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Canal Loft Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Canal Loft Hotel

Standard Room 1 King Bed City View | Egyptian cotton sheets, premium bedding, Select Comfort beds
Reception
Meeting facility
Lounge
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • Business services

Explore the area

Map
94 Canal Street, New York, NY, 10002
  • Manhattan Bridge
    2 min walk
  • Lower East Side Tenement Museum
    7 min walk
  • Bowery Ballroom
    8 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    52 min drive

Room options

View all photos for Standard Room 1 King Bed City View

Standard Room 1 King Bed City View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room 1 King Bed City View

  • Sleeps 2
  • 1 King Bed

View all photos for Basic Shared Dormitory, Mixed Dorm

Egyptian cotton sheets, premium bedding, Select Comfort beds

Basic Shared Dormitory, Mixed Dorm

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Standard Room 1 Queen Bed City View

Standard Room 1 Queen Bed City View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room 1 Queen Bed City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room 2 Twin Beds City View

Standard Room 2 Twin Beds City View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room 2 Twin Beds City View

  • Sleeps 2
  • 2 Single Beds

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for 1 night
includes taxes & fees
10 Dec - 11 Dec
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About this property

Canal Loft Hotel

Hotel with a 24-hour front desk, near New York University
Conference space, concierge services and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front desk safe.
Canal Loft Hotel offers 51 air-conditioned accommodations with a safe and a hairdryer. Select Comfort beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
The great public transport around Canal Loft Hotel gets high marks from our customers. During your stay, you're just a quick walk from Lower East Side Tenement Museum. Free WiFi in public areas, meeting rooms and concierge services are available.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Wall Street and a few minutes from New York University
As a guest of Canal Loft Hotel, you'll find tour/ticket assistance, concierge services, and a front desk safe. WiFi is free in public spaces.

This New York hotel is smoke free.

Languages

Chinese (Mandarin), Croatian, English, French, German, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per accommodation, per stay
  • An effective city/local tax rate of 14.75 per cent will be charged
  • Service fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

Property is also known as

Canal Loft Hotel New York
Canal Loft New York
Canal Loft
Canal Loft Hotel Hotel
Canal Loft Hotel New York
Canal Loft Hotel Hotel New York

Canal Loft Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 217 out of 814 reviews" "
Rating 8 - Good. 291 out of 814 reviews" "
Rating 6 - Okay. 126 out of 814 reviews" "
Rating 4 - Poor. 73 out of 814 reviews" "
Rating 2 - Terrible. 107 out of 814 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kurt D.

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible. No toilet seat and whole place gross
This was a terrible experience at a hotel I’ve stayed at before, but it’s never been like this. No seat on the toilet the bathroom. Broken toilet paper holder. The deadbolt was broken on the door. No body wash in the dispenser and weird stains all over the walls. This was a nightmare. I let the desk clerk know and he said maybe we can move you tomorrow but it was only a one day stay. Huge stacks of unopened mail by the door. What’s up with this place? No one at the desk in the am. No one to accept my key or to complain to. Never again.
Missing toilet seat
Unsafe room, no deadbolt.
Why are there stacks of mail?
Dusty and empty soap Dispenser
Stayed 1 night in Aug 2024

2/10 Terrible

Kurt D.

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible. No toilet seat and whole place gross
No toilet seat in the bathroom. Broken toilet paper holder. The deadbolt was broken on the door. No body wash in the dispenser and weird stains all over the walls. This was a nightmare. I let the desk clerk know and he said maybe we can move you tomorrow but it was only a one day stay. Huge stacks of unopened mail by the door. What’s up with this place? No one at the desk in the am. No one to accept my key or to complain to. Never again.
Stayed 1 night in Aug 2024

2/10 Terrible

Doris

Business traveller, Travelled with group
Disliked: Staff & service
I ask and pay for a 2 twins bed and instead I got 1 twin bed only and they didn’t do anything to fix it!!
Stayed 1 night in Jul 2024

2/10 Terrible

Ivan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel I've Ever Been To
This was the dirtiest and most unsafe hotel I've ever visited.
Stayed 3 nights in Jun 2024

2/10 Terrible

Tony

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was disgusting. We left after one night. Need a refund! This place is gross! Can’t believe you let people stay here!
Stayed 4 nights in May 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Worn-down and creepy
upon arrival, the room had just been cleaned and it smelled pretty musty. That seemed to have aired out eventually. But the room was worn-the headboard was ripped and the carpet was old. Shower worked fine, but they only had liquid soap dispensers, no bar soap-and it didn’t dispense well. Lobby was dark and lined with suitcases, so we did not leave our luggage there on our last day, which was inconvenient. When we left, no one was at the front desk, so anyone could come in and the elevator did not require a key.
Stayed 2 nights in Apr 2024

