I didn't catch his name, but the gentleman working security/porter (I believe?) on my check in day of Wednesday, 11/6 was so kind and did a great job of giving us a little tour of the hotel and cafe. I also didn't catch the name of the person who checked me in (they had a rougarou sticker on their water bottle) was also really welcoming and seemed happy to be there. Great location, super walkable. Area was quiet at night. The walls of the hotel are thin, and I was woken up one night around 2am by a bunch of drunk women being loud and slamming their door. But the hotel, like all the buildings, is old, and it IS New Orleans! :) I didn't complain because there was no need. I would stay again. Thank you!