Truss Hotel Times Square

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Truss Hotel Times Square

Rooftop terrace
Exterior
Premium bedding, in-room safe, laptop workspace, soundproofing
Reception
Business centre

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
515 Ninth Avenue, New York, NY, 10018
  • Jacob K. Javits Convention Center
    7 min walk
  • Times Square
    9 min walk
  • Madison Square Garden
    9 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    55 min drive

Room options

Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Truss Hotel Times Square

Hotel with a 24-hour fitness centre, a quick walk to Times Square
This smoke-free hotel features a 24-hour fitness centre, a rooftop terrace and a business centre. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
Truss Hotel Times Square offers 86 accommodations with a safe and a hairdryer. Beds feature premium bedding. 48-inch LCD televisions come with satellite channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The sightseeing around Truss Hotel Times Square gets high marks from our customers. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a 24-hour gym and a business centre are available.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Within a 10-minute walk of Times Square and Broadway
  • Dogs welcome for a fee
Public spaces have free WiFi. You'll find a business centre on site. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at Truss Hotel Times Square .

This 4-star New York hotel is smoke free.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 8:00 AM to midnight (USD 65 per night)

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Grab bar in shower (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.0 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 65 per night (151 ft away; open 8:00 AM to midnight)
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Truss
Cassa Times Square Hotel
Truss Times Square New York
Truss Hotel Times Square Hotel
Truss Hotel Times Square New York
Truss Hotel Times Square Hotel New York

Truss Hotel Times Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1022 out of 2113 reviews" "
Rating 8 - Good. 595 out of 2113 reviews" "
Rating 6 - Okay. 285 out of 2113 reviews" "
Rating 4 - Poor. 113 out of 2113 reviews" "
Rating 2 - Terrible. 98 out of 2113 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel really surprised us. Located in Hell's Kitchen but the area wasn't bad and the staff was so nice and attentive. The rooms were clean and spacious. Not glamorous but I would definitely stay there again. Definitely great for a quick stay.
Stayed 1 night in Sep 2024

4/10 Poor

Miryam, franklin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old property, staff very nice! This property is highly overrated for what truly is. No coffee maker on the room.
Stayed 2 nights in Aug 2024

8/10 Good

Suzette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph Lewis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the front desk was amazing, especially Jessica. She was absolutely amazing and extremely kind to us every single day we was there. I really love the hotel. The whole experience was great, especially the location. Quiet and serene in a rooftop was amazing!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was very aged and in poor condition. Beds were lumpy abd uncomfortable. Considering the pricing, I expected much nicer accommodations.
Stayed 1 night in Aug 2024

10/10 Excellent

salvador

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect environment and location, staff is absolutely awesome. So greatfull to Jessy and Chris with their great support and friendship.
Stayed 2 nights in Aug 2024

8/10 Good

PETER

Travelled with family
Service
Stayed 1 night in Aug 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Marissa

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Margo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
property was fine however elevator to rooftop not working. also thought price a bit high for location
Stayed 2 nights in Aug 2024

10/10 Excellent

Tatjana, WAXHAW

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location! Nice rooftop and great staff!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Nguyen Duc Anh

Stayed 3 nights in Aug 2024

6/10 Okay

Kimberly

Travelled with family
I had high hopes for this hotel, but unfortunately the second night of our stay, our shower leaked and flooded the floor, we had to be moved to another room at 1am which that room was hot and come to find out, the AC was froze up, it took 2 hours to defrost. When I checked out, the associate wasn't friendly, poor customer service skills. The only thing I can say about this hotel is, when I checked in the lady that checked us in was simply amazing!
Stayed 3 nights in Aug 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfectly located in the Hells Kitchen / Times Square area. Plenty of places to eat locally. The hotel even provides a recommendation list of restaurant. This is my go to NYC hotel, the room is spacious with microwave & mini fridge too. The rooftop views are amazing. Great stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is great property for short stay, convenient located!
Stayed 3 nights in Aug 2024

10/10 Excellent

Moises

Stayed 1 night in Aug 2024

10/10 Excellent

godfred

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Julisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is super friendly here and the hotel is always clean. Love staying here there’s a nice cafe right across the street the food is amazing would recommend this hotel every single time.
Stayed 1 night in Aug 2024

10/10 Excellent

nirala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

4/10 Poor

Inga

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC in the room was incredibly loud, it was impossible to sleep. When we asked to switch the room, we were told that all rooms had this issue. Even though we were staying at this hotel, we were charged 2$ per bag (only cash for some reason) to keep there before our check in time. We would definitely not recommend this hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Carmelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Georgette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Savador

Stayed 5 nights in Aug 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good convenient location to get away from it all and good friendly people
Love the gym and it’s 24/7
Stayed 2 nights in Aug 2024