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The Metrotel Motel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Metrotel Motel

Studio, Accessible | Terrace/patio
Double or Twin Room, 2 Bedrooms, Mezzanine | Premium bedding, individually decorated, individually furnished, desk
Double or Twin Room, 2 Bedrooms, Mezzanine | Balcony
Full-sized fridge, microwave, espresso maker, electric kettle
Terrace/patio

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
22 Gill Street, New Plymouth, 4310
  • Centre City Shopping Centre
    1 min walk
  • Portofino Restaurante
    1 min walk
  • Stratford Station
    33 min drive
  • New Plymouth (NPL)
    14 min drive

Room options

View all photos for Studio, Accessible

Studio, Accessible | Premium bedding, individually decorated, individually furnished, desk

Studio, Accessible

  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Double or Twin Room, 2 Bedrooms

Double or Twin Room, 2 Bedrooms | Premium bedding, individually decorated, individually furnished, desk

Double or Twin Room, 2 Bedrooms

  • 61 sq m
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds

View all photos for Studio

Studio | Premium bedding, individually decorated, individually furnished, desk

Studio

  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Double or Twin Room, 2 Bedrooms, Mezzanine

Double or Twin Room, 2 Bedrooms, Mezzanine | Premium bedding, individually decorated, individually furnished, desk

Double or Twin Room, 2 Bedrooms, Mezzanine

  • 49 sq m
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds

Queen Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room with Balcony

Interior

Family Room with Balcony

  • Sleeps 4
  • 4 Single Beds OR 2 King Beds

Double or Twin Room, 2 Bedrooms, Mezzanine

  • Sleeps 4
  • 2 Single Beds OR 2 King Beds

Studio

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Standard Family Room

  • Sleeps 4
  • 4 Single Beds OR 2 King Beds

Studio - Disability Access

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Exterior

Millennium Hotel New Plymouth, Waterfront

Parking included
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (892)
The price is €140
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Millennium Hotel New Plymouth, Waterfront

About this property

The Metrotel Motel

New Plymouth hotel in New Plymouth CBD with free parking
Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk and express check-out.
The Metrotel Motel offers 31 accommodations with espresso makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a shower and complimentary toiletries.

This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at The Metrotel Motel, you're just a quick walk from Centre City Shopping Centre. Features include free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Steps from Centre City Shopping Centre and Coastal Walkway
As a guest of The Metrotel Motel, you'll find a terrace, concierge services, and laundry facilities. WiFi and wired Internet are free in public spaces. The Metrotel Motel also features dry cleaning/laundry services, express check-out, and complimentary use of a nearby fitness facility. Self parking is free.

This 3-star New Plymouth hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle storage

Family friendly

  • Cot (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 20
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Cots (infant beds) are available for NZD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: NZD 20 (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per night
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Metrotel New Plymouth
Metrotel Motel New Plymouth
Metrotel Motel
The Metrotel
The Metrotel Motel Hotel
The Metrotel Motel New Plymouth
The Metrotel Motel Hotel New Plymouth

The Metrotel Motel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 269 out of 314 reviews" "
Rating 8 - Good. 36 out of 314 reviews" "
Rating 6 - Okay. 6 out of 314 reviews" "
Rating 4 - Poor. 1 out of 314 reviews" "
Rating 2 - Terrible. 2 out of 314 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Bevan

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Sep 2024

10/10 Excellent

Lee Hiah

Liked: Cleanliness, staff & service, property conditions & facilities
Every Staff and service is excellent.
Stayed 2 nights in Sep 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent parking - but very much first in first served! Very clean and spacious. Will definitely be back :)
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and would not hesitate to stay again. The room was really large and have everything needed. The bed was very comfortable and shower was great. It was in a really good location, close to restaurants, shops, museum and the beach
Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place will definitely stay there again
Stayed 1 night in Jul 2024

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous. Most comfy bed. Shower didnt drain properly otherwise was amazing. For the manger, i didnt appreciate the reception calling twice about checking in. It would have been ok but i felt on this occasion the tone was unwelcoming. As a hotels.com gold member , this part could be improved to not feel unwelcome b4 even arriving.
Stayed 1 night in Jul 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at the Metrotel in New Plymouth and had a very pleasant experience. The motel is conveniently located in the heart of the city, making it easy to access nearby attractions, restaurants, and shops. The room was clean, modern, and well-maintained. The bed was comfortable, and the amenities provided, such as the flat-screen TV, free Wi-Fi, and kitchenette, added to the convenience of the stay. The bathroom was spotless and stocked with quality toiletries. The staff were friendly and helpful, always ready to assist with any queries or requests. The check-in and check-out process was smooth and efficient. The only minor downside was that the parking area could get a bit crowded, but it was manageable. Overall, the Metrotel offered great value for money and I would definitely consider staying here again on my next visit to New Plymouth. Pros: Central location Clean and modern rooms Friendly and helpful staff Free Wi-Fi and kitchenette Cons: Parking area can be crowded I highly recommend the Metrotel for anyone visiting New Plymouth looking for a comfortable and convenient place to stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shane

Stayed 1 night in Jun 2024

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Jun 2024

10/10 Excellent

REBECCA

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

ALVIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 2 nights in May 2024

10/10 Excellent

Rafael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great place to stay the bed was super comfortable
Stayed 1 night in May 2024

10/10 Excellent

CI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
One night stay. Very clean, comfortable accommodation in a great location.
Stayed 1 night in May 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and nice and clean
Stayed 3 nights in Apr 2024

6/10 Okay

Bruce and Antoinette

Stayed 1 night in Apr 2024

10/10 Excellent

Mujtaba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place was so awesome, and will definitely be back whenever traveling there. 10/10 would recommend ♥️
Stayed 2 nights in Dec 2023

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service
Unfortunately the lift wasn’t working which I believe they should have got a contractor out to fix as I saw a guest struggling to climb the stairs due to injured knee Also not enough car parking on the premises
Stayed 2 nights in Mar 2024

8/10 Good

Shiree

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious in a great central city location.
Stayed 2 nights in Mar 2024

10/10 Excellent

paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Plymouth Holiday
Very pleasant stay in a comfortable modern hotel. Service was very good and the staff were very helpful.
Stayed 4 nights in Mar 2024

10/10 Excellent

Raewyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room itself is very well laid out. It has everything you need.
Stayed 1 night in Mar 2024

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern place to stay
Stayed 1 night in Mar 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service
Very central, clean and modern.
Stayed 2 nights in Feb 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location near coastal walkway, shops and restaurants. Efficient check in and out. Offstreet parking. Very clean and well maintained.
Stayed 1 night in Feb 2024

10/10 Excellent

Duncan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central city property. Large room size and a full kitchen which is rare for central city. Great parking.
Stayed 1 night in Feb 2024