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DoubleTree by Hilton Hotel New Orleans Airport

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel New Orleans Airport

Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Reception
Indoor pool
Serves lunch and dinner

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Free airport shuttle
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
2150 Veterans Memorial Blvd, Kenner, LA, 70062
  • Pontchartrain Center
    ‪4 min drive‬
  • Treasure Chest Casino
    ‪5 min drive‬
  • Clearview Mall
    ‪6 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪8 min drive‬

Room options

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, in-room safe, desk, laptop workspace

One King Bed, Non-Smoking, Accessible

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Refrigerator

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Refrigerator

  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Non-Smoking, Roll In Shower

Premium bedding, in-room safe, desk, laptop workspace

One King Bed, Non-Smoking, Roll In Shower

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Hilton New Orleans Airport

  • Hot tub
  • Free airport shuttle
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (1001)
The price is €208
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Hilton New Orleans Airport

About this property

DoubleTree by Hilton Hotel New Orleans Airport

Hotel in Kenner with 2 restaurants and free airport shuttle
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
DoubleTree by Hilton Hotel New Orleans Airport offers 245 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel New Orleans Airport. During your stay, you'll be close to Pontchartrain Center. Features include free WiFi in public areas and a free round-trip airport shuttle, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at River City Creole Grill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 5-minute drive from Mississippi River and 14 minutes from Caesars Superdome
  • Free airport shuttle service
DoubleTree by Hilton Hotel New Orleans Airport offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, a meeting room, and limo/town car service. Event space at this hotel measures 12002 square feet (1115 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton Hotel New Orleans Airport. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

This 4-star Kenner hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
River City Creole Grill – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available.
On The Rocks – This bar specialises in American cuisine and serves lunch, dinner and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Limo/town car service
  • Parking on site (USD 14 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 19.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • On The Rocks
  • River City Creole Grill

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,002 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19.95 per person
  • Self-parking fee: USD 14 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Airport New Orleans
DoubleTree Hilton Hotel New Orleans Airport
DoubleTree Hilton New Orleans Airport
DoubleTree New Orleans Airport
Hilton Hotel Airport New Orleans
Hilton New Orleans Airport
Hilton New Orleans DoubleTree
Hilton Orleans
Hotel Airport New Orleans
New Orleans DoubleTree Hotel
DoubleTree Hilton Hotel New Orleans Airport Kenner
DoubleTree Hilton New Orleans Airport Kenner
Doubletree New Orleans Airport Hotel Kenner
Doubletree By Hilton Orleans
DoubleTree by Hilton Hotel New Orleans Airport Hotel
DoubleTree by Hilton Hotel New Orleans Airport Kenner
DoubleTree by Hilton Hotel New Orleans Airport Hotel Kenner

DoubleTree by Hilton Hotel New Orleans Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 423 out of 1000 reviews
Rating 8 - Good. 272 out of 1000 reviews
Rating 6 - Okay. 144 out of 1000 reviews
Rating 4 - Poor. 80 out of 1000 reviews
Rating 2 - Terrible. 81 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roberta

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Todd

Tons of traffic
Stayed 1 night in Dec 2024

6/10 Okay

jason

Disliked: Amenities, property conditions & facilities
Would not stay again
Stayed 2 nights in Nov 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Albert

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Ericka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great!!…. And those double tree cookies were delicious!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Julie

I reserved a room 3 weeks in advance and prepaid with a non-Refundable rate. They sent me two reminder emails confirming my arrival within the 2 days before my reservation to arrive. I arrived at midnight after a long day of travel on my scheduled date of arrival, and they told me that they had moved me to a different hotel. No good reason, no refund and they even pointed out the wrong hotel, directing me right across the street and pointing out the only hotel in that direction, which was not the actual hotel. After arriving at the 3rd and final hotel, a far lesser level with mold growing in the shower, I was still charged the higher rates for the Double tree while staying at a hotel that charges 2/3 the cost for a room
Stayed 1 night in Nov 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like
Stayed 2 nights in Nov 2024

6/10 Okay

Lynn, Kaukauna

Disliked: Cleanliness, property conditions & facilities
The bathroom had a non-working door, the vanity was small, the faucet sprayed water all over the place, there absolutely no hooks for hanging a bath towel or hand towel. The staff were nice however, the hotel restaurant was severely understaffed. I witnessed multiple people upset with the wait. The wait was well over an hour to get a burger. With that said, the shuttle bus driver was super nice and did a great job!
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 3 nights in Nov 2024

8/10 Good

Reina

Business traveller
Liked: Staff & service
Disliked: Amenities
Staff excellent hotel very old and outdated had to stay in emergency flight was cancelled
Stayed 1 night in Nov 2024

8/10 Good

margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very nice staff Shannon and Suzie Rchard and Luis
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttles evwry 30 minutes included with rooms
Stayed 1 night in Oct 2024

8/10 Good

Bernadette

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Marla

Stayed 1 night in Oct 2024

10/10 Excellent

Jose, Lafayette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to the airport
Stayed 1 night in Oct 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Beds needs updating
Stayed 1 night in Sep 2024

10/10 Excellent

Channelle

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient.
Stayed 1 night in Jul 2024

10/10 Excellent

Channelle

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience and service
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Horrible
Stay was horrible,this a five star hotel that should have backup generators
Stayed 1 night in Sep 2024