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Bienville House

3.5 star property

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Photo gallery for Bienville House

Suite (French Quarter) | Frette Italian sheets, premium bedding, down duvets, in-room safe
Breakfast area
Lobby
Front of property
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry

Explore the area

Map
320 Decatur St, New Orleans, LA, 70130
  • Canal Street
    ‪4 min walk‬
  • Bourbon Street
    ‪5 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down duvets, in-room safe

Deluxe Double Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Frette Italian sheets, premium bedding, down duvets, in-room safe

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, down duvets, in-room safe

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior) | Frette Italian sheets, premium bedding, down duvets, in-room safe

Suite (Interior)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon) | Frette Italian sheets, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed (Salon)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (French Quarter)

Suite (French Quarter) | Frette Italian sheets, premium bedding, down duvets, in-room safe

Suite (French Quarter)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (SunDeck)

Frette Italian sheets, premium bedding, down duvets, in-room safe

Room, 2 Double Beds (SunDeck)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed, Balcony

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Bourbon Orleans Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (3731)
The price is €168
for 1 room
includes taxes & fees
14 May - 15 May
Bourbon Orleans Hotel

About this property

Bienville House

Historic hotel with fitness centre and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking and a business centre.
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the sightseeing around Bienville House. During your stay, you're just a quick walk from Canal Street. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute walk from Canal Street and 5 minutes on foot from Bourbon Street
  • Cats and dogs welcome for a fee
Bienville House offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. The business-friendly Bienville House also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This New Orleans hotel is smoke free.

Bienville House has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 10 AM to 10 PM

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Bienville House Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 779 out of 1150 reviews
Rating 8 - Good. 234 out of 1150 reviews
Rating 6 - Okay. 88 out of 1150 reviews
Rating 4 - Poor. 27 out of 1150 reviews
Rating 2 - Terrible. 22 out of 1150 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our heater was stuck on 83 for 24 hours before being moved to another hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Marisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Orleans historic charm

Perfect location near the French Quarter without being in the middle of it. Loved the character of the old hotel building and the secluded patios outside our room door. Service was great.
Stayed 3 nights in Dec 2024

10/10 Excellent

amaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Yvette

Travelled with family
Liked: Cleanliness, property conditions & facilities
There was a problem with the heater in the room. The room stayed hot the staff was informed and stated they were working on it.
Stayed 4 nights in Jan 2025

8/10 Good

Matthew

Travelled with partner
Thernostat didn’t seem to function properly, room was always too warm. Other than that, hotel and service were good. Location alsi convenient to anywhere in the Quarter
Stayed 4 nights in Jan 2025

8/10 Good

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful. Location was excellent. There was a problem with heating/air and the room was very hot. They did send up a fan but it was still a problem
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The historical aspect.
Stayed 3 nights in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonable price for the location. Our room was huge
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Dominique

Amazing staff
Stayed 5 nights in Jan 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, no hot water or heat

They moved us to the Monteleion hotel because the HVAC was not working. The Monteleion is a beautiful hotel with a wonderful staff. Unfortunately the HVAC did not work there either, nor did the water heater so we could not take a shower. I did expect a discount for the stay but we did nit.
Stayed 1 night in Jan 2025

10/10 Excellent

Anissa

Stayed 3 nights in Jan 2025

8/10 Good

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was fabulous and made every attempt to be accommodating. Really our only complaint was the temperature of the room. They were entirely to hot and we were unable to open any windows. We did alert the front desk to this issue. They told us the heat and air are centralized so they were unable to turn the temp down in our room. They did offer a box fan, which helped. However, when you spend that much money for a room, you should be comfortable.
Stayed 3 nights in Jan 2025

8/10 Good

curtis Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing. Pool is not heated as the pump is broken.
Stayed 2 nights in Jan 2025

10/10 Excellent

Emily

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great French Quarter Location

Comfortable accommodation in great French Quarter location. Friendly and helpful staff.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel in the french quarter with a lot of character.
Stayed 1 night in Jan 2025

6/10 Okay

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
I was caught with in this historic snowstorm and needed to spend my 2 and night out by th
Stayed 2 nights in Jan 2025

2/10 Terrible

M.c.

I had gotten a room for New Year's Day, and the bombing happened. There was no way to even get to the hotel because all streets around it were closed and the FBI told people to stay away. The hotel would not issue me a refund. I love New Orleans and plan on going again, but not to this place.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveller

Disappointed

Didn't get to stay at the Bienville. They were having HVAC problems and moved all the reservations to the Montelone Hotel (which is a bit dated, room fixtures and amenitites wise). I was really looking forward to the room I reserved with a patio and shower-only at the Bienville House.
Stayed 2 nights in Jan 2025

10/10 Excellent

Cy M.

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was great at this property. Helpful, and friendly
Stayed 4 nights in Jan 2025

10/10 Excellent

evan christian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can you say - you’re in the French Quarter & the staff at the hotel was EXCEPTIONAL! Checkin was easy - room was great & shower absolutely top notch!
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cozy and the bar on the first floor was great! Comfy beds too
Stayed 4 nights in Jan 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bienville house moved us to the Monteleone hotel due to no power. The hotel was beautiful, the staff is great! The bartender Reggie was also amazing! Great drinks and very personable and sociable, even being busy. Gave good suggestions of places to visit.
Stayed 1 night in Jan 2025