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4.3 out of 5

"Jonathan and adam were so helpfull and courteous at all times. Position of hotel was brilliant as was the whole stay at cassa. Rooms were clean and ho ... " More

By a verified traveller on Sat 08 Dec 2018

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Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Cassa Hotel NY 45th Street, you're just a quick walk from 5th Avenue. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Enjoy American cuisine and garden views while dining at Butter
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute walk from 5th Avenue and 4 minutes on foot from Times Square
  • Pets welcome for a fee

Cassa Hotel NY 45th Street ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cassa Hotel NY 45th Street

Everyone (15)
5 out of 5

Posted by on 10 Aug 2019

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Comment from Hotel Management

11 Aug 2019 by Team Cassa

Thank you for your rating. We hope to see you soon.!

5 out of 5
Jonathan and adam were so helpfull and courteous at all times. Position of hotel was brilliant as was the whole stay at cassa. Rooms were clean and housekeeping staff excellent. Carnt wait to return.

Posted by on 8 Dec 2018

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Comment from Hotel Management

8 Dec 2018 by Mery Obispo

Thank you for taking the time to leave a review of your stay. We are happy to hear that our rooms were able to accommodate your needs throughout your stay. I will be sure to let our Housekeeping and Front Office staff specially Jonathan and Adam know what an impact they have made during your stay. We all look forward to having you as our guest in the future!

5 out of 5

Great hotel in a great location .

We stayed here for 5 nights on our recent trip to NYC. Hotel staff were very welcoming and helpful with information about New York . The room was spotless and cleaned daily. The location was great -2 minute walk to Time Square and 5 minutes to 5th Avenue. There are 2 good Irish bars nearby that serve food and have live music on some nights. We loved Bar 54 at the top of the Hyatt Centric, just across the block from the hotel (you need to reserve a table to get a seat outside but the views at sunset are amazing ) . The room could have done with some more drawers and storage and maybe plugs near mirrors so you could use hairdryer etc but these are only minor issues . Would stay here again but would book a bigger room .

Posted by on 8 Oct 2017

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4 out of 5

Great location.

Loved this hotel. Excellent location. Friendly staff. would definitely use again.

Posted by , from Scotland on 25 Sep 2017

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5 out of 5
Wir hatten einen super Aufenthalt im Hotel. Die Lage ist sehr Zentral und ruhig gelegen. Das Personal ist sehr freundlich. Wir würden jederzeit dieses Hotel wieder buchen

Posted by on 23 Jan 2019

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Comment from Hotel Management

3 Feb 2019 by Team Cassa

Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the Cassa. On behalf of our entire staff at Cassa Hotel NY 45th Street we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Omar Lewis Assistant Front Office Manager

3 out of 5
Super zentral gelegen, aber ansonsten eher schwierig. Die Schlüsselkarte musste mehrfach neu programmiert werden, die Fenster so schmutzig, dass man kaum hinausschauen kann, der Fernsehempfang musste 2 x in 3 Tagen repariert werden, die Raumheizung erfolgt über klimaanlagenähnliches, aber ohrenbetäubendes, sich ständig zu- und wieder abschaltendes Warmluftgebläse, der Boden im Bad ist eiskalt. Die Besetzung der Rezeption war aber freundlich und stets bemüht.

Posted by , from Düsseldorf on 26 Nov 2018

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Comment from Hotel Management

27 Nov 2018 by Mery Obispo

Dear Danny, We do apologize for the inconvenience may cause from our HVAC. I already addressed this issue to our Engineering Department. We will do our best that for the next time you will visit us, it will happen for you again.

