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Plymouth International

4.0 star property
VIP Access

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March 2025

Photo gallery for Plymouth International

Plymouth Suite | Desk, laptop workspace, iron/ironing board, free WiFi
Plymouth Suite | Desk, laptop workspace, iron/ironing board, free WiFi
Reception
Exterior
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
220 Courtenay Street, New Plymouth, Taranaki, 4312
  • East End Reserve
    ‪8 min walk‬
  • Pukekura Park
    ‪13 min walk‬
  • Centre City Shopping Centre
    ‪15 min walk‬
  • New Plymouth (NPL)
    ‪10 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Plymouth Suite

Plymouth Suite | Desk, laptop workspace, iron/ironing board, free WiFi

Plymouth Suite

  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe King

Deluxe King | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Queen

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard King

Standard King | Desk, laptop workspace, iron/ironing board, free WiFi

Standard King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen

Desk, laptop workspace, iron/ironing board, free WiFi

Executive Queen

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Plymouth International

Eco-certified hotel connected to the convention centre in New Plymouth CBD with a full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and Access to hot tub are on-site.
Plymouth International offers 76 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and microwaves can be requested.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Our customers tell us that they can't get enough of the helpful staff at Plymouth International. During your stay, you'll be connected to the convention centre and just a quick walk from East End Reserve. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Modern European cuisine while dining at Orangery Restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Treat yourself with a visit to the full-service spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of East End Reserve and Te Henui Walkway
  • Cats and dogs welcome for a fee (restrictions apply)
Plymouth International offers its guests a full-service spa, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the eco-certified Plymouth International. Free self parking is available.

This 4-star New Plymouth hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:00 AM.
Orangery Restaurant – This restaurant specialises in Modern European cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: NZD 27 for adults and NZD 27 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Orangery Restaurant

Things to do

  • Full-service spa
  • Gym
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: NZD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 27 for adults and from NZD 27 for children
  • Pet fee: NZD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: NZD 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quality Hotel Plymouth International
Quality Plymouth International
Quality Inn New Plymouth
Quality Hotel International
Plymouth International Hotel
Plymouth International Hotel
Plymouth International New Plymouth
Plymouth International Hotel New Plymouth

Plymouth International Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 540 out of 1001 reviews" "
Rating 8 - Good. 358 out of 1001 reviews" "
Rating 6 - Okay. 75 out of 1001 reviews" "
Rating 4 - Poor. 20 out of 1001 reviews" "
Rating 2 - Terrible. 8 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yunzhi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 1 night in Oct 2024

8/10 Good

Johanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scent of fresh orchids and flowers were noticeable when entering the main lobby. We were greeted by the staff when we arrived. Check in was smooth. We got a complimentary executive room upgrade which has a private access to the car park. Our room was just at the looby giving us quick steps to the pool and gym, how cool!! The heated salted pool and spa were 5 stars!! Room service and amenities was average. Neat rooms and has complimentary tea and coffee, very basic toiletries. Check out was also a breeze. Will definitely recommend this to friends and family.
Stayed 2 nights in Oct 2024

8/10 Good

Brent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing and very helpful and friendly!!! The decor is a little dated with some refreshed parts. It’s was all very clean though.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and spa were amazing. The set up the room for families was excellent. We would love to come back here.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ricky

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is centrally located to the CBD. Staff are super nice and the restaurant is great too. The pool looks great (didn't try it), but the gym is a little basic.
Stayed 1 night in Oct 2024

8/10 Good

ETS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

E

Liked: Cleanliness, staff & service, room comfort
one dark night
the room had been designed for one king bed, but an extra bed had been installed and the light switched were now hidden behind the repositioned beds. A night light would have been handy for those who have to go to the toilet in the middle of the night.
Stayed 1 night in Sep 2024

8/10 Good

Veisinia

Travelled with family
Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Amenities
Great hotel . Staff were friendly n helpful. Rooms were tidy and clean. Hotel not too far from main township. Maybe shower cap n body lotion added to room facility would be good as they are basic requirements provided in most hotels worldwide.
Stayed 2 nights in Sep 2024

8/10 Good

Timothy

Business traveller
Liked: Amenities, property conditions & facilities
The Amway meeting in the conference room made parking impossible
Stayed 1 night in Sep 2024

10/10 Excellent

Juneea

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My partner and I stayed in a Deluxe room. Very spacious and clean. The bed was a good ratio between soft and firm, lots of pillows making for a good nights sleep. Staff were lovely and welcoming. Also, the restaurant on site is amazing!
Stayed 1 night in Sep 2024

10/10 Excellent

Sabine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my favourite place to stay in New Plymouth
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Janene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, flambe restaurant is excellent quality and experience, along with breakfast options. Renovated bathrooms, great all round experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shane

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place nice staff
Stayed 1 night in Aug 2024

10/10 Excellent

Ricky

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It surprised me for the price, great value, incredible facilities, gym leaves a lot to be desired but you can run on a treadmill and row etc.
Stayed 1 night in Aug 2024

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room a bit dated, but clean, dry and warm.
Stayed 1 night in Aug 2024

8/10 Good

Lydia

Travelled with family
Very happy. Only thing was noise from other rooms, could do with some noise cancelling insulation
Stayed 1 night in Aug 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Whole experience was easy. Great onsite parking, fast checkin, room was clean and spacious, and fast checkout.
Stayed 1 night in Aug 2024

8/10 Good

Kirk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024