk to Bourbon Street
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
AC Hotel by Marriott New Orleans French Quarter offers 220 accommodations with laptop-compatible safes and free newspapers. 47-inch Smart televisions come with premium cable channels and Netflix. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

AC Hotel by Marriott New Orleans French Quarter's great location gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a meal at the café or drinks at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Bourbon Street and 13 minutes on foot from Caesars Superdome
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2196 square feet (204 square metres) and includes a conference centre. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly AC Hotel by Marriott New Orleans French Quarter. Parking is available for a fee.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
AC Kitchen – This café only serves breakfast.
AC Lounge – This lobby lounge serves dinner and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 47 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,196 square foot of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 47-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night (maximum USD 150 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 1.75

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14 per person
  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cotton Exchange Downtown
Cotton Exchange Downtown New Orleans
Cotton Exchange Hotel
Cotton Exchange Hotel Downtown New Orleans
Cotton Hotel
AC Hotel New Orleans French Quarter
AC Hotels by Marriott New Orleans Bourbon
AC Hotel by Marriott New Orleans French Quarter Hotel
AC Hotel by Marriott New Orleans French Quarter New Orleans

AC Hotel by Marriott New Orleans French Quarter Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 514 out of 1027 reviews
Rating 8 - Good. 272 out of 1027 reviews
Rating 6 - Okay. 137 out of 1027 reviews
Rating 4 - Poor. 53 out of 1027 reviews
Rating 2 - Terrible. 51 out of 1027 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Shower temperature
No hot water
Stayed 1 night in Dec 2024

8/10 Good

Shane Anthony

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Mato

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff
Stayed 3 nights in Oct 2024

6/10 Okay

HAN

Travelled with family
Liked: Cleanliness
The hotel is 2 blocks from canal street and really convenenient to walk around. The room has modern contemporary look. It feels clean. What we didnt like: the staffs were nice but none smiled at us during our stay. Noone offered rolling cart to help with our luggages. While holiday in next door had their staffs greeting guests outside and offered help. The elevator in the main lobby was down so we had to use the one in the back. It would not be a problem if we didnt have 2 elders with us climbed up and down the stairs to get to the room once we got out from elevator. The instruction to the room was not clear either. We had to make a whole circle to find our room which is on the right to elevator. The bathroom has no trash can which i found its annoying. Also water drainned really slow in the shower which almost flooded if we showered for too long. The phone in the room to front fesk always busy or no work. The looby is small. The hotel is overal small and narrow.
Stayed 2 nights in Dec 2024

10/10 Excellent

kelsey p

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Nov 2024

10/10 Excellent

Tramel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kattia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend
Stayed 3 nights in Sep 2024

6/10 Okay

ricardo

Stayed 3 nights in Nov 2024

6/10 Okay

Arzan

Travelled with family
Good enough
Good enough, room a little dirty. Staff was very nice.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mike

Travelled with partner
Everything about the hotel experience was wonderful. The staff are all great.
Stayed 7 nights in Nov 2024

10/10 Excellent

Moureen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure staying at the AC Hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

FLOYD

Stayed 2 nights in Oct 2024

8/10 Good

Natalee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at AC Marriott. This property was clean and had a great shower. Gym was good and had a free laundry which was great. Parking was expensive but seemed to be the going price for New Orleans. Only downfall was the noise from outside is very loud this will wake you during the night. The base from cars outside shakes the whole room this goes on for sometime as they tend to do laps, it does eventually stop.
Stayed 2 nights in Nov 2024

8/10 Good

Daniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice for the money
Stayed 3 nights in Nov 2024

8/10 Good

Nahun

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Earnest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied Stay…..!
Room Was Very Nice…, Clean.., And Tha Service Was Wonderful…, Will Stay Again…, Keep Up Tha Good Work Team……!!!!!
Stayed 2 nights in Nov 2024

8/10 Good

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Virginia

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Tyeldridge

Stayed 1 night in Nov 2024

4/10 Poor

Aaliyah

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Probably not a Second Stay
The atmosphere was nice inside, very elegant when walking in. The woman was very sweet to greet us every time we returned or wish us well when leaving. Valet was okay. They retrieved our car the best they could each time, given the busy area. I wish we got the text that our car was ready when we were going home. We never got a text. We had to constantly get up and check. The hotel location is great. It was in walking distance to every where we needed to go. At night the hotel is noisy. I don't know if it was neighbors or the staff, but it was close to the time staff would clean. A door kept slamming every 3min in our hallway while we were sleeping. This caused dogs to bark, which I had no idea the hotel allowed pets. I did expect at least some peace at night. I also did not expect the hall to smell of cigarettes, and then urine every time we returned to get to our room. Overall stay was poor vs the vibe in the lobby.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is a dump, find somewhere else.
This hotel is run down and in a crappy part of town. Lots of homeless and drug attics hanging around outside, hotel front desk staff was terrible and unprofessional at best. This hotel is a disgrace. Looks like Marriott bought an old run down hotel and slapped a little lipstick on the pig. Room condition is terrible, beat up, doors don’t close right, bathroom had hair in it, and so on. Avoid this place.
Stayed 1 night in Nov 2024

6/10 Okay

Nadine

Travelled with group
Disliked: Amenities
Good location - Bathroom had no ventilation…
Stayed 4 nights in Nov 2024

10/10 Excellent

Ebonie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quiet and the front desk was polite when I had a problem they fixed it really fast with no hesitation! I will stay here again
Stayed 3 nights in Nov 2024

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk personnel
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Fine for what it is.
My stay was fine. I had a windowless room which was less than ideal. The property is nice but could really use an update. My biggest complaint would be that my room wasn’t cleaned. They emptied my trash cans and picked up old towels but the bed wasn’t made, fresh towels weren’t brought.
Stayed 2 nights in Nov 2024