6/10 Okay

Mark

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Chose the hotel for cost and location...in that respect you get what you pay for,the room was tidy and spacious with a good working shower and bathroom. There were hairs in the bed however and stains on the sheets and to agree with many reviews here,the 2 receptionists we met were just cold and unwelcoming offering little more than a short answer...There was also a fee to pay on arrival,the usual U.S tax and percentage but at $96 for the 2 of us I couldnt work out if it was truly correct...many people here say not but it was certainty not a refundable deposit like some folk think... Overall...The stay was quiet and comfortable with local food choices and Subways close...so my daughter and I did Manhattan and Brooklyn in 3 days easily...We did however feel a little cautuous as there was no safe to leave valuables and bags were just left in the lobby after checkout...we took a rucksack wih valuables out with us and didnt leave bags....the reviews here make it a hard hotel to judge so we were cautious and would perhaps not recommend unless we came again and felt less edgy....in anycase a holiday is what you make it and we had a blast,slept well and did loads....tread with caution but dont be afraid.
Stayed 3 nights in Feb 2024

6/10 Okay

Terry

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The price was good.
Stayed 1 night in Dec 2023

6/10 Okay

Dhaval

Stayed 1 night in Dec 2023

6/10 Okay

Sherry

Travelled with family
No functioning lights in main room, had to turn on the TV just to have some light in the room. No frills, don't expect much and you won't be disappointed.
Stayed 1 night in Nov 2023

10/10 Excellent

Cassandra

Stayed 1 night in Dec 2023

2/10 Terrible

Alex

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
filthy rooms. long black hairs everywhere. pubes and stains on the bed sheets. lady at front desk isn’t pleasant. highway robbery pricing. don’t go here unless u like that kinda stuff
Stayed 2 nights in Dec 2023

4/10 Poor

Samuel

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

jacob

Travelled with partner
Stayed 1 night in Dec 2023

6/10 Okay

Judith

Travelled with family
Disliked: Amenities, property conditions & facilities
Definitely will not stay there again. The area was dirty and the staff unfriendly.
Stayed 3 nights in Nov 2023

4/10 Poor

Sarah

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I would not stay here again. They have no place to keep bags other then in their lobby. Bed sheets had a stain on them and their guest lounge area looked like a closet. It was cheap and close to subway and in chinatown.
Stayed 2 nights in Nov 2023

8/10 Good

Michael

Liked: Cleanliness
great position for exploring Manhatten. waiting 30 days for the $100 bond per room was not good it ate into my holiday budget
Stayed 2 nights in Oct 2023

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value. Was a bit worried it would be a bit of a dive due to how much cheaper it is than most Manhattan Hotels, however I was pleasantly surprised. Good sized room which was clean and comfortable. Only criticism would be the mattress needs replaced as it's much softer in the middle than the edges, but that's a bit of a "first world problem". Location wasnt great but on the plus side there were two subway stations within a 5 minute walk
Stayed 4 nights in Nov 2023

6/10 Okay

Zain

Stayed 2 nights in Nov 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 2 nights in Nov 2023

6/10 Okay

Sonjya

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Booking was for 2 nights but double booked first night so instead of private queen bed with ensuite (TV etc) had room with 2 lots of twin bunk beds (no Tv, poor fixtures/bath etc) simply underwhelming - second day had to leave luggage near front desk check out and back in after 3pm to have room should have had (nice room good fixtures, improved comfort) - staff really not helpful - when complained not getting what was paid for said we could cancel through expedia (and at 8pm at night find another hotel in New York nearby with a similar price? We had booked months in advance to keep price down so not an option!) Good deli just across the street, position good able to walk to 9/11 etc, handy to metro and bus stops. So if had 2nd room would give good 4 star review if had to have 1st room for another night would be 2stars maximum!
Stayed 2 nights in Oct 2023

10/10 Excellent

Lara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy hotel in Chinatown
I was over the moon with this great hotel in Chinatown. It’s basic but so clean and comfortable, and there is a great bodega across the road where you can get all the supplies you might need, including fresh coffee and smoothies. The staff were very friendly and helpful, and the beds were very comfortable - would stay again!
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness
Meh.
Absolute bare bones operation. There were some hairs in the shower not from us. It was otherwise fine, not too loud but definitely can hear traffic noise and especially car horns.
Stayed 1 night in Oct 2023

6/10 Okay

Hernando

Travelled with partner
Liked: Staff & service
One and done
Stayed 2 nights in Oct 2023