Truss Hotel Times Square

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Truss Hotel Times Square

Rooftop terrace
Exterior
Business centre
Reception
Premium bedding, in-room safe, laptop workspace, soundproofing

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
515 Ninth Avenue, New York, NY, 10018
  • Jacob K. Javits Convention Center
    7 min walk
  • Times Square
    9 min walk
  • Madison Square Garden
    9 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    55 min drive

Room options

Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Truss Hotel Times Square

Hotel with a 24-hour fitness centre, a quick walk to Times Square
This smoke-free hotel features a 24-hour fitness centre, a rooftop terrace and a business centre. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
Truss Hotel Times Square offers 86 accommodations with a safe and a hairdryer. Beds feature premium bedding. 48-inch LCD televisions come with satellite channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The sightseeing around Truss Hotel Times Square gets high marks from our customers. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a 24-hour gym and a business centre are available.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Within a 10-minute walk of Times Square and Broadway
  • Dogs welcome for a fee
Public spaces have free WiFi. You'll find a business centre on site. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at Truss Hotel Times Square .

This 4-star New York hotel is smoke free.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 8:00 AM to midnight (USD 65 per night)

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Grab bar in shower (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-width doorways (81 centimetre wide)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.0 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 65 per night (151 ft away; open 8:00 AM to midnight)
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Truss
Cassa Times Square Hotel
Truss Times Square New York
Truss Hotel Times Square Hotel
Truss Hotel Times Square New York
Truss Hotel Times Square Hotel New York

Truss Hotel Times Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1063 out of 2220 reviews" "
Rating 8 - Good. 621 out of 2220 reviews" "
Rating 6 - Okay. 312 out of 2220 reviews" "
Rating 4 - Poor. 120 out of 2220 reviews" "
Rating 2 - Terrible. 104 out of 2220 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Teresa

Stayed 2 nights in Sep 2024

10/10 Excellent

xiaoyun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is perfect, so does the staff
Stayed 6 nights in Oct 2024

10/10 Excellent

William

Travelled with family
Great location
Stayed 4 nights in Oct 2024

8/10 Good

Ana

Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Centrally located to Times Square and broadway shows. Dog friendly!! Our dogs had the best vacation. 10/10 dogs would recommend. Chris at the front desk was excellent!
Stayed 2 nights in Oct 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Mariz

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
I think the hotel did its purpose. I would avoid the area next time I’m in New York. It is sketchy but we didn’t know that since it’s our first time. The AC in the hotel was so loud turning on and off. It woke us up from our sleep. The hotel is attached to some sort of other property and there were parties happening there at night and we can hear it from our room. Luckily the loud AC acted as white noise. Cleanliness of the room was not ideal. Staff at the front desk was great though.
Stayed 3 nights in Sep 2024

10/10 Excellent

josefina

Stayed 3 nights in Aug 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Catherine

Stayed 3 nights in Sep 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to spend couple days in NY
Stayed 4 nights in Sep 2024

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay was very enjoyable at Truss. The area didn’t seem the best (more so at night), but didn’t feel unsafe at all, and always felt comfortable at the hotel and in our room. Definitely a plus that it is located in midtown area making it convenient to hop on the subway to get to where you want to be. Overall a very positive experience in NYC!
Stayed 4 nights in Sep 2024

10/10 Excellent

Susana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, they store our bags until check-in and also after checking-out until we were ready to go home. Terrace has a beautiful view!
Stayed 2 nights in Sep 2024

10/10 Excellent

Fabian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location at a great place in NY
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jessie and Chris at reception were truly amazing! They made our trip to NY so special! The hotel is centrally located and has good dining close by
Stayed 2 nights in Sep 2024

2/10 Terrible

Shari

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and was absolutely appalled by the conditions. For $500 per night, I expected a clean and comfortable room, but what I found was far from acceptable. The room was dirty and outdated, with dust and stains everywhere. The bathroom was particularly concerning—there was no ventilation, and mold was growing in multiple spots. This is not just an inconvenience; it’s a serious health hazard. I believe this hotel should be investigated for its shocking lack of hygiene and safety standards. No guest should have to endure these conditions, especially at such a high price. It’s time for accountability, and I genuinely hope this establishment goes out of business unless they make significant changes. Save your money and find somewhere that values cleanliness and guest health
Stayed 5 nights in Sep 2024

10/10 Excellent

Carrie

Stayed 1 night in Sep 2024

8/10 Good

Dayra

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Hanna

Stayed 3 nights in Sep 2024

6/10 Okay

Correna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Amandeep Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Seyfi

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was not helpful. Rooms are not good, beds are terrible. No other comments
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024