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Americana Inn

2.0 star property

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Photo gallery for Americana Inn

Street view
Interior entrance
Front of property
Front of property
Interior

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Housekeeping

Explore the area

Map
69 W 38th St, New York, NY, 10018
  • Times Square
    ‪6 min walk‬
  • Empire State Building
    ‪7 min walk‬
  • Madison Square Garden
    ‪12 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

View all photos for Room, 2 Double Beds, Private Bathroom

WiFi, bed sheets, wheelchair access

Room, 2 Double Beds, Private Bathroom

  • Sleeps 4
  • 2 Double Beds

View all photos for 1 Double Bed-Shared Bath

WiFi, bed sheets, wheelchair access

1 Double Bed-Shared Bath

  • Sleeps 2
  • 1 Double Bed

View all photos for 3 Twin Beds-Shared Bath

WiFi, bed sheets, wheelchair access

3 Twin Beds-Shared Bath

  • Sleeps 3
  • 3 Single Beds

View all photos for 2 Twin Beds-Shared Bath

WiFi, bed sheets, wheelchair access

2 Twin Beds-Shared Bath

  • Sleeps 2
  • 2 Single Beds

View all photos for 1 Twin Bed-Shared Bath

WiFi, bed sheets, wheelchair access

1 Twin Bed-Shared Bath

  • Sleeps 1
  • 1 Single Bed

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  • Pet-friendly
  • Restaurant
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3.1 out of 5, (3626)
The price is €219
for 1 room
includes taxes & fees
22 Apr - 23 Apr
The Gallivant Times Square

About this property

Americana Inn

Hotel with a 24-hour front desk, a quick walk to Broadway
Along with a snack bar/deli, this smoke-free hotel has coffee/tea in a common area and a microwave in a common area. Other amenities include a fridge in a common area, concierge services and a 24-hour front desk.
Americana Inn offers 63 accommodations. 26-inch LCD televisions come with cable channels. Guests can make use of the shared/communal kitchen. Housekeeping is provided on a daily basis.
Americana Inn's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as a snack bar/deli and concierge services.
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Broadway and Times Square
There's a snack bar/deli on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Americana Inn.

This New York hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Offsite parking available (USD 80 per day); discounts available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • Shared kitchen access

More

  • Air conditioning (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Resort fee: USD 14.91 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Faxes
  • Housekeeping
  • Phone calls
  • WiFi access (may be limited)
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 80.00 per day (30 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Americana Inn.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Americana Inn
Americana Inn New York
Americana New York
Americana Hotel New York City
Americana Inn Ny City
Americana Inn Hotel
Americana Inn New York
Americana Inn Hotel New York

Americana Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 284 out of 1002 reviews
Rating 8 - Good. 263 out of 1002 reviews
Rating 6 - Okay. 167 out of 1002 reviews
Rating 4 - Poor. 121 out of 1002 reviews
Rating 2 - Terrible. 167 out of 1002 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Emily

Liked: Staff & service
Disliked: Property conditions & facilities
Like the location but didn't realize the bathroom was not in my room. Was hot as heck in the room. they only have heat or a/c so had to leave windows open to not over heat. Left with my left hand and arm covered in some kind of bug bites. Not bed bugs thank god!
Stayed 4 nights in Dec 2024

10/10 Excellent

Francisco

Stayed 1 night in Dec 2024

6/10 Okay

melvin

Stayed 1 night in Dec 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Windows do not keep the noise out. Take ear plugs.
Stayed 5 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Courtney

