Cambria Hotel New York - Chelsea

3.5 star property

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Photo gallery for Cambria Hotel New York - Chelsea

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Lobby
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
123 W. 28th Street, New York, NY, 10001
  • Empire State Building
    ‪10 min walk‬
  • The High Line Park
    ‪14 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪36 min drive‬

Room options

Deluxe Room, 2 Queen Beds, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking, City View

  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Cambria Hotel New York - Chelsea

Hotel with bars, a quick walk to Madison Square Park
This smoke-free hotel features a restaurant, 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business centre and self parking. Housekeeping is available on request.
Cambria Hotel New York - Chelsea offers 135 accommodations with MP3 docking stations and a safe. 50-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Cambria Hotel New York - Chelsea's great location. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a meal at the bistro or drinks at the rooftop bar
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Madison Square Park and Empire State Building
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a rooftop terrace, and complimentary newspapers in the lobby are also featured at the business-friendly Cambria Hotel New York - Chelsea. For a fee, parking is available.

This 3.5-star New York hotel is smoke free.

Cambria Hotel New York - Chelsea has a restaurant on site.
City View Rooftop Lounge – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Social Circle – This bistro only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 62 per day)

Food and drink

  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • City View Rooftop Lounge
  • Social Circle

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 62.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Oversize vehicles are subject to additional nightly fees.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CAMBRiA hotel New York Chelsea
CAMBRiA New York Chelsea
Cambria Hotel
CAMBRiA hotel suites New York Chelsea
Cambria York Chelsea York
Cambria Hotel New York - Chelsea Hotel
Cambria Hotel New York - Chelsea New York
Cambria Hotel New York - Chelsea Hotel New York

Cambria Hotel New York - Chelsea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 542 out of 1002 reviews
Rating 8 - Good. 288 out of 1002 reviews
Rating 6 - Okay. 97 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Chul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A spacious room with attractive price in NYC.
Stayed 1 night in Jan 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and in a good location. Neither our sink nor bathtub drained when we arrived. They were fixed very quickly-something one does not always get in a hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jenni

Liked: Property conditions & facilities
Fantastic hotel and value for money in the middle of town
Stayed 2 nights in Jan 2025

10/10 Excellent

Kala

Liked: Cleanliness, staff & service, property conditions & facilities
Staff awesome
Stayed 2 nights in Dec 2024

8/10 Good

Dalton

Stayed 2 nights in Jan 2025

10/10 Excellent

seborn

Stayed 1 night in Dec 2024

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Daryl

Stayed 1 night in Jan 2025

6/10 Okay

Daryl

Travelled with partner
Disliked: Staff & service, amenities
Sometimes one or two bad apples in a hotel staff can make or break one’s stay. Unfortunately, for the Cambria hotel Chelsea, one such angry staff member ensures that we will never stay here again. We live in New York and due to recent structural damage to our apartment, our insurance company is paying for our lodging. As a result, a third-party is being used to book our reservations. Night one and two were uneventful, but on the morning of the third night, we informed staff that we would be extending it by another night or two and were waiting on a confirmation number from a third-party momentarily. Since it was a few seconds, before checkout time at 11 AM, a nasty front desk agent named Angel threatened immediately to have us physically removed from the room if we were not out in 20 minutes, despite my very friendly and logical conversation moments before explaining the above and expressing our wanting to extend our stay. Sadly, there are many employees of hospitality venues that do not understand that if their employers do not ultimately succeed that they will be out of a job as will countless others. The old saying you get what you pay for applies not only to the Cambria hotel, but also to staff of hotels in general. Be careful.
Stayed 1 night in Jan 2025

10/10 Excellent

Willie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back!
The location was so convenient to several main subway stations, Madison Square Gardens, Times Square, Empire State Building, 5th Avenue, etc.
Stayed 4 nights in Jan 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff is small but effective and friendly.
Stayed 2 nights in Jan 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to subway and near to prime spot. Staff are very friendly
Stayed 6 nights in Dec 2024

8/10 Good

Mel

Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and quiet location
Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I booked this room because it had 2 queen beds and we are a party of 4. The room was super clean. Check in was fast and easy. We had a hiccup and had to drive, so, we had to park a car. They have a "deal" with a parking garage that is $62 per night which is crazy expensive for me. The sink is super small which was inconvenient for 4 people in a room. The shower door made a horrendous squeaky noise that woke up the whole room anytime someone used it. At check-in, I was charged on two different credit cards. I made the reservation through Expedia with one credit card. At check-in, they asked for another credit card as my reservation was pay upon arrival. There was no notice that I would be charged on the original credit card as the front desk person suggested when I complained. I got notice from my credit card companies that the hotel placed a "hold" on both on my credit cards which held up my credit for the entirety of my visit. I tried to talk to a manager, but they did not seem to understand the actual problem of holding up my credit. When the room was cleaned, they only left enough towels for 2 people. This is a pet peeve of mine as it is a room for 4, so, why would you leave only 2 towels? The location was super convenient to the subway! I feel the rooftop would've been amazing in warmer weather. There was a "deli" place around the corner that I got a "cheap" breakfast from and it was delicious. The best part of the hotel for me was the bag check!
Stayed 3 nights in Dec 2024

6/10 Okay

Tay’zhawn

Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Decent but noisy
Stayed 1 night in Dec 2024

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Shea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt realize parking is not in the same building
Stayed 2 nights in Dec 2024

10/10 Excellent

kiera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Roldye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024