Bienville House

3.5 star property

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Photo gallery for Bienville House

Suite (French Quarter) | Frette Italian sheets, premium bedding, down duvets, in-room safe
Front of property
Breakfast area
Front of property
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry

Explore the area

Map
320 Decatur St, New Orleans, LA, 70130
  • Canal Street
    ‪4 min walk‬
  • Bourbon Street
    ‪5 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

Deluxe Double Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Interior)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed (Salon)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Suite (French Quarter)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (SunDeck)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Balcony

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Bienville House

Historic hotel with fitness centre and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking and a business centre.
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the sightseeing around Bienville House. During your stay, you're just a quick walk from Canal Street. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute walk from Canal Street and 5 minutes on foot from Bourbon Street
  • Cats and dogs welcome for a fee
Bienville House offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. The business-friendly Bienville House also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This New Orleans hotel is smoke free.

Bienville House has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 10 AM to 10 PM

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Bienville House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 773 out of 1134 reviews
Rating 8 - Good. 229 out of 1134 reviews
Rating 6 - Okay. 83 out of 1134 reviews
Rating 4 - Poor. 27 out of 1134 reviews
Rating 2 - Terrible. 22 out of 1134 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roy, Hobbs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location with easy access to the river, the French Quarter and the Jackson Square area. Great dining options nearby, including the Ruby, Slipper for breakfast.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jennie eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Brenda

Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
Very nice and quiet. Housekeeping was very good and nice and friendly as front desk was also.
Stayed 7 nights in Dec 2024

10/10 Excellent

Sandra

Liked: Amenities, property conditions & facilities
First time visiting this hotel .. we had to extend our trip and change hotels .. wish we had been able to stay a few more days
Stayed 2 nights in Dec 2024

2/10 Terrible

Melvin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelled like mildew. Would not stay there if you have allergies
Stayed 3 nights in Jan 2025

10/10 Excellent

Brandi

Travelled with partner
So beautiful and loved our balcony room
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfully located near Kingfish and other fabulous restaurants.
Stayed 1 night in Jan 2025

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Mathew Duane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the front desk were fantastic, very helpful and friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

shengteng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like it!good place ! good price
Stayed 4 nights in Dec 2024

6/10 Okay

Patti

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Be sure to not get an interior room!
Stayed 1 night in Dec 2024

8/10 Good

Tracy, BROOKLIN

Stayed 1 night in Dec 2024

10/10 Excellent

Howard, Bellmore

Stayed 1 night in Aug 2024

6/10 Okay

April

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean and charming. Attention to details could be better. There were holes in the towels, paint chips on the floors. Front desk was a little snippy. We would return!
Stayed 2 nights in Dec 2024

8/10 Good

darrell

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, didnt like the that the room didnt have a window
Stayed 1 night in Dec 2024

6/10 Okay

Baron

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Dec 2024

6/10 Okay

BRIAN T, Streator

Stayed 3 nights in Dec 2024

6/10 Okay

BRIAN T, Streator

Travelled with family
Liked: Cleanliness, amenities
Decent stay and location, but the fire alarm went off twice in the middle of the night the first night, and once the second night. Obviously woke us all 3 times. No communication from the hotel as to whether it was a fire or false alarm. Front desk said “sorry” and that was it.

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room had no windows, kinda unusual.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Heather, Satellite Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel and room in the heart of the French Quarter. If I return to New Orleans I will definitely be staying there again. I highly recommend!
Stayed 1 night in Oct 2024

2/10 Terrible

Stacey

Disliked: Cleanliness, staff & service, property conditions & facilities
I was super excited to stay here, but when we arrived the corridors were dark and scary. One of the two rooms smelled musty and like mold. Some of this is expected in an older hotel, but this was more than that. Then, we agreed to pay a fee to check out early ( we stayed one night instead of 5) and they would not refund the remaining nights. Not a good experience.
Stayed 4 nights in Nov 2024

8/10 Good

Cordis, Lindenhurst

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying in this historic hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Clean, comfortable and relatively quiet for French Quarter.
Stayed 3 nights in Dec 2024