Sonesta ES Suites New Orleans Downtown

3.5 star property

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Photo gallery for Sonesta ES Suites New Orleans Downtown

Exterior
1 bedroom, premium bedding, desk, laptop workspace
1 bedroom, premium bedding, desk, laptop workspace
1 bedroom, premium bedding, desk, laptop workspace
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Laundry
  • Gym

Explore the area

Map
212 Loyola Avenue, Apartment 1105, New Orleans, LA, 70112
  • Canal Street
    ‪3 min walk‬
  • Bourbon Street
    ‪8 min walk‬
  • Caesars Superdome
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

Deluxe Room, Multiple Beds

  • 50.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 Queen Bed

  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Queen Beds

  • 33.0 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

Deluxe Room, Multiple Beds

  • 50.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed (One Bedroom Suite - King)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed (Efficiency)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 Queen Bed, Accessible (One Bedroom Suite - Mobility - Tub)

  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed (One Bedroom)

  • 48 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, Multiple Beds (Two Bedroom King Beds)

  • 76 sq m
  • Sleeps 5
  • 2 King Beds

Penthouse, 2 Queen Beds

  • 95 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Two Bedroom Roll-In Shower)

  • 86 sq m
  • Sleeps 5
  • 2 Queen Beds

Penthouse, Multiple Beds (Two Kings)

  • 106 sq m
  • Sleeps 5
  • 2 King Beds

Suite, 2 Queen Beds (Two Bedroom)

  • 70 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

Sonesta ES Suites New Orleans Downtown

Hotel with free breakfast, a short walk to Canal Street
A fitness centre, valet parking and a business centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Sonesta ES Suites New Orleans Downtown offers 190 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Sonesta ES Suites New Orleans Downtown gets good marks from our customers. During your stay, you're just a quick walk from Canal Street. Free WiFi in public areas, a gym and a business centre are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Valet parking available for a fee
  • Amenities include a business centre, convenience store and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute walk from Canal Street and 8 minutes on foot from Bourbon Street
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. The business-friendly Sonesta ES Suites New Orleans Downtown also features a fitness centre, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3.5-star New Orleans hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

The general deposit is USD 100 per stay for studio and 1-bedroom suite bookings. The listed deposit applies to 2-bedroom suite bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per night
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Vivian Apartments Apartment New Orleans
Vivian Apartments New Orleans
Sonesta Es Suites New Orleans
Sonesta ES Suites New Orleans Downtown Hotel
Sonesta ES Suites New Orleans Downtown New Orleans
Sonesta ES Suites New Orleans Downtown Hotel New Orleans

Sonesta ES Suites New Orleans Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 634 out of 1288 reviews
Rating 8 - Good. 328 out of 1288 reviews
Rating 6 - Okay. 148 out of 1288 reviews
Rating 4 - Poor. 77 out of 1288 reviews
Rating 2 - Terrible. 101 out of 1288 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was accceptable. It was very cold outside and we could not get the heat to work. The light came through the bottom of the door and lit up the room when we were trying to sleep. The breakfast was adequate.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dominique

Stayed 3 nights in Jan 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Stayed 1 night in Jan 2025

2/10 Terrible

Benjamin

Travelled with partner
Disliked: Staff & service
Room was not ready by check-in time. Took a down size to get a room in a relatively timely manor. Found heat and thermostat did not work. Had housekeeping knocking at our door almost an hour before checkout time.
Stayed 1 night in Jan 2025

10/10 Excellent

Kenyatta

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean property.
Stayed 1 night in Jan 2025

8/10 Good

Trisha

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Once inside everything was great. Outside was sketchy and dirty.
Stayed 4 nights in Jan 2025

8/10 Good

James

Stayed 5 nights in Jan 2025

6/10 Okay

eric

Business traveller
Disliked: Staff & service, room comfort

A éviter.

