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The Royal Sonesta New Orleans

4.5 star property

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Photo gallery for The Royal Sonesta New Orleans

Street view
Courtyard
Lobby
2 bars/lounges, poolside bar
Outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Housekeeping
  • Gym
  • Parking available

Explore the area

Map
300 Bourbon St, New Orleans, LA, 70130
  • Bourbon Street
    ‪1 min walk‬
  • Ernest N. Morial Convention Center
    ‪20 min walk‬
  • Caesars Superdome
    ‪4 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Double Beds, Bathtub (Patio)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Bathtub (Patio)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Queen Beds, Bathtub

Hypo-allergenic bedding, pillow-top beds, in-room safe

Junior Suite, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Hearing Accessible, Balcony (Interior, Furnished)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Hearing Accessible, Balcony (Interior, Furnished)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (RClub)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed (RClub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Corner (Executive Level)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Balcony, Corner (Executive Level)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pool Patio Split Level)

Room amenity

Suite, 1 King Bed (Pool Patio Split Level)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Back Patio Split Level)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 King Bed (Back Patio Split Level)

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Bathtub (Patio)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Mobility Accessible, Bathtub (Patio)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony ( Side Street, Furnished)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony ( Side Street, Furnished)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Double Beds, Roll-in Shower (Mobility)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Executive Room, 2 Double Beds, Roll-in Shower (Mobility)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Double Beds (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Balcony (Side Street, Furnished)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Balcony (Side Street, Furnished)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms (Interior)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms (Interior)

  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Semi-Private Balcony (Interior)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Semi-Private Balcony (Interior)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Mobility, Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed (Mobility, Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Furnished Balcony (Bourbon Balcony)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Furnished Balcony (Bourbon Balcony)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility, Interior Furnished Balcony)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility, Interior Furnished Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Furnished Balcony (Side Street Balcony)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Furnished Balcony (Side Street Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Interior Furnished Balcony)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing, Interior Furnished Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Interior)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Balcony (Interior)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Furnished Balcony (Interior)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Furnished Balcony (Interior)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing, Interior Furnished Balcony)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing, Interior Furnished Balcony)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Executive Level)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds (Executive Level)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Executive Level)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed (Executive Level)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Executive Level, Hearing)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Executive Level, Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Executive Level, Mobility)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Executive Level, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony (Bourbon Furnished)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Balcony (Bourbon Furnished)

  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Balcony (Bourbon Furnished)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Balcony (Bourbon Furnished)

  • City view
  • Sleeps 3
  • 1 Double Sofa Bed

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Front of property

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  • Free WiFi
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The price is €204
for 1 room
includes taxes & fees
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About this property

The Royal Sonesta New Orleans

Luxury hotel with 2 restaurants and bars/lounges
2 restaurants, an outdoor pool and a nightclub are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar.
The Royal Sonesta New Orleans offers 483 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Royal Sonesta New Orleans's great location. During your stay, you're just a quick walk from Bourbon Street. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, luggage storage and limo or town car service
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the quiet guestrooms and the restaurant
  • Steps from Bourbon Street and 9 minutes on foot from Jackson Square
  • Cats and dogs welcome for a fee (restrictions apply)
The Royal Sonesta New Orleans offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A nightclub, a terrace, and multilingual staff are also featured at the luxury The Royal Sonesta New Orleans. For a fee, parking is available.

This 4.5-star New Orleans hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.
Desire Oyster Bar – This bar serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Restaurant R’evolution – This restaurant specialises in Cajun/Creole cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Le Booze – This bar only serves light fare. Happy hour is offered. Open selected days.
PJ's Coffee Cafe – On-site coffee shop. Open daily.
The Jazz Playhouse – On-site bistro. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (USD 55 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 16 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Desire Oyster Bar
  • Le Booze
  • PJ's Coffee Cafe
  • Restaurant R’evolution
  • The Jazz Playhouse

Things to do

  • 24-hour gym
  • Nightclub
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Magnifying mirror
  • No lift
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 46.48 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee (between 28 February and 04 March): USD 35 per accommodation, per night
  • Resort fee: USD 29.05 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room coffee
  • Partner property access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 16 to 20 per person
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 46.48 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 11:00 AM to 7:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Royal Sonesta
Royal Sonesta Hotel
Royal Sonesta Hotel New Orleans
Royal Sonesta New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta Hotel New Orleans
Sonesta New Orleans
Royal Sonesta New Orleans Hotel
Royal Sonesta New Orleans
The Royal Sonesta New Orleans Hotel
The Royal Sonesta New Orleans New Orleans
The Royal Sonesta New Orleans Hotel New Orleans

