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Comfort Inn & Suites At Copeland Tower

2.5 star property

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Photo gallery for Comfort Inn & Suites At Copeland Tower

Exterior
Point of interest
Point of interest
Lobby sitting area
Standard Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included

Explore the area

Map
2601 Severn Avenue, Metairie, LA, 70002
  • Metairie Business District
    ‪1 min walk‬
  • Caesars Superdome
    ‪9 min drive‬
  • Bourbon Street
    ‪11 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Inn & Suites At Copeland Tower

Suburban hotel with free breakfast and fitness centre
A restaurant, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, conference space and concierge services.
Comfort Inn & Suites At Copeland Tower offers 151 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 47-inch LED televisions come with digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Comfort Inn & Suites At Copeland Tower. During your stay, you're just a quick walk from Metairie Business District. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at The Grotto Cafe
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 9 minutes by car from Caesars Superdome and 9 minutes from Smoothie King Center
There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 9000 square feet (836 square metres) and includes a conference centre. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Comfort Inn & Suites At Copeland Tower. The hotel can provide concierge services and wedding services. Free self parking is available.

This Metairie hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The Grotto Cafe – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant

Restaurants on site

  • The Grotto Cafe

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (9,000 square foot of space)

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Service fee: USD 1.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hotel Metairie
Comfort Inn Metairie

Comfort Inn & Suites At Copeland Tower Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1001 reviews
Rating 8 - Good. 250 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Megan

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The parking is horrible. The outlets didn’t work, and the hair dryer had one setting: slow and cold. The water ran sparingly; and initially ran red & rusty. Al Copeland must be turning over in his grave.
Stayed 1 night in Dec 2024

10/10 Excellent

Cheltzi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing staff
Stayed 1 night in Dec 2024

10/10 Excellent

Corey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location while visiting family. Amazing breakfast.
Stayed 2 nights in Nov 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable and very clean. The toilet was so low it was hard to get up and down. The outer door to the shower did not open. U had to step into the shower to turn it on. You them immediately got blasted with cold water until it warmed. Perhaps I should have asked if there was a handicap room. My mistake. Otherwise no complaints
Stayed 1 night in Dec 2024

6/10 Okay

Alexandria

Travelled with partner
Liked: Staff & service
Staff was very kind. It was noisy and unclean. The room and bathroom was average. Bed was comfortable.
Stayed 1 night in Dec 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

MELANIE

Stayed 1 night in Dec 2024

2/10 Terrible

Stanley, Paducah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are rundown and filthy. Would not recommend staying here. Would have been better off sleeping by the dumpster.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for the price.
Great place near shopping center. It is an old structure but it was clean and comfortable. The staff are friendly and helpful!! Also we enjoyed our breakfast!
Stayed 1 night in Nov 2024

6/10 Okay

Shahabadinreza

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
I didn’t like the breakfast. The choices were very limited, and it seemed as though they just added new items to the leftover ones instead of renewing or replacing them. Our view was horrible, as it faced a residential building overlooking our room, so we had to keep the curtains closed all the time.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
It was great. The rooms were clean , the breakfast was delicious and the staff was really friendly. Definitely coming back.
Stayed 3 nights in Dec 2024

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Rakyoung

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We stayed there for 5 nights and while we were staying they really did’t clean up your room. We had to ask them but still did not come and clean. They only cleaned up 2 times. Also bring your own shampoo and stuff because they only offer 1 tiny bottle which kid can barely use once or twice. It honestly was not a good stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

Dorthy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Jacqueline

Stayed 2 nights in Nov 2024

10/10 Excellent

Khadijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained, with a good morning breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rita

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well kept considering the age convenient to all the highways, secluded and comforting bed sleep decent, and no pest were detected
Stayed 2 nights in Nov 2024

10/10 Excellent

chastity

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and nice quiet stay
Stayed 1 night in Nov 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is hard to access from downtown New Orleans.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After two previous terrible experiences at hotels for our trip we landed here. Dawn checked us in and was so kind to us. She told us she would take care of us and got us a room on the top floor. The hotel was clean and pleasant. It wasn’t a 5-star luxury, but it was comfortable and clean. The continental breakfast offered variety with scrambled eggs, bacon, sausage, grits and all the other continental breakfast staples. This place was a sign of relief after the other hotels we left from earlier. The downside was you needed a car to get anywhere from here, which we didn’t have a problem with because we had a rental. This hotel felt safe and all staff were kind and friendly. I would stay here again hands down.
Stayed 4 nights in Oct 2024

10/10 Excellent

Thimy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024