4 out of 5
super zentrales Hotel zur Erkundung von Manhatten, die ZImmer sind ausreichend groß, die Dusche sogar sehr groß und modern, der Teppichboden könnte mal ausgetauscht werden, bei unserem Aufenthalt (28.8.-4.9.2018) war es heiß und die Abwasserrohre im Bad rochen nicht gut, der Zimmerservice ließ die Tür zum erleuchteten (muss nicht sein) Bad offen, so dass sich der Geruch im ganzen Zimmer verteilte; freies WLAN für 2 Geräte, Kühlschrank, Hauptgeräusch: Klimaanlage aber ohne diese wäre es unerträglich gewesen, morgens Kaffee oder Tee im Pappbecher umsonst und bei Rückkehr Zitronenwasser - nette Geste! Sitzgelegenheiten im Eingangsbereich etwas schmuddelig, insgesamt relativ anonym

Posted by , from Villingen-Schwenningen on 17 Sep 2018

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Comment from Hotel Management

30 Sep 2018 by Team Cassa

Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the Cassa. On behalf of our entire staff at Cassa Hotel NY 45th Street we thank you for your business and we hope to see you again when your travels bring you back to the area!

4 out of 5
Das Hotel ist sehr zentral gelegen, nahe Times Square. Wenn man eine Woche zu zweit im Hotel verbringt, gibt es viel zu wenig Stauraum für Kleider, daher ist das Zimmer eher kahl eingerichtet. Das Bad ist von der grösse OK, aber eben auch hier nicht genug Ablageflächen. Top ist der grosse TV! Kühlschrank ist vorhanden (ohne Minibar-Inhalt) dafür kein Tresor im Zimmer. Ein Pluspunkt ist die Terrasse, der Kaffe/Tee- und Limo-Stand in der Lobby. Ich fand es jetzt nicht unbedingt sehr sauber im Zimmer. Der Boden im Bad wurde auf jeden Fall nicht immer Top gereinigt. Im Grossen und Ganzen war das Hotel aber toll.

Posted by , from Wangen on 22 Aug 2018

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Comment from Hotel Management

30 Sep 2018 by Team Cassa

Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the Cassa. On behalf of our entire staff at Cassa Hotel NY 45th Street we thank you for your business and we hope to see you again when your travels bring you back to the area!

4 out of 5

Gute Lage;Preis-Leistungsverhältnis fair

Pros: Lage sehr zentral,sauber,freundlich,guter Preis
Cons: Nein
Location: Direkt in der Nähe Times Square
Alles tip top,jederzeit wieder. Viele Sehenswürdigkeiten gut zu Fuss erreichbar, Restourant das sich im Untergeschoss des Hotels befindet ist sehr gut.

Posted by , from ZH on 8 Apr 2018

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Comment from Hotel Management

11 Apr 2018 by Felecia S.

Vielen Dank für eine schöne Bewertung unseres Hotels. Wir sind sehr froh, dass Sie Ihren Aufenthalt genossen haben. Im Namen des gesamten Teams danken wir Ihnen für Ihr Geschäft und hoffen auf ein Wiedersehen!

4 out of 5
Komfortable Zimmergrösse, sehr angenehmes Bett, rundum zufrieden

Posted by on 3 Apr 2018

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Comment from Hotel Management

7 Apr 2018 by Felecia S.

Wir freuen uns, dass Sie Ihren Aufenthalt bei uns im Cassa Hotel genossen haben. Im Namen des gesamten Teams danken wir Ihnen für Ihr Geschäft und hoffen, Sie wiederzusehen.

About the Cassa Hotel NY 45th Street

Location 70 West 45th St., New York, NY 10036

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The boutique Cassa Hotel NY 45th Street also features a fitness centre, concierge services, and complimentary newspapers in the lobby. This New York hotel is smoke free.

  • 165 guestrooms or units
  • Built in 2010
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Grand Central - 42 St. Station (1.1 km / 0.7 mi)
  • Metro station: 47 - 50 Sts - Rockefeller Center Station (0.2 km / 0.1 mi)

Room Amenities

Cassa Hotel NY 45th Street offers 165 accommodations with iPod docking stations and a safe. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, designer toiletries and hairdryers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • iPod dock
  • HD television
  • Luxury bedding
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Designer toiletries
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Butter – Overlooking the garden, this restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.

Pet Policy

  • Pets: USD 150.00 per pet, per stay
  • Weight limit: 25 lb per pet Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Smoke detector
  • Debit cards
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 25.00 for adults and from USD 25.00 for children
  • Nearby parking fee: USD 50 per day (656 ft away; open 5:00 AM to 10:00 PM)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cassa Hotel
  • Cassa New York
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