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Hotel Theo New Orleans, Tapestry Collection by Hilton

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Hotel Theo New Orleans, Tapestry Collection by Hilton

Lobby
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Lobby
View from room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
535 Gravier St, New Orleans, LA, 70130
  • Canal Street
    3 min walk
  • Bourbon Street
    6 min walk
  • Caesars New Orleans Casino
    7 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    29 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, Accessible (Mobility, 3x3 Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility, 3x3 Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Presidential Room, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza New Orleans French Qtr - Astor

Pool
Free WiFi
Restaurant
Air conditioning
3.7 out of 5, Good, (3703)
The price is €377
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Crowne Plaza New Orleans French Qtr - Astor

About this property

Hotel Theo New Orleans, Tapestry Collection by Hilton

Hotel with a 24-hour front desk, a quick walk to Caesars New Orleans Casino
Valet parking, a meeting room and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a library, express check-out and a communal living room.
Hotel Theo New Orleans, Tapestry Collection by Hilton offers 101 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of Hotel Theo New Orleans, Tapestry Collection by Hilton's great location. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas, plus breakfast (surcharge) and meeting rooms.
  • Free WiFi
  • Breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include meeting rooms, a lift and library
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Caesars New Orleans Casino and Saint Louis Cathedral
  • Cats and dogs welcome for a fee
As a guest of Hotel Theo New Orleans, Tapestry Collection by Hilton, you'll find a library, express check-out, and a communal living room. WiFi is free in public spaces. For a fee, parking is available. You'll have access to the health club at a partner property. A complete renovation of Hotel Theo New Orleans, Tapestry Collection by Hilton was completed in November 2019.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 60 per night)

Food and drink

  • Daily breakfast available for a fee

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1897
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 60 per night
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crescent Royal Hotel
Hotel Royal Crescent
Omni Crescent Hotel
Omni Royal Crescent
Omni Royal Crescent Hotel
Omni Royal Crescent Hotel New Orleans
Omni Royal Crescent New Orleans
The Omni Royal Crescent Hotel New Orleans
Royal Crescent Hotel New Orleans
Royal Crescent New Orleans
Royal Crescent
Magnolia New Orleans
Hotel Theo New Orleans, Tapestry Collection by Hilton Hotel

Hotel Theo New Orleans, Tapestry Collection by Hilton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 332 out of 725 reviews" "
Rating 8 - Good. 184 out of 725 reviews" "
Rating 6 - Okay. 111 out of 725 reviews" "
Rating 4 - Poor. 61 out of 725 reviews" "
Rating 2 - Terrible. 37 out of 725 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Marco

Stayed 1 night in Aug 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice place to stay.
Amazing stay, only thing lacking would be the “continental breakfast”. Pre-packaged cereals, oatmeal, a handful of pastries, granola bars and yogurt. Coffee, milk, water, orange juice and hot tea to drink. Apparently, the whole city is under construction for the Super Bowl next year. The entrance was being re-done, never had a problem getting in, the workers just stopped what they were doing and opened the door for us. Everyone was extremely friendly. Will definitely be back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Bedroom lights (night stand & desk light) not working.
Stayed 1 night in Aug 2024

6/10 Okay

Emma

Travelled with group
Liked: Cleanliness, staff & service
Very central hotel, bit of wear and tear in the bathroom and one lift was out during the entirety of our stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Vernell J, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Personable and friendly staff. Would like them to upgrade their breakfast me. Overall we enjoyed the stay
Stayed 3 nights in Jul 2024

8/10 Good

Shaunice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Reece

Stayed 3 nights in Aug 2024

10/10 Excellent

Jeffery

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the boutique's element Of the property inside.
Stayed 2 nights in Aug 2024

2/10 Terrible

Lucy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The Hotel seemed nice upon arrival. Valet parking was available. Fast svc by staff who assisted when having issues trying to get back Into our room. It took almost an hour having to go from reception to the 3rd floor room about 6x. The front desk staff made several attempts to get us back in and offered to switch rooms but we had all our belongings still in the room. He had to make several calls and rescanned key card numerous times before having to retrieve the master key. The tub was clogged, Housekeeping kept knocking on the door from 7am till we checked out. There was no Do No Disturb sign to place on door. Hence We did not get to rest after an exhausting day. The front desk staff waived the parking fee for our troubles which was appreciated.
Stayed 1 night in Aug 2024

