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TownePlace Suites New Orleans Downtown/Canal Street

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for TownePlace Suites New Orleans Downtown/Canal Street

Restaurant
Premium bedding, pillow-top beds, desk, laptop workspace
Lobby
Lobby
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Parking available
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

Map
1600 Canal Street, New Orleans, LA, 70112
  • Canal Street
    1 min walk
  • Vue
    1 min walk
  • Canal at South Claiborne Stop
    2 min walk
  • New Orleans, LA (NEW-Lakefront)
    12 min drive

Room options

View all photos for Studio, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking (Hearing Accessible)

  • 32.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 42.3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 42.3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 42.3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

  • 46.3 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 46 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • 46.3 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Studio, 2 Queen Beds, Non Smoking, City View

Panoramic Studio, 2 Queen Beds, Non Smoking, City View | Premium bedding, pillow-top beds, desk, laptop workspace

Panoramic Studio, 2 Queen Beds, Non Smoking, City View

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 32.5 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Homewood Suites by Hilton New Orleans French Quarter

Pool
Breakfast included
Pet-friendly
Free WiFi
4.0 out of 5, Very good, (1411)
The price is €110
for 1 night
includes taxes & fees
22 Jan - 23 Jan
Homewood Suites by Hilton New Orleans French Quarter

About this property

TownePlace Suites New Orleans Downtown/Canal Street

Hotel with free breakfast, a quick walk to Saenger Theatre
This smoke-free hotel features 2 bars/lounges, a 24-hour fitness centre and valet parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and concierge services are on-site. Housekeeping is available on request.
TownePlace Suites New Orleans Downtown/Canal Street offers 105 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites New Orleans Downtown/Canal Street. During your stay, you're just a quick walk from Canal Street. Free breakfast, free WiFi in public areas and 2 bars are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy local cuisine while dining at Vue, an ELEVATED rooftop
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from University Medical Center New Orleans and 7 minutes on foot from Joy Theater
  • Cats and dogs welcome for a fee
You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. A 24-hour fitness centre, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly TownePlace Suites New Orleans Downtown/Canal Street. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

Guests are served a free continental breakfast daily. Additionally, a buffet breakfast is available daily for a fee.
Vue, an ELEVATED rooftop – This rooftop bar specialises in local cuisine and only serves light fare. Happy hour is offered.
Lobby Lounge – This lobby lounge specialises in local cuisine and only serves light fare. Happy hour is offered. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per night)
  • Valet parking on site (USD 39 per night)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Free continental breakfast available daily
  • 2 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Lounge
  • Vue, an ELEVATED rooftop

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 39 per night
  • Nearby parking fee: USD 20 per night (499 ft away)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street
TownePlace Suites Canal
TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites New Orleans Downtown/Canal Street New Orleans

TownePlace Suites New Orleans Downtown/Canal Street Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 467 out of 768 reviews" "
Rating 8 - Good. 202 out of 768 reviews" "
Rating 6 - Okay. 45 out of 768 reviews" "
Rating 4 - Poor. 23 out of 768 reviews" "
Rating 2 - Terrible. 31 out of 768 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marquazia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was unbelievably the sweetest people ever! The location of the hotel to restaurants, attractions, and Bourbon Street were within walking distance to many great spots. 10/10 recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel was great
Stayed 1 night in Sep 2024

10/10 Excellent

Leonard

Liked: Staff & service, amenities, property conditions & facilities
Desk person was very polite and helpful about early check in.
Stayed 1 night in Sep 2024

10/10 Excellent

Lessly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be staying here again
Stayed 3 nights in Sep 2024

8/10 Good

Melissa

Stayed 3 nights in Aug 2024

10/10 Excellent

Aundrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was very clean and all the staff was very courteous
Stayed 2 nights in Aug 2024

10/10 Excellent

Kentarius

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvin is the best.
Marvin/Marvel was excellent his customer service was phenomenal I wish they had more people like him in the world I will stay there even if the hotel wasn’t at it’s best long as he is a part of your customer service team. He went over and beyond and his multi task skills is the best I ever seen in any establishment I ever visited I give him 20 stars because he was just that great
Stayed 1 night in Aug 2024

6/10 Okay

brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities
There was only 1 elevator working the whole time I was there and you had to stand in line for a long time to get on rooms were wonderful
Stayed 1 night in Aug 2024

10/10 Excellent

Joyce Maxine

Liked: Cleanliness, staff & service, property conditions & facilities
The property is wonderful I give it a 10 the only down is that there is no swimming pool
Stayed 3 nights in Aug 2024

2/10 Terrible

jean

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 3 nights in Aug 2024

8/10 Good

Alecia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room nice, clean updated loved the price
Stayed 2 nights in Aug 2024

2/10 Terrible

Jovanni

Stayed 2 nights in Aug 2024

4/10 Poor

Deidra

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Didn’t have a card to gain access to room. Front desk tonya? Nice and the guy that works front desk we started off bad at check in but was good after. Valet guy works nights zero stars. Couldn't purchase anything. I was checked out and in Florida when anpther front desk called for a debit card. Maam im not even in Louisiana anymore.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The computers at the front desk weren’t working our full stay.
Stayed 4 nights in May 2024

10/10 Excellent

Shawnta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a convenient area. Very easy to get to multiple places by foot. Also has access to the trolley system. The best part is the rooftop bar!
Stayed 4 nights in Jul 2024

10/10 Excellent

Kenneth, Berlin

Travelled with family, Travelled with pets
Liked: Staff & service
Staff was Great! Rooms were clean!
Stayed 2 nights in Jul 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Rooms are not as advertised in photos.
Photos of rooms are not the actual room layout. This is a shared property. Springhill is on the other side. If you are looking for a room with a sofa bed do not book here. Our city view was of a cemetery 😞 Staff was friendly. The room was clean. However, the public restroom downstairs was not flushing properly. I will be booking with Springhill in the further instead of TownePlace.
Stayed 1 night in Jul 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Thalia

Stayed 4 nights in Jul 2024

2/10 Terrible

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
When we booked, I asked for a mobility accessible room with a walk-in shower. The shower we got...sort of. There are no assist bars in the bathroom, and even the toilet is not ADA compliant! We asked for a properly accessible room and we were told there were none left. I fully expect a complete refund for our dangerous inconvenience! As a former Marriott employee, I know the standards expected of their hotels. THIS IS NOT IT!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay!
Enjoyed the stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jimmy

Stayed 2 nights in Jun 2024