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Was nice but a little dirty
Stayed 3 nights in Dec 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
It wouldn’t take much to make this four stars. Little things. I’d like soap in the bathrooms and maybe paper towels. In the rooms I really need some surface space. A nightstand would be nice. My floor (second) had one terrible shower and one good one. And the keycards constantly demagnetize in the middle of the night so you can’t get back in the room after peeing. Again, a little effort and this place would be just fine.
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Room comfort
You Get What You Pay For
Upon booking, it was unclear that there is not a private bathroom for each room. To our surprise, our room accommodations were comprised merely of a bed and a sink. We were able to check in a little early and the front desk staff were friendly, which are probably the only positive things to mention from this stay. The worst part, aside from the shared hall bathroom (which only has one toilet and one shower), was the cacophony of sounds in the city, that prevented us from sleeping hardly a wink. There is no sound insulation so bring earplugs if you expect to be able to rest at all. You are getting what you pay for here. Checkout was listed as 12:00pm but we were out in the city and came back to check out and our key wouldn’t work at which point the housekeeping staff told us checkout is meant to be at 11:00am.
Stayed 1 night in Dec 2024

4/10 Poor

Kiet

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
It is so noisy I can hear everything outside. The heat look like doesnt work. The hot water is turbid. The power outlet in the bathroom doesn’t work.
Stayed 4 nights in Dec 2024

8/10 Good

Naoki

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great time staying this hotel. It is close to times square and penn station. The service was not superior but it was very cost-effective.
Stayed 2 nights in Dec 2024

4/10 Poor

Harold

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

4/10 Poor

Patricia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was extremely hot and we were unable to regulate the heat so turned it off. A man who did not identify himself knocked about 7 AM and asked to come into our room to check the heat because our thermostat controlled all the rest of the floor. I didn't let him in but turned the unit back on. I picked up the phone to call the front desk but there was no phone cord at all so it wasn't connected to anything, just sitting there. The front desk staff were very nice and helpful, however.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Good until it wasn’t.
I really wanted to give this place a decent review. I stayed in one of the rooms with only a sink. I knew this since before I books. It was clearly stated in the description. Don’t know why people complain that they didn’t know. The shared bathrooms was quite clean. Less so late in the evening. The bed was comfortable and there was Cable TB and AC. They stored my bag until check in which I very much appreciated. Unfortunately the night before leaving I found a roach in my room and on the hallway. That ruined the whole experience. The location was ideal.
Stayed 2 nights in Dec 2024

8/10 Good

newton

Disliked: Staff & service, property conditions & facilities
Heater was stopped at night
Stayed 2 nights in Dec 2024

4/10 Poor

Steluta, Chicago

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I didnt expect share bathrooms
Stayed 1 night in Dec 2024

6/10 Okay

Annalisa

Travelled with family
Basic
Very basic with a clean shared bathroom but very central. Only spend one night. We felt safe. It was okay but would not coming back.
Stayed 1 night in Dec 2024

2/10 Terrible

Melanie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not realize it’s a shared bathroom for the floor. The toilet was so disgusting and had to be cleaned before could be used. No soap in the bathroom. Woke up to cockroaches in the room.
Stayed 1 night in Dec 2024

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

6/10 Okay

Gene Gongora

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
You get what you pay for. It’s significantly cheaper than other options. But with that you get a little better experience than a hostel.
Stayed 4 nights in Dec 2024

4/10 Poor

Alice

Stayed 1 night in Dec 2024

8/10 Good

Jon

Stayed 2 nights in Dec 2024

2/10 Terrible

Narphy

Travelled with family
Disliked: Property conditions & facilities, room comfort
After Christmas day
Very disappointing, pictures in the listing didn't say anything about a shared bathroom, our room door made so much noise when you open and closed it, all the street noise in the middle of the night was uncomfortable.
Stayed 1 night in Dec 2024

8/10 Good

new

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No shower room/restroom inside the room .....I missed reading that when I booked the room. make it bold so that while booking we can see that. I liked the staff as they understood my issue related to restroom facilities charged me for one day and canceled my future bookings.
Stayed 4 nights in Dec 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, room comfort
Too pricey for such minimalist room
Be aware that some of the rooms don’t have a bathroom and this is poorly advertised by hotels.com. There is not even a toilet so you have to share with other rooms. Not even a table or anything to sit besides the bed. Basically the room consists of a bed and a sink and a mirror. No toilets, no chair, … very sparse comfort for such a ridiculous price
Stayed 3 nights in Dec 2024

6/10 Okay

Abigail

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
the bathroom wasn’t in the room
Stayed 2 nights in Dec 2024