Sonesta ES Suites New Orleans Downtown

3.5 star property

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Photo gallery for Sonesta ES Suites New Orleans Downtown

Exterior
1 bedroom, premium bedding, desk, laptop workspace
Reception
1 bedroom, premium bedding, desk, laptop workspace
1 bedroom, premium bedding, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Laundry
  • Gym

Explore the area

Map
212 Loyola Avenue, Apartment 1105, New Orleans, LA, 70112
  • Canal Street
    ‪3 min walk‬
  • Bourbon Street
    ‪8 min walk‬
  • Caesars Superdome
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

Deluxe Room, Multiple Beds

  • 50.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 Queen Bed

  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Queen Beds

  • 33.0 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

Deluxe Room, Multiple Beds

  • 50.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed (One Bedroom Suite - King)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed (Efficiency)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 Queen Bed, Accessible (One Bedroom Suite - Mobility - Tub)

  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed (One Bedroom)

  • 48 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, Multiple Beds (Two Bedroom King Beds)

  • 76 sq m
  • Sleeps 5
  • 2 King Beds

Penthouse, 2 Queen Beds

  • 95 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Two Bedroom Roll-In Shower)

  • 86 sq m
  • Sleeps 5
  • 2 Queen Beds

Penthouse, Multiple Beds (Two Kings)

  • 106 sq m
  • Sleeps 5
  • 2 King Beds

Suite, 2 Queen Beds (Two Bedroom)

  • 70 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

Sonesta ES Suites New Orleans Downtown

Hotel with free breakfast, a short walk to Canal Street
A fitness centre, valet parking and a business centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Sonesta ES Suites New Orleans Downtown offers 190 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Sonesta ES Suites New Orleans Downtown gets good marks from our customers. During your stay, you're just a quick walk from Canal Street. Free WiFi in public areas, a gym and a business centre are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Valet parking available for a fee
  • Amenities include a business centre, convenience store and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute walk from Canal Street and 8 minutes on foot from Bourbon Street
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. The business-friendly Sonesta ES Suites New Orleans Downtown also features a fitness centre, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3.5-star New Orleans hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

The general deposit is USD 100 per stay for studio and 1-bedroom suite bookings. The listed deposit applies to 2-bedroom suite bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per night
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Vivian Apartments Apartment New Orleans
Vivian Apartments New Orleans
Sonesta Es Suites New Orleans
Sonesta ES Suites New Orleans Downtown Hotel
Sonesta ES Suites New Orleans Downtown New Orleans
Sonesta ES Suites New Orleans Downtown Hotel New Orleans

Sonesta ES Suites New Orleans Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 593 out of 1207 reviews
Rating 8 - Good. 299 out of 1207 reviews
Rating 6 - Okay. 145 out of 1207 reviews
Rating 4 - Poor. 74 out of 1207 reviews
Rating 2 - Terrible. 96 out of 1207 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like the hotel and staff, Breakfast was amazing! the outside of the hotel area was inconvenient and looked unsafe. But overall I like it.
Stayed 4 nights in Dec 2024

2/10 Terrible

Anthony, Charlestown

Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Stayed 2 nights in Dec 2024

8/10 Good

Chantae, Watebury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In some ways, this is a great place to stay; in others, it isn't. The location is ideal for those who want to be close to Canal Street, Bourbon Street, the street cars, and other amenities in the city without overpaying for your stay. We had a blast in the city, and this property's location greatly contributed to that. On the other hand, the hotel is downtown, situated directly in front of the library, a bus stop, and down the street from a housing project. Nothing happened to us, and we never felt unsafe. With that said, we absolutely will stay there again.
Stayed 7 nights in Dec 2024

10/10 Excellent

MARITZA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Celena Owens

Travelled with family
Liked: Cleanliness, staff & service
My room, 313, was spacious ans I loved that it was at the end of the corridor. However, as roomy as the space was, it had NO closet. The door to, what I presumed ahould have been the closet, had an extrs-large HVAC within it AND a significant unfurnished ceiling. Pipes, wires, open drywall were exposed. Not the visual I was hoping to see when I looked for a closet. Overall, not a twrrible stay!
Stayed 3 nights in Dec 2024