10/10 Excellent

Jimmy

Stayed 2 nights in Jul 2024

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Overall an ok experience. Breakfast was very disappointing…poor choice of pastries and food, low quality.
Stayed 3 nights in Aug 2024

10/10 Excellent

Daisy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and only way in after hours was with your key card, only complaint is that I never received back my $100 deposit they ask at check in.
Stayed 1 night in Jul 2024

8/10 Good

Dmitry

Stayed 2 nights in Jul 2024

6/10 Okay

Naima

Soso
No hot water one day. The Front desk people kept leaving and putting a sign up, when they were there they were wonderful, but the room was just not in great condition, I needed hangers and I didn’t bother asking but there are just always hangers around in other rooms. The downstairs is cute but I didn’t love my room and prob wouldn’t stay again. It was very central though!
Stayed 1 night in Jul 2024

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Ashley, Norwalk

Travelled with partner
Disliked: Amenities
PROS - Great location, walkable to the French Quarter and Canal shops. Beautiful lobby. Extremely comfortable bed and pillows - better than a local 5 star hotel. Shower water pressure was excellent. Kerry at the front desk was extremely helpful and kind. CONS - One elevator was out of service and the one working elevator was having technical troubles. The hallway leading to the rooms had a strong odor, and our room had a strong old smoke odor. Our toilet was leaking so we left towels on the floor for the few days we were there and when we requested our room to be serviced and more towels, no one ever came. While the hotel was fine for our three night trip, we would not stay here again.
Stayed 3 nights in Jul 2024

2/10 Terrible

Amir

Disliked: Cleanliness, staff & service, property conditions & facilities
A man threw up outside of our door and banged loudly constantly trying to gain entry . He was very very inebriated
Stayed 4 nights in Jul 2024

8/10 Good

gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Like the place a lot.But,air conditioning didn’t work well at all!
Stayed 1 night in Jul 2024

10/10 Excellent

Kineta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience, we try to stay somewhere different whenever we visit New Orleans. The staff were super friendly and helpful. The hotel rooms in my opinion give a bedroom type vibe. It did not have a microwave or refrigerator but it was nice though. I would recommend staying for the experience. It is 8 minutes walk to Bourbon St.
Stayed 1 night in Jul 2024

10/10 Excellent

Cody

Stayed 1 night in Jul 2024

8/10 Good

Ashley, Tampa

Travelled with group
Liked: Cleanliness, staff & service, amenities
Although the staff was nice and accommodating, the rooms felt more like a hostel than a hotel. I’m sure you could get away with filming an episode of ghost hunters.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dwayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Extremely easy to navigate
Stayed 2 nights in Jun 2024

4/10 Poor

jacqueline

Travelled with family
Disliked: Cleanliness
This is an older hotel and ok no minifridge and only one working elevator but first room drain in bathtub not working and dirt in bed when turn down sheets. Changed rooms. Hair in bed when turned down sheets and crumbs on chair near desk. If that bothers you beware
Stayed 2 nights in Jul 2024

6/10 Okay

Margarita

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Sub par
The hotel is listed as 4 stars but it's barely a 3 star. Stayed two nights with no service on day two. We had to ask for coffee pods to be brought up. Only one elevator working. The room was small, no fridge and "modern" looking decor that didn't have much table space almost like ikea. Also very noisy. The toilet was loud and not working properly. Who rated this?
Stayed 2 nights in Jul 2024

6/10 Okay

SO RA

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
방에서 곰팡이 냄새가 많이 납니다. 조식 포함이지만 기대하지 마세요. 그리고 주차가 안되어 발렛으로만 가능한데 하루에 50.20 달러 입니다. 장점이라면 주변 관광지로의 접근성은 매우 좋습니다.
Stayed 2 nights in Jul 2024