The Royal Sonesta New Orleans Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1599 out of 2609 reviews
Rating 8 - Good. 529 out of 2609 reviews
Rating 6 - Okay. 252 out of 2609 reviews
Rating 4 - Poor. 114 out of 2609 reviews
Rating 2 - Terrible. 115 out of 2609 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
A wonderful comfortable stay in the middle of all the action!
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Housekeeping delay
Only issue was getting extra supplies from housekeeping. It took a day before we got any help
Stayed 2 nights in Nov 2024

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

RYAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All of the staff was super friendly. Door man, front desk and valets were highlights of the stay. Had the Bourbon balcony and although I didn’t stay out super late the outside noise didn’t make it impossible to fall asleep. Parking is easy to find, just put the hotel address in google maps and stay on Conti until you pass the hotel then look to your right. Christmas decorations were amazing, lots of photo opportunities. Everyone greeted my dog and there’s some natural green space for dogs about a 10 minute walk away.
Stayed 4 nights in Dec 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time!
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with Sonesta
Happy with our stay. Central location. Comfy beds. Friendly staff. Good restaurants and bar.
Stayed 3 nights in Dec 2024

10/10 Excellent

AMY

Liked: Cleanliness, amenities, property conditions & facilities
The staff was really friendly and helpful!
Stayed 2 nights in Nov 2024

6/10 Okay

Maarten

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Right on bourbon street, which makes it loud in the evening. Shower doesn’t get hot and there are very strange noises from the ducting. Loud enough to wake a light sleeper. Lobby is nice. Location is convenient. But wouldn’t stay again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Cindy M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location! Customer service!
Wonderful costumer service! All employees were so friendly! Alberto at Desire Oyster bar was the best! Housekeeping service the room even though we left our room rather late each day. Doormen were delight! Only negative was all the construction on Bourbon street but that was of no fault of the hotel.
Stayed 3 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Out Dated for the price.
Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Yaeiahia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it real bad
Stayed 2 nights in Nov 2024

10/10 Excellent

Tzvetelina

Liked: Cleanliness, staff & service, property conditions & facilities
very happy with the hotel and we really love the food at the restaurant. Amazing!
Stayed 2 nights in Nov 2024

10/10 Excellent

larry jack viloria

Liked: Cleanliness, staff & service, property conditions & facilities
1st timers must stay here! Get a balcony bourbon st room!💯
Stayed 2 nights in Nov 2024

8/10 Good

Shilpa

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Kasey

Stayed 2 nights in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Asia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Velynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time visiting New Orleans was amazing, especially when staying at the Royal Sonesta! Everything I needed was either in the hotel or in walking distance. Perfect location for exciting activities or just lounging by the poolside or in the jazz lounge! Thank you.⚜️
Stayed 4 nights in Nov 2024

6/10 Okay

Melanie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The road the hotel is on is blocked off alot of the time, so when we flew in, in the evening the Uber dropped us around the corner. We walked around thinking it was just a few meters but one of the buskers pointed us down the street so we had to wheel ags dodging lots of people. Check in was bad. They didn't give us any information that we found out about a few days later. e.g the credit to use in the food facilities and we lost out on 2 days as they wouldn't do anything about it. We heard other guests talking and asked a couple of days later, but when reception did explain, they did not say the credit was not available for the last day, which we only found when we were billed. The room was ok but there were no fluffy robes or slippers as advertised and toiletries were hit and miss. We were close to or above the jazz playhouse so that was noise until around 10.00 but ok since most of the time we were out. As with most hotels the sockets were not in a great place if you wanted to use an ironing board. Location was ok but a shock to the system when you got out onto Bourbon street - very loud, loads of people walking up and down and opposite a gentlemans club. Cafe and dinner were good, Restaurant was totally over priced. We didn't use the pool area as there were no umbrellas/shade unless you were at the bar....and it was very confusing as to how to get out there. One door said don't use and looked like a fire exit but seemed the only way out. Doorstaff were wonderful.
Stayed 8 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

darryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Amanda, Leesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel in the heart of the French Quarter. Walking distance to many attractions and restaurants!
Stayed 4 nights in Nov 2024

4/10 Poor

Chatrudee, Anaheim

Stayed 3 nights in Nov 2024