4 jours sans télévision, le son fonctionnait mais pas l'image!! J'ai prévenu la réception mais personne n'est intervenu. La hotte d'aspiration ne fonctionnait pas non plus!!
Stayed 4 nights in Jan 2025

4/10 Poor

Sherrice

Travelled with family
Disliked: Cleanliness, amenities
I was traveling for my birthday it was very difficult to add a guest to my room initially but that worked out. The front desk staff was nice but when we requested our room to be cleaned with the 24 hour policy they didn’t make or change the beds. We stay 4 nights and requested once and when we asked to get the sheets changed the cleaning department the were reluctant. The front desk staff was reassuring. The carpet also had visible stains. I wouldn’t allow mg dog to sleep on the pull out bed so I’m glad we upgraded to a double. Also the hotel was a little dangerous it a large homeless population that is unfortunate. For the price I definitely could have stayed somewhere else.
Stayed 4 nights in Jan 2025

4/10 Poor

Daniela, Kissimmee

Disliked: Cleanliness, amenities, property conditions & facilities
Bad
Stayed 3 nights in Jan 2025

10/10 Excellent

Steve

Stayed 1 night in Jan 2025

6/10 Okay

Naji

Stayed 6 nights in Jan 2025

8/10 Good

Jacy

Stayed 1 night in Jan 2025

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The check-in process was a hot mess. We waited 30 minutes to check in, unlike some of the "unlucky" ones before us who had been there for hours. This was the last game of the Saints' season, so surely they had practice with this before, not to mention tourism is the backbone of the New Orleans economy. The rooms were great, especially loved the kitchenette although we ate out most of the time. However, there was a horrible smell in the hallways that made the trips to and from the rooms an ordeal. Get rid of the smell and improve the check-in process and you get 5 stars. Make that 4 and three quarters. When we went to check-out, it seems we had already been checked out. Guess that's why the maid just barged into the room at 9:30 without even knocking.
Stayed 2 nights in Dec 2024

6/10 Okay

Korin

Liked: Room comfort
Stayed 1 night in Jan 2025

8/10 Good

Carol

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Cozy home away from home

Loved the security. Our little suite was very cozy, but the modern partial fixed glass shower dppr gets water all over the floor. Couch is not comfy, hassock is ridiculously small. But our bed was perfect and we caught up on our sleep from the previous bad hotel mattress. For gluten intolerant guests, not much to eat at breakfast. Coffee had burned taste. Loved our kitchen, especially since we caught cold and needed hot soup. Very urban environ SO close to the Superdome! Did not feel safe at night outside. Had trouble finding great restaurants at reasonable prices, could have used help. So much premade, frozen, and awful food, and our cab driver has a brother at Emeril's and knew why!
Stayed 3 nights in Jan 2025

10/10 Excellent

Miguel Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient

Nice hotel, comfortable, clean and in very good condition. The breakfast was awesome!! Great start to the day with a lot of variety. Very close to the French Quarter, 10-15 minute walk. Didn’t rent a car and never felt it was necessary. Also close to the Superdome and Smoothie King arena. Very convenient area. The area has a lot of homeless people sadly but it is directly in front of a police station so it does not feel unsafe.
Stayed 2 nights in Jan 2025

8/10 Good

Todd

Good location with major bus hub right out front. Adequate for a couple who only needed a decent place to slepp while in New Orleans. Breakfast got crowded, but we were there at a very busy time of year.
Stayed 5 nights in Dec 2024

10/10 Excellent

Angela

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Good price and decent enough place

Very comfortable and nice. Breakfast offered a good variety of options and was decent in terms of hotel breakfasts. The was rust around the door frames in the room and the curtains were gross looking, but otherwise the room was clean and worked well enough for our purposes.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect if you’re going to the superdome for an event. Walking distance and short drive to casinos
Stayed 1 night in Jan 2025

6/10 Okay

monique

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Cathy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was very spacious
Stayed 2 nights in Dec 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jan 2025