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Aiden by Best Western Long Island City New York

3.0 star property

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Photo gallery for Aiden by Best Western Long Island City New York

Property amenity
Standard Room, 1 Queen Bed, Non Smoking (Larger Room) | In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Exterior
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
38-15 9th St, Long Island City, NY, 11101
  • Central Park
    ‪7 min drive‬
  • Grand Central Terminal
    ‪7 min drive‬
  • Times Square
    ‪7 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Larger Room)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking (Larger Room)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Larger Room)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking (Larger Room)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking (Communication Assistance)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking (Communication Assistance)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Communication Assistance)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking (Communication Assistance)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Aiden by Best Western Long Island City New York

Hotel in Long Island City with a 24-hour front desk
Along with coffee/tea in a common area, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include a porter/bellboy and a vending machine. Housekeeping is available on request.
Aiden by Best Western Long Island City New York offers 247 air-conditioned accommodations with a safe and coffee/tea makers. 50-inch Smart televisions come with cable channels and Netflix. Bathrooms include complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Aiden by Best Western Long Island City New York, you'll be close to 5th Avenue. You'll find features such as free WiFi in public areas and concierge services.
  • Free Wi-Fi in some public areas
  • WiFi for a fee
  • Services include a concierge, a porter and luggage storage
  • 6 minutes by car from 5th Avenue and 7 minutes from Central Park
As a guest of Aiden by Best Western Long Island City New York, you'll find a vending machine, coffee/tea in common area, and concierge services. WiFi is free in public spaces. Aiden by Best Western Long Island City New York also features a porter and a lift. A complete renovation of Aiden by Best Western Long Island City New York was completed in August 2024.

This 3-star Long Island City hotel is smoke free.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per night)
  • Street parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Nearby parking fee: USD 55 per night (50 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Aiden Long Island City
Aiden By Long City New York
Aiden BY Best Western Long Island City
Aiden by Best Western Long Island City New York Hotel
Aiden by Best Western Long Island City New York Long Island City

Aiden by Best Western Long Island City New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 152 out of 314 reviews
Rating 8 - Good. 74 out of 314 reviews
Rating 6 - Okay. 45 out of 314 reviews
Rating 4 - Poor. 22 out of 314 reviews
Rating 2 - Terrible. 21 out of 314 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Purna

Stayed 2 nights in Nov 2024

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and accommodating.
Stayed 7 nights in Nov 2024

10/10 Excellent

andreia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for tourist for a reasonable prices compared with manhattan prices
Stayed 6 nights in Dec 2024

4/10 Poor

Tatjana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
L' hotel si trova in zona servita da autobus e metro a una decina di minuti a piedi ma non e' una zona proprio tranquilla. L'albergo ha una colazione che poi senza spiegazioni da un giorno all'altro viene a mancare senza spiegazione, che e' comunque banane e brioches, ripetitiva e limitata. Camere da richiedere la pulizia altrimenti non ripasano come usuale servizio in albergo.Il wi fi funziona bene.
Stayed 10 nights in Nov 2024

6/10 Okay

Lexie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It’s average
Stayed 4 nights in Dec 2024

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cozy and clean room. Friendly staff. Easy access to subway.
Stayed 3 nights in Dec 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

thalia

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and everything is brand new. Great value for the price. This is my third time staying here. Uber or Lyft to and from hotel.
Stayed 3 nights in Dec 2024

2/10 Terrible

Daisy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a very unsafe area and everything around it is dirty. The “clean” towels in our hotel were dirty with stains and everything was super inconvenient. Had to constantly ask for new towels and toilet paper. The trash fills up and no one takes it out. Worst hotel ever
Stayed 2 nights in Dec 2024

10/10 Excellent

Marlina

Stayed 2 nights in Oct 2024

6/10 Okay

Christian

Travelled with partner
Liked: Cleanliness, staff & service
Enjoyed the stay. It’s a short walk to the subway, and it’s not too far the East River with a beautiful view of the Greensboro Bridge and Manhattan
Stayed 3 nights in Nov 2024

6/10 Okay

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Spacious accommodations, courteous staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay
Stayed 3 nights in Nov 2024

8/10 Good

Amilcar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

8/10 Good

Gabriel

very bad breakfast
Stayed 3 nights in Nov 2024

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Srdjan

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Totally different expectation from what is presented online. Build is very cheap, u can hear everything and anything staying in the room. Lounge looked deserted , there is no bar service even tho there is a bar and chairs. Check in was quick but then I get to found out I’m on my own regarding parking.But when I was making reservation I read there is parking , quick to find out ,there is no parking just street parking that is impossible to find and you have to move the car around, or valet parking next door that is $60 per day… hello?! Rooms looked “clean” but very cheap and cheap build so let’s just say photos are very well made online to make you believe that this is a good looking hotel. Staff barely speaks English and doesn’t even say hello to you…lastly , area and location , let’s just say this - GETTTOOOO , not safe to walk or to hang out.
Stayed 2 nights in Nov 2024

8/10 Good

Trivikram

Stayed 2 nights in Nov 2024

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

Andrea

Travelled with family
Disliked: Cleanliness
Not what I expected
Found something green on the comforter that looked like poop, and when it was brought up to the front desk I was given no apologies and told they will send up a fresh one. There was a dirty hand towel in the couch, both outlets by the bed were not operational, TV in the room does not turn so you can only watch it from the sitting area, breakfast is little to go items, and the hotel is located in a bad area.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joevanni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful in its self our room was what we expected there’s was just barely any street parking and the signs outside were inaccurate but overall 5 ⭐️
Stayed 1 night in Nov 2024

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bdnej
Stayed 2 nights in Nov 2024