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DoubleTree by Hilton New Orleans

4.0 star property

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Photo gallery for DoubleTree by Hilton New Orleans

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
View from room
Exterior
Penthouse, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
300 Canal St, New Orleans, LA, 70130
  • Canal Street
    ‪1 min walk‬
  • Caesars New Orleans Casino
    ‪3 min walk‬
  • Bourbon Street
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

View all photos for Junior, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior, 1 King Bed

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub

View from room

Junior Suite, 1 King Bed, Accessible, Bathtub

  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in shower)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible (Roll-in Shower)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Penthouse, 2 Bedrooms

  • 125 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible (Hearing)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, Accessible

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Pool View (Oversized)

Junior Suite, 1 King Bed, Pool View (Oversized) | City view

Junior Suite, 1 King Bed, Pool View (Oversized)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Single Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Single Room, 1 King Bed

  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Deluxe Room

View from room

King, Deluxe Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Wyndham New Orleans - French Quarter

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (3833)
The price is €209
for 1 room
includes taxes & fees
2 May - 3 May
Wyndham New Orleans - French Quarter

About this property

DoubleTree by Hilton New Orleans

Hotel with 2 restaurants, steps from Canal Street
2 restaurants, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
DoubleTree by Hilton New Orleans offers 367 accommodations with laptop-compatible safes and a safe. 45-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton New Orleans. During your stay, you're just a quick walk from Canal Street. Free WiFi in public areas, 2 restaurants and a 24-hour gym are available.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Canal Street and Caesars New Orleans Casino
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 11 square feet (1 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly DoubleTree by Hilton New Orleans. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
DoubleTree by Hilton New Orleans has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, uncovered valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 22 for adults and USD 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 22.0 for adults and from USD 15.0 for children
  • Fee for in-room wireless Internet: USD 11.95 per day (rates may vary)
  • Valet parking fee: USD 55.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel New Orleans
DoubleTree Hilton New Orleans
DoubleTree New Orleans
Hilton DoubleTree New Orleans
Hilton New Orleans DoubleTree
New Orleans DoubleTree
New Orleans DoubleTree Hilton
New Orleans Hilton DoubleTree
Doubletree Hotel New Orleans
DoubleTree Hilton New Orleans Hotel
Doubletree By Hilton Orleans
DoubleTree by Hilton New Orleans Hotel
DoubleTree by Hilton New Orleans New Orleans
DoubleTree by Hilton New Orleans Hotel New Orleans

DoubleTree by Hilton New Orleans Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 508 out of 1004 reviews
Rating 8 - Good. 224 out of 1004 reviews
Rating 6 - Okay. 134 out of 1004 reviews
Rating 4 - Poor. 74 out of 1004 reviews
Rating 2 - Terrible. 64 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 2 nights in Jan 2025

10/10 Excellent

Windy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2024

10/10 Excellent

linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. It was clean and updated. The staff was very friendly and accommodating with late check out and early arrival!
Stayed 1 night in Jan 2025

2/10 Terrible

Robyn

Travelled with family
Disliked: Cleanliness, staff & service
We checked in to our room and noticed a weird smell. Musty? I had to use the bathroom and when you opened the bathroom door, it smelled like a chlorine pool. I picked up the top lid to the toilet and there was dry urine all over the seat. Not just a little drop. ALL over the seat. I went downstairs and the woman that checked us in seemed unbothered and dismissive. We got a different room on a lower floor, but it makes me afraid to sleep here
Stayed 1 night in Jan 2025

8/10 Good

Andrea, Youngsville

Liked: Cleanliness, staff & service, property conditions & facilities
Close enough to walk to most popular places
Stayed 2 nights in Dec 2024

6/10 Okay

ebony

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Karen

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Staff wasn’t available when we went to check in, didn’t give us any information about the area, after we checked out, we were charged for water that we did not take out of the room
Stayed 2 nights in Jan 2025

10/10 Excellent

Wanda Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice shuttle service to and from airport. Warm cookies a nice welcoming touch
Stayed 1 night in Dec 2024

10/10 Excellent

Wanda Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable around the French quarter.
Stayed 1 night in Jan 2025

2/10 Terrible

Louie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is rude, room AC was not working. Every night was hot. Notified front desk and it was ignored until i sent a text. Parking is valet only, beware… $60 a night and im a Diamond Hilton Member
Stayed 4 nights in Dec 2024

8/10 Good

Christos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located
Stayed 4 nights in Jan 2025

10/10 Excellent

Isidro

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Staff & service

Was ok but should be better for the price

Check in was lacking. They were polite but, they said our room wasnt ready yet and they would call me. I sat there for 1 hour then asked. They apologized and said it was ready. Ugh. Then next morning they were trying to come in our room 2 hours before checkout and we had not checked out. Bathroom had a ton of rust in shower.
Stayed 1 night in Jan 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort

Great location but not sound proof

Hotel is in a great location for getting around New Orleans, everywhere is walkable and it’s a lively place. Downside is the hotel isn’t very sound proof, you could hear all coming and going in our room and as you would expect in Mew Orleans people are moving around at every hour! The décor in our room was a little worn out with damp patches in the ceiling but the housekeeping was excellent, couldn’t fault them.
Stayed 6 nights in Dec 2024

10/10 Excellent

Marisol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean. Friendly staff. Went for the Raiders vs Saints game. Elevators were slow game day because it was so busy but outside of that, we’d definitely stay again.
Stayed 3 nights in Dec 2024

6/10 Okay

michael

Travelled with family
Disliked: Staff & service, property conditions & facilities
Check in was unfriendly. Building is really old and some elevators were not working
Stayed 2 nights in Jan 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must Stay

Stayed 3 nights in Dec 2024

8/10 Good

ROBERTO

Stayed 3 nights in Dec 2024

6/10 Okay

shuangyi

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location. Staff doesn’t seem enthusiastic in helping customers. Made three requests for towels. Never got them
Stayed 3 nights in Dec 2024

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the location and the amenities of the venue were good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and breakfast at the hotel was excellent
Stayed 1 night in Jan 2025

6/10 Okay

Christophori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every night the walls sounded like a laundry machine was running.
Stayed 4 nights in Dec 2024

10/10 Excellent

edgar

Stayed 4 nights in Dec 2024

4/10 Poor

Jun

Travelled with family
Disliked: Staff & service
poor customer service, small room
Stayed 3 nights in Dec 2024

2/10 Terrible

pagliacci, Harkers Island

Stayed 5 nights in Dec 2024