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Holiday Inn Express Kenner - New Orleans Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Kenner - New Orleans Airport by IHG

Standard Room, 2 Queen Beds | Pillow-top beds, in-room safe, desk, laptop workspace
Exterior
Exterior
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Parking included

Explore the area

Map
1801 32nd St, Kenner, LA, 70065
  • Pontchartrain Center
    ‪4 min drive‬
  • Treasure Chest Casino
    ‪4 min drive‬
  • Tulane University
    ‪17 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Inn & Suites New Orleans Airport North

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, (1388)
The price is €94
for 1 room
includes taxes & fees
20 Apr - 21 Apr
Comfort Inn & Suites New Orleans Airport North

About this property

Holiday Inn Express Kenner - New Orleans Airport by IHG

Family-friendly hotel with free breakfast and health club
Along with a health club, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Change of towels is available on request
Holiday Inn Express Kenner - New Orleans Airport by IHG offers 105 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Kenner - New Orleans Airport by IHG. During your stay, you'll be close to Pontchartrain Center. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • 6 minutes by car from Mississippi River and 12 minutes from City Park
Holiday Inn Express Kenner - New Orleans Airport by IHG offers its guests a health club and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. A vending machine, an arcade/games room, and multilingual staff are also featured at the family-friendly Holiday Inn Express Kenner - New Orleans Airport by IHG. Free self parking is available.

This Kenner hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in September.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Kenner - New Orleans Airport by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

RunWay Inn Suites
Express Kenner Orleans By Ihg
The Runway Inn Suites Airport Hotel
Fairfield Inn Suites Kenner New Orleans Airport
Holiday Inn Express Kenner New Orleans Airport by IHG
Holiday Inn Express Kenner New Orleans Airport an IHG Hotel
Holiday Inn Express Kenner - New Orleans Airport by IHG Hotel
Holiday Inn Express Kenner - New Orleans Airport by IHG Kenner

Holiday Inn Express Kenner - New Orleans Airport by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 392 out of 656 reviews
Rating 8 - Good. 135 out of 656 reviews
Rating 6 - Okay. 65 out of 656 reviews
Rating 4 - Poor. 27 out of 656 reviews
Rating 2 - Terrible. 37 out of 656 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Richard

Stayed 1 night in Dec 2024

10/10 Excellent

Daryl

Stayed 1 night in Dec 2024

10/10 Excellent

ruthy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was very nice and understanding I book way to far from we’re the rest of my party was he was so helpful love all the customer service there
Stayed 2 nights in Dec 2024

10/10 Excellent

DAMIEN

Stayed 2 nights in Dec 2024

8/10 Good

Zuwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Sang

Business traveller
Liked: Cleanliness, staff & service, amenities
After 5 Am Too much noises Air fright right above landing to aie port be ware than
Stayed 2 nights in Dec 2024

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night and morning staff were very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
The planes were not an issue
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A Real Gem
We had a wonderful stay. After a not so good experience at a Holiday Inn Express I85 East where they were doing construction and the room was not the cleanest and the furniture looked extremely used. The New Orleans Airport Holiday Inn Express was friendly, efficient, clean and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean! The evening front desk staff were friendly. The morning front desk person didn’t even give me eye contact when I checked out! She asked for my room number and asked me to drop the key in the little bin. Never looked up from her computer!
Stayed 2 nights in Dec 2024

6/10 Okay

Doris

Travelled with family
Disliked: Property conditions & facilities, room comfort
It was clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Geronda, Ruston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only thing I didn’t like was the option for early check in. I first was told to call the morning of and I did but was told something different. I went around 1:30 to see if I could possibly get a early check in but desk clerk immediately told me check in was 4 and not very friendly at all.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel smelled nice and the breakfast was good and the bed comfortable
Stayed 2 nights in Dec 2024

10/10 Excellent

CARYN CLARK

Stayed 5 nights in Nov 2024

8/10 Good

Amber L

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location.
Stayed 6 nights in Nov 2024

10/10 Excellent

Alicia

Stayed 1 night in Nov 2024

10/10 Excellent

Teresa

Stayed 1 night in Dec 2024

4/10 Poor

Scott

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Smelly room
Unfortunately first room we were given was very mildew/moldy smell! Being allergic to mold it was a room I could not stay in. After making the desk about they assigned a new room, this was better but had the same smell just a little less. I made it through the night but throat was sore. Glad to leave early to catch plane. The mold was coming from the air conditioning unit.
Stayed 1 night in Nov 2024

10/10 Excellent

Fheryl, Oakdale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is my favorite place to stay! Love it! When I previously stayed here my biggest complaint was no microwave in the room - you had to go to the first floor to use it. Well, they listened, everything I needed was in the room.
Stayed 1 night in Nov 2024

2/10 Terrible

Genrry, La Crescenta

Disliked: Cleanliness, property conditions & facilities
Room was dirty
Stayed 1 night in Nov 2024

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, breakfast was nice
Stayed 3 nights in Nov 2024

4/10 Poor

Miriam

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately, the property is worn out. The extremely strong smell of "cleaning" or perfumed chemicals in the hotel made it very difficult to sleep. Even my kids had to cover their noses with a t-shirt to try to avoid the smell. In addition, the sound of an engine all night outside the room all night made it even worse.
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Stayed 1 night in Nov 2024

10/10 Excellent

Jenessy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024