Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel

Standard Room, 2 Queen Beds | Pillow-top beds, in-room safe, desk, laptop workspace
Exterior
Seasonal outdoor pool
Exterior
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Laundry
    Laundry

Explore the area

Map
1801 32nd St, Kenner, LA, 70065
  • Cafe Du Monde
    5 min walk
  • Esplanade Mall
    9 min walk
  • Pontchartrain Center
    4 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    6 min drive

Room options

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel

Family-friendly hotel with free breakfast and health club
Along with a health club, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Change of towels is available on request
Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel offers 105 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel. During your stay, you're just a quick walk from Cafe Du Monde. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • 6 minutes by car from Mississippi River and 12 minutes from City Park
Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel offers its guests a health club and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. A vending machine, an arcade/games room, and multilingual staff are also featured at the family-friendly Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel. Free self parking is available.

This Kenner hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in April and close in September.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

RunWay Inn Suites
The Runway Inn Suites Airport Hotel
Fairfield Inn Suites Kenner New Orleans Airport

Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 338 out of 560 reviews" "
Rating 8 - Good. 114 out of 560 reviews" "
Rating 6 - Okay. 53 out of 560 reviews" "
Rating 4 - Poor. 22 out of 560 reviews" "
Rating 2 - Terrible. 33 out of 560 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jose

Travelled with family and small children
Liked: Property conditions & facilities
Nice place, nothing spectacular except the salt water pool.
Stayed 7 nights in Aug 2024

10/10 Excellent

D'Andra

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and stay
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Stayed 2 nights in Aug 2024

6/10 Okay

Grace

Stayed 1 night in Aug 2024

10/10 Excellent

Morrill

Liked: Cleanliness, staff & service
It was my first stay at Holiday Inn express and it was a pleasant experience!
Stayed 1 night in Aug 2024

6/10 Okay

Asiel Erek

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was very humid and smelled off.
Stayed 1 night in Aug 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
I truly enjoyed my stay. I will be staying at this hotel the next time I visit the city
Stayed 2 nights in Aug 2024

2/10 Terrible

Susanne, folsom

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight for early flight.
5 minutes from airport and 2 minutes from mall. Good breakfast. Older building, partially renovated.
Stayed 1 night in Aug 2024

6/10 Okay

Cathy

Liked: Cleanliness
Stayed 1 night in Apr 2024

2/10 Terrible

Michelle

Liked: Cleanliness
Disliked: Staff & service, room comfort
Awful room set up
Room is set up so uncomfortably. Be careful getying in the shower tub has a crazy slant and causes you to slip. Refrigerator and microwave are in the bathroom (why just why) airport shutyle runs every hr but listen to this you cant get on that hourly scheduled shuttle unless you let the desk clerk know that you need a ride. Question if the shuttle runs every hour anyway why would you not allow customers to board? Just difficult for absolutely no reason at all. If youre on the second floor you have to go to the 1st or 3rd floor for ice. Really lol. Now the bed has heavy bedding thats the only redeeming quality of this place. Michelle Walters- Jackson
Stayed 1 night in Jul 2024

8/10 Good

Velvet

Stayed 1 night in Jul 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Debbie L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice to stay at. It was quiet with the exception of the airplanes going overhead, but I kind of like that anyway lol the rooms were very, very nice and clean. parking was easy and free, which is hard to come by in New Orleans. I felt very safe being a female solo traveler. desk staff was nice when I needed them for something, all in all I would definitely go back And stay again at this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the airport, good food nearby definitely recommend this place
Stayed 1 night in Jul 2024

8/10 Good

Peggy

Business traveller
great stay. perfect for my needs and location. excellent breakfast staff and very clean!!!
Stayed 2 nights in Jul 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport. They should have free water for guess this is why you got 4 stars and not 5
Stayed 1 night in Jul 2024

10/10 Excellent

Doralmis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to improve their communication skills with the guests , if you need a butler ask for Wilson he’s the best , so far I liked my stay
Stayed 1 night in Jun 2024

10/10 Excellent

JEFF

Stayed 1 night in Jul 2024

10/10 Excellent

Shanee

Liked: Cleanliness, amenities
Front desk receptionist very sweet ( Jessica) she accommodated my stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Elaina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ayana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect!
Stayed 2 nights in Jul 2024