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Sheraton Metairie - New Orleans Hotel

3.5 star property

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Photo gallery for Sheraton Metairie - New Orleans Hotel

Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Lounge
Bar (on property)
Lobby lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Laundry
  • Pool

Explore the area

Map
4 Galleria Blvd, Metairie, LA, 70001
  • Metairie Business District
    ‪1 min walk‬
  • Lakeside Shopping Center
    ‪3 min drive‬
  • Clearview Mall
    ‪5 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Room

Courtyard by Marriott New Orleans Metairie

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1002)
The price is €316
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Courtyard by Marriott New Orleans Metairie

About this property

Sheraton Metairie - New Orleans Hotel

Hotel in Metairie with 24-hour fitness centre and 24-hour business centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Change of towels is available on request
Sheraton Metairie - New Orleans Hotel offers 181 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. 27-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Metairie - New Orleans Hotel. During your stay, you're just a quick walk from Metairie Business District. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at Zuby's Restaurant, a family restaurant that serves Cajun/Creole cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • 8 minutes by car from Caesars Superdome and 9 minutes from Canal Street
Sheraton Metairie - New Orleans Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 6 meeting rooms. Event space at this hotel measures 5851 square feet (544 square metres) and includes a conference centre. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Sheraton Metairie - New Orleans Hotel.

This 3.5-star Metairie hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Zuby's Restaurant – This family restaurant specialises in Cajun/Creole cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Zuby's Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (5,851 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Metairie Hotel New Orleans
Metairie Sheraton
Sheraton Hotel Metairie
Sheraton Hotel Metairie New Orleans
Sheraton Metairie
Sheraton Metairie Hotel
Sheraton Metairie Hotel New Orleans
Sheraton Metairie New Orleans
Sheraton Metairie New Orleans Hotel
Sheraton New Orleans Metairie
Sheraton Metairie New Orleans Hotel Metairie
Sheraton Metairie New Orleans
Sheraton Metairie - New Orleans Hotel Hotel
Sheraton Metairie - New Orleans Hotel Metairie
Sheraton Metairie - New Orleans Hotel Hotel Metairie

Sheraton Metairie - New Orleans Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 383 out of 1003 reviews
Rating 8 - Good. 293 out of 1003 reviews
Rating 6 - Okay. 123 out of 1003 reviews
Rating 4 - Poor. 109 out of 1003 reviews
Rating 2 - Terrible. 95 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Brindisa

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Stayed for 4 nights room was never ever cleaned phone in the room had no wire for connection not even to call front desk room was warm despite changing ac controls
Stayed 4 nights in Oct 2024

4/10 Poor

Anne

Stayed 4 nights in Oct 2024

10/10 Excellent

Nelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady in front desk tunred our night around she let us check in early 8am we needed it & appreciated so much! Will stay at sherton hotels again
Stayed 1 night in Oct 2024

10/10 Excellent

Kym

Stayed 1 night in Oct 2024

4/10 Poor

Brittney, San Antonio

Travelled with group
Liked: Amenities
Stayed here for one night. The room wasn’t clean upon checking in. Once we got into the room there was blood on the bed sheets and it took a while to get the bed changed.
Stayed 1 night in Oct 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was good inspite of construction and noisy at times. Enjoyed refrigerator would like to have had a microwave.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dedra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Friendly staff, clean room, comfortable bed!
Stayed 1 night in Oct 2024

10/10 Excellent

Tamekio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Pick
Amazing! Was there for the Saints game.
Stayed 1 night in Oct 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alvin

Stayed 1 night in Sep 2024

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

2/10 Terrible

Paula

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service
Front desk attendants were awesome!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Zenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love to thank Leisha & Kia for their professionalism and hospitality. Is individuals like themselves demonstrates a vision of customer service.
Stayed 2 nights in Jul 2024

10/10 Excellent

terence

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Dajene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smells bad and the bathroom was dirty
Stayed 1 night in Jun 2024

8/10 Good

Shirley

Stayed 1 night in May 2024

2/10 Terrible

Ronald

Stayed 1 night in May 2024

10/10 Excellent

Darren

Stayed 7 nights in Apr 2024

4/10 Poor

Stefani

Business traveller
Bar and restaurant was filled with drunk people and we couldn’t not order food. They had us order food to go and then didn’t have to go containers ect. Our room was a good size room but the ac and phone didn’t work. The ac quit working at 1 and we had to move rooms. The next morning house keeping came in our room and didn’t knock. Horrible experience with this hotel
Stayed 1 night in Mar 2024

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff
Stayed 1 night in Feb 2024

10/10 Excellent

Kecha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location, everything was nice!! Just need a refrigerator/microwave
Stayed 2 nights in Feb 2024

10/10 Excellent

Tema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hospitality
Only stayed one night, but the staff was friendly and breakfast was great
Stayed 1 night in Feb 2024