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TownePlace Suites by Marriott Metairie New Orleans

2.5 star property

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Photo gallery for TownePlace Suites by Marriott Metairie New Orleans

Property amenity
Suite, 2 Bedrooms | Living room | Plasma TV
Point of interest
Reception
Full-sized fridge, microwave, oven, stovetop

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Pet-friendly
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

Map
5424 Citrus Blvd, New Orleans, LA, 70123
  • Ochsner Medical Center
    ‪6 min drive‬
  • Clearview Mall
    ‪7 min drive‬
  • Tulane University
    ‪11 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living area | Plasma TV

Suite, 1 Bedroom, Non Smoking

  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | Plasma TV

Suite, 2 Bedrooms

  • 74 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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The price is €326
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includes taxes & fees
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About this property

TownePlace Suites by Marriott Metairie New Orleans

Suburban New Orleans hotel in Elmwood with free breakfast
This smoke-free hotel features a 24-hour fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
TownePlace Suites by Marriott Metairie New Orleans offers 124 accommodations with coffee/tea makers and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites by Marriott Metairie New Orleans. During your stay, you'll be close to Tulane University. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • 11 minutes by car from Tulane University and 11 minutes from Caesars Superdome
  • Dogs welcome for a fee (restrictions apply)
TownePlace Suites by Marriott Metairie New Orleans offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. Free breakfast is available daily. The business-friendly TownePlace Suites by Marriott Metairie New Orleans also features barbecue grills, a picnic area, and coffee/tea in common area. Self parking is free.

This New Orleans hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Mobile key entry
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 30 May and close on 13 October.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott TownePlace Suites New Orleans
TownePlace Suites Marriott Metairie New Orleans
TownePlace Suites Marriott Metairie New Orleans Harahan
TownePlace Suites Marriott Metairie New Orleans Hotel
TownePlace Suites Marriott Metairie New Orleans Hotel Harahan
TownePlace Suites Metairie
TownePlace Suites New Orleans Metairie
TownePlace Suites by Marriott Metairie New Orleans Hotel
TownePlace Suites by Marriott Metairie New Orleans New Orleans

TownePlace Suites by Marriott Metairie New Orleans Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 462 out of 908 reviews
Rating 8 - Good. 269 out of 908 reviews
Rating 6 - Okay. 95 out of 908 reviews
Rating 4 - Poor. 45 out of 908 reviews
Rating 2 - Terrible. 37 out of 908 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

WANDA

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Below standard
The facility had a horrible order, outdated, need the carpet taken out, and interior needs to be painted.
Stayed 2 nights in Nov 2024

2/10 Terrible

Tolanda

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property outdated and unclean.Water and rust stains throughout the room, the thermostat was hanging on by a thread, dishwasher wouldn’t close, door were hard to open and the room reeked of the smell of smoke.
Stayed 2 nights in Nov 2024

8/10 Good

Ary

Travelled with family
Liked: Cleanliness, staff & service
Property is nice for the value but its in industrial side of the city . No safe box in the rooms!
Stayed 2 nights in Nov 2024

4/10 Poor

Sang

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old property
Stayed 2 nights in Jul 2024

6/10 Okay

Cathy-Lin, SLC

Liked: Cleanliness, staff & service
X
Stayed 1 night in Nov 2024

2/10 Terrible

Cole

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TVs don’t work.
Stayed 7 nights in Oct 2024

8/10 Good

tiara

Travelled with partner
Liked: Staff & service, property conditions & facilities
Breakfast was horrible
Stayed 1 night in Nov 2024

10/10 Excellent

Rosie

Stayed 1 night in Nov 2024

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

jonathan, Cypress

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Paula

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Won’t book here again.
Check in was easy and front desk was very friendly. Our room was small but we expected that. Couch folded out but no mattress or padding to be comfortable do our daughter had to just sleep on the couch and not folded out. Mattress was horrible on the bed. Did not get much sleep on four night stay. Walls need to be cleaned badly and tub caulked. Staff was nice but wouldn’t recommend staying here unless desperate.
Stayed 4 nights in Oct 2024

10/10 Excellent

Junixsa

Will stay here again
Stayed 1 night in Oct 2024

4/10 Poor

Nichole

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Half pf everything was broken. The floor was soaking wet bc the air conditioner was leaking and our room wasnt ready at 7pm even though check in was 4. The door to our orher room was broken and coming off thw hings.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist was great! She was fast and nice.
Stayed 1 night in Oct 2024

4/10 Poor

Anthony

Definitely not what I expected. Especially the bathrooms. Next time I will stay in my usual hotels
Stayed 1 night in Oct 2024

10/10 Excellent

FRANCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked opportunity to select from several restaurants around the hotel as well as visit some of the stores around the area.
Stayed 3 nights in Oct 2024

4/10 Poor

Joyce

Travelled with partner
Disliked: Amenities
This property shows a lot of wear and needs to be updated. The front door to the property was so grungy I was afraid to touch it. Not sure whether it needed to be scrubbed or painted. While our room was clean, the base of the toilet looked like it had been caulked by someone who didn’t know what they were doing. It was a pretty unsightly job. The toilet paper was so far away from the toilet that my arms were almost too short to reach it. And the drain cover in the tub/shower floated out of place whenever we used it. Since we were only there two nights, we just put up with it and moved on. But I wouldn’t stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

2/10 Terrible

Dailese

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was not very clean. found a bug on my pillow. someone also attempted to come in my room using a key but did not knock or announce themselves. Was later told the next day that it was maintenance needing to fix bathroom light. bathroom light was fine.
Stayed 1 night in Oct 2024

8/10 Good

Raul

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
It was quiet and clean, workers were friendly. It will be nice more options for breakfast
Stayed 7 nights in Oct 2024

8/10 Good

Raymond, San Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good staff, and easy in and out.
Stayed 2 nights in Jun 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

4/10 Poor

king504

Stayed 1 night in Sep 2024