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4.4 out of 5

"great hotel close enough to walk to all the attractions and places of interest lovely staff and fab breakfast ,tea and coffee available all day would ... " More

By rodney s. on Mon 09 Mar 2015

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Standard Apartment, 2 Queen Beds, Non Smoking, Terrace (Penthouse;with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Hospitality House. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free breakfast and free WiFi in public areas, plus 2 restaurants.

  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Within a 10-minute walk of 5th Avenue and Grand Central Terminal
  • Dogs welcome for a fee (restrictions apply)

Best Western Plus Hospitality House ratings based on 19 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Hospitality House

Everyone (1) Couples (2) Family (13) Friends (3)
5 out of 5

family break

great hotel close enough to walk to all the attractions and places of interest lovely staff and fab breakfast ,tea and coffee available all day would definitly recommend this hotel.rod.

Posted by on 9 Mar 2015

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4 out of 5

family short break

My wife and I went here with our 40 year old son; we all thought the hotel suite had all the features you could wish for. It was large enough for three, the bed and sofa bed were both extremely comfortable and the rooms were equipped with everything we could think of. The main sitting room was perhaps a little shabby and needed painting, the rest was fine and all of it was very clean. The hotel was ideally suited to walking into the very centre of mid Manhattan in one direction and into a cheaper area (for bars, delis etc) in the other. Breakfast was basic but adequate although seating capacity was little low if you went at peak time. We would certainly go again and recommend it to friends and family.

Posted by on 14 Oct 2014

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5 out of 5

Excellent for family visit

The hotel has great location. Easy walking distance to Central Park and natural history museum and metropolitan museum of art to the North, and South to Empire State Building, Times Square and Madison Square Garden. It was perfect for our family of three. The men on front desk were superb and always helpful. The breakfast was great value with free tea/coffee all day available.

Posted by on 11 Jul 2014

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5 out of 5

Cant wait for the next trip

Excellent value for money. The hotel was in a good location just 10-15 minutes from Times Square. The staff were extremely courteous and helpful and the rooms were very comfortable and spacious with a separate lounge and kitchen (containing all the facilities one would need) I would definitely use this hotel again

Posted by on 14 Feb 2014

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4 out of 5

30th birthday celebrations

Staff very helpful and informative, breakfast in hotel set us up for the day especially when you are out sightseeing all day, good choice of tea coffee juices, breads pastries bagels muffins, yogurts jams cream cheese fresh fruit as well as eggs and bacon. the only downside was the dining area could be congested but you do have the option to take your breakfast up to your room remember to bring down a tray. Room cleaned and fresh towels each day, toiletries supplied, beds extremely comfortable kitchen in room had a large fridge/freezer cooker kettle etc handy if you want a tea/coffee at night. The hotel is situated near to 5th ave, park ave, maddison, times sq. rockafella centre and central park, grand central station all within a short walk. A few good restaurants in the same street Italian, Indian and a really good grill and chops called Smith and Wollensky best food we have ever had. The city bus tour has a stop on 49th street once you cross Lexaton at the side of the Waldolf Hotel We would book this hotel again.

Posted by on 11 May 2013

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5 out of 5

Excellent Hotel

Great value for money. Rooms very spacious and cleaned to a high standard. Complimentary breakfast really good, loads of choice, all staff extremley polite, helpful and friendly. Couldn't recommend highly enough for accommodation in this price bracket.

Posted by on 11 Sep 2012

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4 out of 5

Great for long or short stay

The main bedroom was comfortable and the availability of a full kitchen makes this a great opportunitiy for a short or longer stay.

Posted by on 30 May 2012

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4 out of 5

Fabulous central location

Spent 6 nights here with 4 friends in 2 bed apartment. Clean spacious luxurious, fully fitted kitchen, clean linen and towels regularly. Sam on front desk an absolute godsend. Breakfast which is included in price could not be better, coffee, teas, juices, waffle, pancakes, toast, fruit, croissants, and more absolutely fabulous. Central location only a couple of blocks from Times Square. For value for money you will not beat this fantastic getaway.

Posted by on 20 Feb 2012

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5 out of 5
Grosse und schöne Wohnungen. Sauber. Gute Lage. Freundliches Personal. Gutes Frühstück.

Posted by on 1 Aug 2023

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Comment from Hotel Management

10 Aug 2023 by Andrew

We are glad you enjoyed you stay with us. Guest experience is important to us and we are glad we could make yours a good one.

4 out of 5
Sehr guter Service und Betreuung beim Frühstück und an der Rezeption. Die Qualität des Housekeepings schwankt je nach Tagesform.

Posted by on 13 Oct 2019

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Comment from Hotel Management

3 Dec 2019 by Robert

Thank you for staying with us at the BEST WESTERN PLUS Hospitality House and for completing the survey regarding your recent experience at our hotel. Thank you for the great review! It is because of guests like you that we love service so much. It was a pleasure having you stay with us while you visited our lovely city. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our hotel and brand.

About the Best Western Plus Hospitality House

Location 145 E 49th Street, New York, NY 10017

Property Features

There are 2 restaurants on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Plus Hospitality House. For a fee, parking is available. This 3.5-star New York hotel is smoke free.

  • 35 guestrooms or units
  • 10 levels
  • 2 dining venues
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • In-room childcare (surcharge)
  • Refrigerator
  • Microwave
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: Grand Central - 42 St. Station (0.7 km / 0.4 mi)
  • Metro station: 51 St. Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Hospitality House offers 35 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers. This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and an iron/ironing board. Housekeeping is provided once per stay.

  • Pillowtop beds
  • iPod dock
  • HD television
  • Digital channels
  • Premium channels
  • DVD player
  • Fridge
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests are served a free on-the-go breakfast daily from 7 AM to 10 AM.

Abaita – This restaurant serves lunch and dinner. Reservations are required.

La Bellezza Pizzeria – This restaurant specialises in pizza and serves lunch, dinner and light fare. Open selected days.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 350.00 per pet, per night, plus a deposit of USD 350.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

On-site parties or group events are strictly prohibited

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. On-site parties or group events are strictly prohibited.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Pets cannot be left unattended
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Staffed front desk
  • Children stay free - maximum age 12
  • Events/parties not allowed
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 4
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 40 per day
  • Nearby parking fee: USD 40.00 per day(299 ft away; open 24 hours)
  • Pet deposit: USD 350.00 per stay
  • Pet fee: USD 350.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hospitality
  • Best Western Hospitality House
  • Best Western Hospitality Plus
  • Best Western Plus Hospitality
  • Best Western Plus Hospitality House
  • Best Western Plus Hospitality House Hotel
  • Best Western Plus Hospitality House Hotel New York
  • Best Western Plus Hospitality House New York
  • Best Western Hospitality House New York
  • Best Western New York City
  • Best Western Plus Hospitality House Hotel New York City
  • Plus Hospitality House York
  • Best Western Plus Hospitality House Hotel
  • Best Western Plus Hospitality House New York
  • Best Western Plus Hospitality House Hotel New York

You should know

  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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