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St. Charles Inn

2.5 star property

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Photo gallery for St. Charles Inn

Exterior
Hypo-allergenic bedding, in-room safe, blackout curtains
Restaurant
Reception
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3636 Saint Charles Ave, New Orleans, LA, 70115
  • Place, Touro Infirmary LCMC Health
    ‪3 min walk‬
  • Place, Magazine Street
    ‪7 min walk‬
  • Place, Lafayette Cemetery
    ‪13 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(105 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Non Smoking, City View

8.8 out of 10
Excellent
(21 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(42 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds, Non Smoking, City View

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(22 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

St. Charles Inn

Hotel with free breakfast, 6-minute walk to Magazine Street
This smoke-free hotel features a restaurant, a bar/lounge and concierge services. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a TV in a common area are on-site.
St. Charles Inn offers 40 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This New Orleans hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the free breakfast at St. Charles Inn. During your stay, you're just a quick walk from Magazine Street. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the proximity to public transport and the breakfast
  • 6 minutes by foot from Magazine Street and a 5-minute drive from Ernest N. Morial Convention Center
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A terrace, a vending machine, and multilingual staff are also featured at St. Charles Inn. Self parking is free.

This New Orleans hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.
St. Charles Inn has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Built in 1927
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night (maximum USD 50 per stay), plus a deposit of USD 25 per day
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per day
  • Pet fee: USD 25 per accommodation, per night (maximum USD50 per stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Inn St. Charles
Best Western Plus St. Charles
Best Western Plus St. Charles Inn
Best Western Plus St. Charles Inn New Orleans
Best Western Plus St. Charles New Orleans
Best Western St. Charles Inn
Charles St. Inn
Plus St.
St. Charles Inn
Best Western Plus St. Charles Hotel New Orleans
Best Western New Orleans
New Orleans Best Western
St. Charles Inn Hotel
St. Charles Inn New Orleans
St. Charles Inn Hotel New Orleans
Best Western Plus St. Charles Inn

St. Charles Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 685 out of 1005 reviews
Rating 8 - Good. 218 out of 1005 reviews
Rating 6 - Okay. 57 out of 1005 reviews
Rating 4 - Poor. 25 out of 1005 reviews
Rating 2 - Terrible. 20 out of 1005 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great service and great facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Stacie

Stayed 3 nights in Sep 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite place to stay when we visit NOLA. Very friendly staff, reasonable rates, nice rooms, and convenient private parking.
Stayed 1 night in Sep 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Friendly staff, clean room, comfy bed, would book again!
Stayed 1 night in Aug 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
I was so pleased with the hotel, the location, the staff from the cleaning people to the front desk to the manager. I will return to this hotel again.
Stayed 1 night in Sep 2025

10/10 Excellent

Gigi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The St. Charles Inn was a nice little surprise! I liked the fact that it’s not a huge place which made it a nice cozy spot! The parking lot was tiny but well lit and safe. There is a Tex-Mex restaurant attached that was full each night during our stay. The staff was very nice and greeted us each time we walked near anyone no matter where we were. The location is great, with restaurants that you could either walk or ride the streetcar to. The room was clean and cozy but very comfortable. The one thing I LOVED was the bed! It was super comfy and had a sleeping pill effect on me every night! I will be back in New Orleans a few more times and I definitely will be back to this hotel!
Stayed 3 nights in Sep 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a charming little Hotel right on St. Charles with wasy access to the streetcar just feet away from the St. Charles Streetcar. Our room was clean and a great value.
Stayed 2 nights in Sep 2025

6/10 Okay

Kim

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The carpeting was in poor condition and had a bad smell. The elevator was not working.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay, will definitely be back again. Price and convenience to the street car where the draw for us, we really enjoyed being away from all the noise of the French Quarter. My only complaint is the elevator broke during our stay, this is to be expected in an old hotel. Carrying our heavy suite cases down 3 flights of stairs was no fun at all.
Stayed 3 nights in Aug 2025

8/10 Good

Nathalie

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

8/10 Good

Louis

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Stay for 2025 Louisiana State Chess Tournament

Had asked for room to be cleaned with door message on Saturday morning and the room was never cleaned on Saturday. The elivator service went out for the last two days of our stay and we had to use the stairs.
Stayed 3 nights in Aug 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Came to NOLA for the 1st time. We picked the St Charles Inn due to its location, away from the downtown area, & its proximity to the trolley system. We used the trolley system for our traveling around. Very convenient. Elevator was broke on our arrival reflected in the 4 stars for condition. Breakfast was basic but filled the need. Parking was secured behind locked gate. Bed was comfortable. Water pressure was excellent. Wish bathroom was a bit larger but it’s an older hotel & it had what we needed. Great stay!
Stayed 2 nights in Aug 2025

8/10 Good

GLORIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old style charm

The Inn rating would have been excellent however the elevator was out and I have a bad knee and room was on 3rd floor. It was repaired promptly. Also across hall elderly couple had a dog and it was barking yelping at 5:00 am. In addition restaurant allowed owners with dogs to dine and once again this dog also had a loud continuous bark. Every staff member was outstanding and helpful they were all very cordial and would acknowledge you and greet you. I would definitely stay here again. I have stayed in various hotels mainly in the french quarters and surrounding towns but this Inn had a special charm.
Stayed 1 night in Aug 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, gated parking, good location!
Stayed 1 night in Jul 2025

8/10 Good

NICHOLAS

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place
Stayed 1 night in Aug 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in a great area. BContonental breakfast is included, which is nice, but the options were quite limited.
Stayed 1 night in Aug 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at this hotel. The safe place, self parking, comfortable room and location of the hotel were everything we need to enjoy our trip!
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite hotel in NOLA. Very nice rooms and friendly/helpful staff. Parking is great; Also, continental breakfast is appreciated. Best bed for a good night's sleep.
Stayed 1 night in Aug 2025

10/10 Excellent

Jun

Stayed 1 night in Aug 2025

4/10 Poor

ifaz

Disliked: Cleanliness, property conditions & facilities
rooms need to be cleaned in its entirety. not half ass front porch dirty need to clean or sweep outside especially front.
Stayed 5 nights in Aug 2025

6/10 Okay

Robert

staff were very pleasant & helpful. The elevator had been broken for weeks, yet we were not notified until arrival for our non-refundable room (shouldn’t we have reasonably been notified so we could cancel our room?). The carpets on stairs & hallways were never vacuumed over 4 days, despite visible debris on the carpet the day we arrived. Would not stay there again unless cleanliness becomes a higher priority.
Stayed 3 nights in Aug 2025

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is right next to the streetcar line which is very convenient. The rooms are nice and homey with a large bathroom and very comfortable beds! The breakfast items are limited, but it was nice sitting outside on the patio with our coffee and muffins watching the streetcars go by. I'd definitely stay there again when visiting NOLA!
Stayed 1 night in Jul 2025

8/10 Good

Tameka

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

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