4/10 Poor

Ray

Ugh
The whole time we were there the tvs did not work properlY and the halls all smell like weed. Will not go back.
Stayed 3 nights in Dec 2024

10/10 Excellent

Keithon, Vacherie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to everthing around
Stayed 2 nights in Dec 2024

2/10 Terrible

Kelvin

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty wet towels after asking for towels for 3 days, room was hat thermostat didn’t work. After day 1 the TV stop working
Stayed 4 nights in Dec 2024

4/10 Poor

Colette Key

Disliked: Property conditions & facilities, room comfort
Poor circulation… mildew smell… TV not working… changed room three times
Stayed 4 nights in Dec 2024

10/10 Excellent

Laquetta

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Bourbon and Canal street, and also to the Saints Stadium. Plenty of food and drink Options near by. They also have free breakfast that’s a mixture of hot, cold, and grab and go.
Stayed 2 nights in Dec 2024

6/10 Okay

Chris

Travelled with family
Liked: Property conditions & facilities
Checked in on Friday Saturday morning tv went out and never went back in. Kept asking front desk said they were working on it. Not happy about that.
Stayed 3 nights in Dec 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness
Older property, but fairly clean and easy access to the Superdome. TV did not work for 2 of our 4 days. Frer breakfast was a plus.
Stayed 3 nights in Dec 2024

8/10 Good

Audra

Travelled with partner
My two major complaints was that the Wi-Fi was horrible… you could not get a connection to save your soul. Secondly, whatever TV cable service they are using, it was horrible, it was always pixelated, and there are very limited channels available, that was a bit disappointing.
Stayed 2 nights in Dec 2024

8/10 Good

Christopher

Liked: Amenities
Clean, nice staff
Stayed 3 nights in Dec 2024

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a family friendly place
I cannot say how the actual hotel is, because we did not stay. BUT let me start by saying, if you have kids, I would avoid. We were greeted at the front, not by valet (none in sight) but by crackheads (obvious) loitering and thrusting (private parts) all by the front entrance. We waited patiently for someone to come valet since we did not want to leave the kids or the car running. I must add in that I work in an ER, so I’m not easily put off by certain “character types” but we were not willing to stay knowing we had the children with us. They were just too scared. I called to cancel and the staff were friendly if I have to give a plus. The Hyatt Regency next door is cheaper and much more family friendly (we drove straight there and had a wonderful stay). I ended up eating the cost, but worth it for the peace of mind.
Stayed 1 night in Dec 2024

10/10 Excellent

Shanay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would've loved for them to have a pool, and accomodate with bringing us clean towels everyday. Overall the staff was very nice & did their best to make sure my family and I were comfortable.
Stayed 3 nights in Oct 2024

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and enjoyable, but it is next door to what appear to be a homeless shelter. After we were there for a couple of hours I was ok with the environment, which is why I said that "time to adjust there." If I went back today immediately I would be good with the hotel and the location.
Stayed 3 nights in Sep 2024

2/10 Terrible

Toby

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reviews and pictures that show and say this hotel is great is a lie! The hotel room was not clean. It did not smell clean… the valet took almost and hour each time we had to valet. The area isn’t great either. I would not ever recommend this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sebastiano

Liked: Cleanliness, property conditions & facilities
Very friendly people!!
Stayed 1 night in Dec 2024

4/10 Poor

Richard

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
In kind of a sketchy area and our tv didn’t pick up any channels for our entire stay despite repeated requests to have it fixed.
Stayed 3 nights in Dec 2024

10/10 Excellent

SHUNQUANETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Marlen

Liked: Cleanliness, staff & service, property conditions & facilities
Simply wonderful
Stayed 2 nights in Dec 2024

8/10 Good

Nia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked how close it was to most of the things we wanted to do. Staff was friendly and the breakfast buffet was great.
Stayed 3 nights in Dec 2024