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Hilton Garden Inn New Orleans Convention Center

3.5 star property

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Photo gallery for Hilton Garden Inn New Orleans Convention Center

Courtyard
Outdoor pool
Exterior
Lobby
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Bar
  • Gym

Explore the area

Map
1001 S Peters St, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪3 min walk‬
  • National World War II Museum
    ‪7 min walk‬
  • Port of New Orleans
    ‪14 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Queen Beds, Accessible

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

Premium bedding, Select Comfort beds, in-room safe, desk

Room, Accessible

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, Select Comfort beds, in-room safe, desk

Room, Accessible

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed, Accessible

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible

Suite, Accessible | Premium bedding, Select Comfort beds, in-room safe, desk

Suite, Accessible

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite One King and One Sofa Bed

One Bedroom Suite One King and One Sofa Bed | Premium bedding, Select Comfort beds, in-room safe, desk

One Bedroom Suite One King and One Sofa Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed

Premium bedding, Select Comfort beds, in-room safe, desk

One King Bed

  • 36.4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds

Premium bedding, Select Comfort beds, in-room safe, desk

Two Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds, Accessible

Premium bedding, Select Comfort beds, in-room safe, desk

Two Queen Beds, Accessible

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Queen Beds, Accessible

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Suite, king bed, sofa bed, kitchen, whirlpool tub | Hypo-allergenic bedding, in-room safe, blackout curtains

Hampton Inn & Suites New Orleans Convention Center

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1409)
The price is €157
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Hampton Inn & Suites New Orleans Convention Center

About this property

Hilton Garden Inn New Orleans Convention Center

Hotel with a fitness centre, a quick walk to Ernest N. Morial Convention Center
This hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site.
Hilton Garden Inn New Orleans Convention Center offers 286 accommodations with laptop-compatible safes and a safe. Select Comfort beds feature premium bedding. LCD televisions are featured in guestrooms. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn New Orleans Convention Center. During your stay, you're just a quick walk from National World War II Museum. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Ernest N. Morial Convention Center and 7 minutes on foot from National World War II Museum
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Garden Inn New Orleans Convention Center offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn New Orleans Convention Center. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star New Orleans hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Garden Grille & Bar – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered valet parking on site (USD 47 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel New Orleans Convention Center
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Hilton Convention Center

Hilton Garden Inn New Orleans Convention Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 866 out of 1565 reviews
Rating 8 - Good. 377 out of 1565 reviews
Rating 6 - Okay. 153 out of 1565 reviews
Rating 4 - Poor. 78 out of 1565 reviews
Rating 2 - Terrible. 91 out of 1565 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Blake

Liked: Cleanliness, amenities, property conditions & facilities
Good location for cruise.
Stayed 3 nights in Nov 2024

6/10 Okay

Yolanda

Travelled with family
Liked: Staff & service, amenities
The room carpet was very dirty it should be shampooed at least every six months. Also the next room and front room people were very noisy, yelling and screaming you could hear all the noise, unable to rest.
Stayed 2 nights in Dec 2024

6/10 Okay

Kimberly

Travelled with family and small children
Liked: Staff & service
The front desk staff were wonderful and very engaging and helpful. The property should consider redesigning the front desk area for staff to make them more comfortable as well. The rooms need some TLC. For example the doors on the cabinets were loose on their hinges. One of the light bulbs was out on the bedside light. The HVAC needs to be addressed . It was chilly in the city so we turned on the heat in our room and it never got warm. We requested maintenance two times for this issue and no one ever showed up. Some basic upkeep will help keep the property looking good. If the quality of the room furniture and finishes matched the lobby, it could really be a a comfortable place. The restaurant could use some improvement as well. We only had breakfast in the restaurant and it was not free...or awesome. The buffet was not hot. Choices were minimal. I've honestly had better options at cheaper hotels with free breakfast. This is an area where they could really shine if there were more thought put into their offerings. Overall, the hotel staff were friendly and engaging. But there needs to be a reassessment and overhaul of the properties rooms and amenities.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mg

Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Miraquita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hotel, wonderful room except it was located behind the elevators. For example: you get off the elevator, take a right then right again and the room is the first room on the right located behind the elevator. You can hear when the elevators are in use/going up and down. I’d never experience that in all my 50 years I’ve traveled and stayed in hotels. The room was clean and nice.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would love to see updated bathrooms but overall stay was nice
Stayed 4 nights in Nov 2024

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the service from all of the Great team members here.
Stayed 3 nights in Nov 2024

2/10 Terrible

Martha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe after 11pm, property doors are locked, key card doesn’t work to allow entry must get attention of front desk to let you n, no check for keys, don’t see the safety in lock doors since no check. No key needed to use elevator. No security. Noisy, street vendors surrounded property, cars lined streets with loud music and people lining streets surrounding property, unsafe and loud. Dirty bathroom, shower had mold/mildew, reported nothing done. Room entry light had no light fixture, just lightbulbs exposed.
Stayed 2 nights in Nov 2024

4/10 Poor

SHAN

Travelled with group
Disliked: Staff & service
Staffs who were working at reception desk were very rude, no patients, and careless. This is my worse hotel experience so far.
Stayed 2 nights in Nov 2024

10/10 Excellent

Fodelafaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got there and the hotel didn't have my 1st payment so I had to gove another $251 which it made money short for my weekend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

James

Liked: Staff & service, property conditions & facilities, room comfort
Comfy spot. Love the staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alonzo, Pensacola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and support when I checked in. I was given a guest bad with water and snacks. I liked the hotel and recommend to family and friends.
Stayed 2 nights in Nov 2024

8/10 Good

Freddie

Travelled with group
Stayed 3 nights in Nov 2024

8/10 Good

Mohamed

Stayed 1 night in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
I will come back again
Stayed 3 nights in Nov 2024

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business/Convention Ctr
Stayed for business. Very convenient to Convention Center and walking distance to most wants/needs. Hotel staff was very friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Danathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Peaceful
Stayed 1 night in Nov 2024

6/10 Okay

Brenda

Easy walk to cruise terminal. Rooms were a little “tired” but everything was clean and staff was great
Stayed 1 night in Nov 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
It was extremely convenient to the convention center.
Stayed 2 nights in Nov 2024

8/10 Good

Kevin

Stayed 2 nights in Nov 2024

10/10 Excellent

donna, Burbank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful plenty of places to eat that were walkable!
Stayed 1 night in Nov 2024

10/10 Excellent

Madeline

Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024