Sonesta ES Suites New Orleans Downtown

3.5 star property

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Photo gallery for Sonesta ES Suites New Orleans Downtown

Exterior
Reception
1 bedroom, premium bedding, desk, laptop workspace
1 bedroom, premium bedding, desk, laptop workspace
1 bedroom, premium bedding, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Laundry
  • Gym

Explore the area

Map
212 Loyola Avenue, Apartment 1105, New Orleans, LA, 70112
  • Canal Street
    ‪3 min walk‬
  • Bourbon Street
    ‪8 min walk‬
  • Caesars Superdome
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

Deluxe Room, Multiple Beds

  • 50.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 Queen Bed

  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Queen Beds

  • 33.0 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

Deluxe Room, Multiple Beds

  • 50.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed (One Bedroom Suite - King)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed (Efficiency)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 Queen Bed, Accessible (One Bedroom Suite - Mobility - Tub)

  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed (One Bedroom)

  • 48 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, Multiple Beds (Two Bedroom King Beds)

  • 76 sq m
  • Sleeps 5
  • 2 King Beds

Penthouse, 2 Queen Beds

  • 95 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Two Bedroom Roll-In Shower)

  • 86 sq m
  • Sleeps 5
  • 2 Queen Beds

Penthouse, Multiple Beds (Two Kings)

  • 106 sq m
  • Sleeps 5
  • 2 King Beds

Suite, 2 Queen Beds (Two Bedroom)

  • 70 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

Sonesta ES Suites New Orleans Downtown

Hotel with free breakfast, a short walk to Canal Street
A fitness centre, valet parking and a business centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Sonesta ES Suites New Orleans Downtown offers 190 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Sonesta ES Suites New Orleans Downtown gets good marks from our customers. During your stay, you're just a quick walk from Canal Street. Free WiFi in public areas, a gym and a business centre are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Valet parking available for a fee
  • Amenities include a business centre, convenience store and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute walk from Canal Street and 8 minutes on foot from Bourbon Street
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. The business-friendly Sonesta ES Suites New Orleans Downtown also features a fitness centre, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3.5-star New Orleans hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

The general deposit is USD 100 per stay for studio and 1-bedroom suite bookings. The listed deposit applies to 2-bedroom suite bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per night
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Vivian Apartments Apartment New Orleans
Vivian Apartments New Orleans
Sonesta Es Suites New Orleans
Sonesta ES Suites New Orleans Downtown Hotel
Sonesta ES Suites New Orleans Downtown New Orleans
Sonesta ES Suites New Orleans Downtown Hotel New Orleans

Sonesta ES Suites New Orleans Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 580 out of 1186 reviews
Rating 8 - Good. 297 out of 1186 reviews
Rating 6 - Okay. 144 out of 1186 reviews
Rating 4 - Poor. 73 out of 1186 reviews
Rating 2 - Terrible. 92 out of 1186 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marlen

Liked: Cleanliness, staff & service, property conditions & facilities
Simply wonderful
Stayed 2 nights in Dec 2024

8/10 Good

Nia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked how close it was to most of the things we wanted to do. Staff was friendly and the breakfast buffet was great.
Stayed 3 nights in Dec 2024

10/10 Excellent

Luis

Stayed 1 night in Nov 2024

8/10 Good

Kandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and informative about all that was needed to be known. The room was decent for a short stay. I appreciated the responsible and respectful valet team. And the complimentary breakfast was much needed. Thank you all for a stress free stay.
Stayed 2 nights in Dec 2024

8/10 Good

Emoni

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The TV was not working the whole stay and informed front desk about the situation. My bed sheets were dirty and they came and changed them in a sufficient amount of time.
Stayed 2 nights in Dec 2024

2/10 Terrible

Erica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what it seems!
Staff was very friendly and helpful. Check in lasted over and hour, due to a computer crash. Only one hotel staff could do check ins. The check in line was from the front desk and extended to outside into the cold damp weather. We were late for our event due to this. Room had a muggy and wet carpet odor. Pictures online are professional and the actual room was not a match to them AT ALL. TV in bedroom didn’t work. Shower had 1/2 door, water splashed all over the floor when in use. Bedroom and bathroom were extremely tight space. The parking garage connected to the hotel elevator was out, so we had to walk far with our luggage. Breakfast was horrible the next morning. We paid $100 more at the hotel and didn’t receive a receipt.
Stayed 1 night in Dec 2024

8/10 Good

monica

Stayed 1 night in Nov 2024

10/10 Excellent

Niquika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for what we were going for, the rooms were nice. The breakfast area was cold where food was served. Didnt like that a heat lamp was the source to keep food warm i had a variety of temperature for my potatoes. This particular stay i had my children and the marijuana smell in front of the building was off putting. Parking was costly and unpredictable. Computer was down causing check in to be longer than expected the staff handled with the situation with grace and very apologetic.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room itself was very roomy, plenty room for 2 adults and 3 children. It was clean and affordable. Check In was not smooth. Everyone was trying to check in right at 4 so the line was out the door. Only one lady was actually checking people in, we were told due to a computer being down.
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was easy, there was self parking nearby for a better price than valet. I was impressed with the breakfast quality, and I enjoyed the space of an apartment and the amenities of a hotel. Favorite part was the proximity to Bourbon Street and Canal Street.
Stayed 5 nights in Nov 2024

10/10 Excellent

Gary Alan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to Bourbon Street and public transportation.
Stayed 3 nights in Nov 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space of the room was awesome
Stayed 2 nights in Nov 2024

10/10 Excellent

Tkayah

Travelled with group
Liked: Property conditions & facilities
Staff was nice , and they upgraded our rooms for free !
Stayed 1 night in Nov 2024

10/10 Excellent

Andrey, Rosemount

Stayed 4 nights in Nov 2024

6/10 Okay

April

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time however there need to a better solution for valet. We waited over 2hrs to get our car and they charged me card that was on deposit for the car valet. This is unacceptable.
Stayed 3 nights in Nov 2024

8/10 Good

samaneh

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience was amazing would do it again
Stayed 2 nights in Nov 2024

2/10 Terrible

Michael, Baton Rouge

Disliked: Cleanliness, staff & service, property conditions & facilities
Stated that we did not have a reservation and stated they had no rooms available. Card was charged as if we were checked in.
Stayed 2 nights in Nov 2024

2/10 Terrible

Cosmos

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very poor
not my type of hotel , no class , Environment not conducive, Area security questionable, parking takes for ever to deliver vehicles , Requested towels never delivered . Terrible location. scary environment. first and last time staying in any sonesta hotel , Been Hotels.com member for yrs . very disappointed . Advertising pictures are deceiving.
Stayed 1 night in Nov 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Hope

Stayed 4 nights in Nov 2024

8/10 Good

CINDY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was good, we were told at check in that because we were staying for 7nights/8 days our room would be cleaned once during our stay. They didn’t ask what day we preferred them to clean so we just assumed they had a specific day. We were quite disappointed by this because we never had our room cleaned the entire time, we had to ask for clean towels and face clothes, and we had to bring down our garbage. Like I said though the overall stay was good it was just a shame they didn’t come to change the sheets on our bed, clean the bathroom, or take out the garbage.

10/10 Excellent

Ronetta

Stayed 3 nights in Nov 2024

6/10 Okay

Kuldeep

Travelled with family
Liked: Cleanliness
They should add more items in breakfast especially for vegetarian. They served chilled coffee in name of hot coffee. They refills items very slowly once consumed. Finally they should work on breakfast service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 5 nights in Nov 2024