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Extended Stay America Suites New Orleans Metairie

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites New Orleans Metairie

Lobby
Exterior
Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi
Property amenity
Desk, iron/ironing board, free WiFi

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
3300 S I 10 Service Rd W, Metairie, LA, 70001
  • Metairie Business District
    1 min walk
  • Lakeside Shopping Center
    3 min drive
  • Clearview Mall
    6 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    14 min drive

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Metairie (New Orleans), LA

Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very good, (1271)
The price is €135
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Country Inn & Suites by Radisson, Metairie (New Orleans), LA

About this property

Extended Stay America Suites New Orleans Metairie

Hotel in Metairie with free breakfast and 24-hour front desk
Laundry facilities, a 24-hour front desk and a front desk safe are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites New Orleans Metairie offers 102 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

During your stay at Extended Stay America Suites New Orleans Metairie, you're just a quick walk from Metairie Business District. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • 9 minutes by car from Caesars Superdome and 10 minutes from Canal Street
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites New Orleans Metairie also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

This Metairie hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Metairie
Extended Stay America New Orleans Metairie Aparthotel
Extended Stay America New Orleans Aparthotel Metairie
Extended Stay America New Orleans Metairie
Extended Stay America New Orleans Aparthotel
Extended Stay America New Orleans Metairie Hotel
Extend Stay America Orleans M
Extended Stay America New Orleans Metairie
Extended Stay America Suites New Orleans Metairie Hotel
Extended Stay America Suites New Orleans Metairie Metairie
Extended Stay America Suites New Orleans Metairie Hotel Metairie

Extended Stay America Suites New Orleans Metairie Reviews

Reviews

6.2
Rating 10 - Excellent. 183 out of 870 reviews" "
Rating 8 - Good. 207 out of 870 reviews" "
Rating 6 - Okay. 158 out of 870 reviews" "
Rating 4 - Poor. 133 out of 870 reviews" "
Rating 2 - Terrible. 189 out of 870 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kylene

Stayed 1 night in Aug 2024

10/10 Excellent

Kylene

Stayed 1 night in Aug 2024

10/10 Excellent

Kylene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Keith, clinton

Disliked: Staff & service, property conditions & facilities
Ridiculous
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not comfortable
The room smelled
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Lameka

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
None working air conditioning unit and bad smell in every room
Stayed 1 night in Jul 2024

8/10 Good

Benjamin, Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Parking lot was under construction, limited parking
Stayed 1 night in Jul 2024

2/10 Terrible

chastity

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room we were assigned had a toilet that did not work. The second room had red stains in the walls that looked unsanitary. When we arrived that night after a day out, there were no parking spots and the person at the front desk told me there was nothing she could do about
Stayed 2 nights in Jul 2024

2/10 Terrible

Abdul Rahman

Disliked: Staff & service, property conditions & facilities
I see the property has charged me 100$ but they ask it just as a deposit, can your team assist me with getting my 100$ back It makes no sense to book via Expedia and also pay money at upfront
Stayed 1 night in Jul 2024

6/10 Okay

Robert

Stayed 1 night in Jul 2024

2/10 Terrible

Melanie

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Jordan

Disliked: Property conditions & facilities
Horrible roaches bugs spiders smell like dogs etc
Stayed 1 night in Jul 2024

8/10 Good

Amanda

Stayed 1 night in Jul 2024

10/10 Excellent

Douglas, Brooklyn Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelled like cigarette smoke.
Stayed 1 night in Jun 2024

6/10 Okay

Gerald

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs work
It was an ok stay. Room needs some touching up. Paint on the wall behind the bed and the ironing board bracket was broken.
Stayed 1 night in May 2024

6/10 Okay

Diana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Rosalynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Mechelle's review
Great customer service. The hotel was clean and in order. The only problem I had was comfort, while trying to sleep. The pillows were to soft for me,due to a neck injury. All three put together didn't help. But overall I give an A-
Stayed 3 nights in May 2024

2/10 Terrible

Shannon

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. Filthy facility, worn out. Homeless people in the foyer at midnight. No breakfast (her truck still had not delivered by 8:45 a.m.) When we arrived to get the key (already checked in) they insisted upon a $100 deposit for one night's stay in a $80 room, not listed on the site. I gave it to them and the next morning, since the hotel was in such bad shape, I asked for her to check the room upon departure. She said she had already refunded the deposit. She did not.
Stayed 1 night in May 2024

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

LATESHIA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Charlene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place smells and old.
Stayed 1 night in May 2024

2/10 Terrible

Stacie

Disliked: Property conditions & facilities, room comfort
Once checked in, entered the room which was fine, unable to turn tv on. Went down to lobby to ask regarding how to turn on etc. was advised to wait 4 hours for the maintenance tech to be there, for a tv???? Then asked to switch room, was told unable to do so. Darkeisha, front desk associate was patient as she was not trained thoroughly to be left at the front desk overnight. She had to call her manager and customer service several times to issue a refund since I chose not to stay in the hotel since the amenities that were offered was broken and they had no other solution to help. The entire refund process was a disaster!! It shouldn’t be that hard. Will NEVER book here again or recommend to anyone!!
Stayed 1 night in May 2024

4/10 Poor

Christopher J.

Disliked: Cleanliness, staff & service, property conditions & facilities
No lounge area, place was filthy
Stayed 1 night in Apr 2024