Sonesta ES Suites New Orleans Downtown

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sonesta ES Suites New Orleans Downtown

Exterior
1 bedroom, premium bedding, desk, laptop workspace
1 bedroom, premium bedding, desk, laptop workspace
Reception
1 bedroom, premium bedding, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Laundry
  • Gym

Explore the area

Map
212 Loyola Avenue, Apartment 1105, New Orleans, LA, 70112
  • Canal Street
    ‪3 min walk‬
  • Saenger Theatre
    ‪5 min walk‬
  • Bourbon Street
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

Deluxe Room, Multiple Beds

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 Queen Bed

  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • 36.4 sq m
  • Sleeps 4
  • 2 King Beds

Deluxe Room, Multiple Beds

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed (One Bedroom Suite - King)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed (Efficiency)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 Queen Bed, Accessible (One Bedroom Suite - Mobility - Tub)

  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed (One Bedroom)

  • 48 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, Multiple Beds (Two Bedroom King Beds)

  • 76 sq m
  • Sleeps 5
  • 2 King Beds

Penthouse, 2 Queen Beds

  • 95 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Two Bedroom Roll-In Shower)

  • 86 sq m
  • Sleeps 5
  • 2 Queen Beds

Penthouse, Multiple Beds (Two Kings)

  • 106 sq m
  • Sleeps 5
  • 2 King Beds

Suite, 2 Queen Beds (Two Bedroom)

  • 70 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

Sonesta ES Suites New Orleans Downtown

Hotel with free breakfast, a short walk to Canal Street
A fitness centre, valet parking and a business centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Sonesta ES Suites New Orleans Downtown offers 190 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Sonesta ES Suites New Orleans Downtown gets good marks from our customers. During your stay, you're just a quick walk from Canal Street. Free WiFi in public areas, a gym and a business centre are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Valet parking available for a fee
  • Amenities include a business centre, convenience store and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute walk from Canal Street and 8 minutes on foot from Bourbon Street
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. The business-friendly Sonesta ES Suites New Orleans Downtown also features a fitness centre, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3.5-star New Orleans hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

The general deposit is USD 100 per stay for studio and 1-bedroom suite bookings. The listed deposit applies to 2-bedroom suite bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per night
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Vivian Apartments Apartment New Orleans
Vivian Apartments New Orleans
Sonesta Es Suites New Orleans
Sonesta ES Suites New Orleans Downtown Hotel
Sonesta ES Suites New Orleans Downtown New Orleans
Sonesta ES Suites New Orleans Downtown Hotel New Orleans

Sonesta ES Suites New Orleans Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 546 out of 1116 reviews" "
Rating 8 - Good. 274 out of 1116 reviews" "
Rating 6 - Okay. 137 out of 1116 reviews" "
Rating 4 - Poor. 72 out of 1116 reviews" "
Rating 2 - Terrible. 87 out of 1116 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Service
Absolutely horrendous service with this property. To be fully transparent we didn't even get to stay here. I reviewed service as 1 star and had to surmise that the rest of fhe property was probably equally poor. About a week before the trip I had a fraudulent charge on the credit card I used to reserve this room and I had to replace said credit card and the number changed. I received my new credit card approximately two days before my stay was to begin and I got a email the day before from Hotels.com stating that there was an issue with my credit card and I had 24 hours to resolve it and needed to call the property When I called the property, they told me that they canceled my reservation completely and could not reserve another room for me and this was one day before our flight was to depart. I had to spend about two hours or so at work that day rebooking another hotel at a higher price and Hotels.com and the property were absolutely no help. On this ground, I cannot recommend the hotel or hotels.com in the future
Stayed 2 nights in Oct 2024

10/10 Excellent

Bart

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room the staff was very nice and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Catonya

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Everyone was kind and helpful
Stayed 3 nights in Oct 2024

8/10 Good

Michael

Travelled with partner
It was all just fine
Stayed 4 nights in Oct 2024

8/10 Good

cleo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

2/10 Terrible

Tiana

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not go on this trip. I canceled and money was taken out of my account anyway I will no longer be using Expedia for my future travelers, and the customer service was horrible.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Expected better for the price
The lobby an front desk were kept clean. The room we stayed in was nice but the bathroom was outdated an had visible stains from the shower water because there is no door as well as hair in the tub. When it comes to eating , they only provide you with 2 forks, an no dish soap to wash them only dishwasher soap which is a waste for 2 forks. The bed an pillows were comfy. The outlets were all put in upside down so you have to force your plugs in.
Stayed 4 nights in Oct 2024

8/10 Good

Nikketra

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

CATHY A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was nice. I felt safe in the facility. The check in process was a nightmare and our room key did not work when we got to it. Maintenance had to change the pad. It was done quickly and we enjoyed the rest of our stay.
Stayed 1 night in Oct 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, room comfort
Long weekend
Well located within walking distance or easy streetcar ride of most everything. The express bus from the airport (the 202) stopped right outside. Breakfast was NOT good. Ran out of grits 2 mornings, the eggs were inedible. Staff was pleasant and they held our bags when we arrived and before we departed. The room was clean and large and had a kitchenette and full size fridge which was nice. I would stay here again, the value for the money is there, hotels in this town can be expensive
Stayed 3 nights in Oct 2024

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kaleb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stay was very comfortable
Stayed 2 nights in Oct 2024

10/10 Excellent

mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful in every aspect. The breakfast is great and much enjoyable.
Stayed 1 night in Oct 2024

8/10 Good

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convention weekend
Comfortable room, very good bed. There were a couple issues that I informed the from dest about.
Stayed 3 nights in Oct 2024

10/10 Excellent

avery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Theron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful… this means a lot!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Valencia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great plsce to stay
Stayed 1 night in Oct 2024

8/10 Good

Chad

Travelled with family
Liked: Amenities, property conditions & facilities
Good stay
Stayed 1 night in Oct 2024

4/10 Poor

chad

Travelled with family
Disliked: Cleanliness, staff & service
Property is conveniently located in the city. Close to attractions. I left some sports memorabilia in a bag on the kitchen table. Later I contacted the property and asked for the items. Staff stated nothing was left or found in my room 812. Sad that housekeeping is allowed to keep customers property that is forgotten.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tadiane

Stayed 2 nights in Sep 2024

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Shudreka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Neal, Sulphur

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to see a Saints Game.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not ready when we got there so they gave us a free upgrade to a penthouse suite with an amazing view. The location was convenient and just a short walk to the Superdome. There is also a parking garage next door to park in. All the staff was very friendly and helpful.
Stayed 1 night in Oct 2024

8/10 Good

Andrea

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location for walking to Superdome for sure and there is a parking garage you can pay to self park right next door. Was cheaper for us to park in garage since we were not there a full 24 hours. We were going to valet park but young guy at stand was so, let's just say , "blah" and dis-interested that it did not make us confident to leave our car with him. Room was big and was clean. Bathroom small but not bad. Water never got hot enough was only issue. Breakfast was good for on the go and had many choices and if you looked hard enough, you could find the healthy choices. Staff besides valet person we encountered were very nice. New policy of paying for upgrade to check in early I can understand for hotel to make more but perhaps a pro-rated fee could be offered for those that want - for example, offer a person pay $20 more if they get there an hour early and want to check in instead of make them wait for exactly 4p. Just an idea. Many like myself did not know exactly what time I'd arrive based on traffic, etc so did not want to buy into the early check in rate in advance.
Stayed 1 night in Oct 2024