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Citadines Connect Fifth Avenue New York

3.5 star property

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Photo gallery for Citadines Connect Fifth Avenue New York

Property entrance
Hypo-allergenic bedding, down duvets, in-room safe
Theatre show
Lobby sitting area
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
15 West 45th Street, New York, NY, 10036
  • Rockefeller Center
    ‪5 min walk‬
  • Times Square
    ‪6 min walk‬
  • Grand Central Terminal
    ‪7 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪53 min drive‬

Room options

View all photos for Premier Room, 1 King Bed, Accessible

Room amenity

Premier Room, 1 King Bed, Accessible

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Room amenity

Premier Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room with Two Double Beds

Premier Room with Two Double Beds | Hypo-allergenic bedding, down duvets, in-room safe

Premier Room with Two Double Beds

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Bar (on property)

Hyatt Place New York City/Times Square

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (2480)
The price is €405
for 1 room
includes taxes & fees
5 Apr - 6 Apr
Hyatt Place New York City/Times Square

About this property

Citadines Connect Fifth Avenue New York

Hotel with free breakfast, a quick walk to 5th Avenue
A 24-hour business centre, a business centre and concierge services are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Weekly housekeeping is available.
Citadines Connect Fifth Avenue New York offers 124 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down duvets. LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The sightseeing around Citadines Connect Fifth Avenue New York gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free breakfast and free WiFi in public areas, plus a 24-hour business centre.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 3-minute walk from 5th Avenue and 5 minutes on foot from Rockefeller Center
  • Pets welcome for a fee
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Citadines Connect Fifth Avenue New York.

This 3.5-star New York hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Hand-held showerhead
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (74 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25.25 per accommodation, per night.
  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue
Hotel Central Fifth Ave
New York City Fifth Avenue Holiday Inn Express
Holiday Inn Express Fifth Avenue
Holiday Express New York City Fifth Avenue
Holiday Express Fifth Avenue
Hotel Central Fifth Ave New York
Central Fifth Ave New York
Central Fifth Ave
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn Express New York City Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York

Citadines Connect Fifth Avenue New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 595 out of 1333 reviews
Rating 8 - Good. 375 out of 1333 reviews
Rating 6 - Okay. 180 out of 1333 reviews
Rating 4 - Poor. 85 out of 1333 reviews
Rating 2 - Terrible. 98 out of 1333 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Shaye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely wonderful. You couldn’t find a better deal this close to times square
Stayed 5 nights in Dec 2024

10/10 Excellent

Daniela

Stayed 3 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, okay otherwise
It was okay. The room was smaller than I thought it would be, and the coffee maker had only 1 decaf coffee for the two of us. The check-in was delayed for at least a half hour. Other than that, it was fine.
Stayed 1 night in Dec 2024

10/10 Excellent

vivian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and nice. Within walking distance to Times Square and downtown.
Stayed 1 night in Dec 2024

4/10 Poor

Linda

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Isyol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!!!!
This hotel is great and location is fantastic. Staff is super friendly and helpful. I will stay again.
Stayed 3 nights in Dec 2024

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Stacey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth upgrading your room to a higher floor. $15 per nite extra for a higher floor that goes up 22 flights to see in an aly way. Dont waist your money. Free breakfast is danish, apple, banana, and OJ. The coffee bar was nice though. .
Stayed 3 nights in Dec 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Angie

Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah

Stayed 4 nights in Nov 2024

8/10 Good

ESTEFANIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room too small, no microwave nor fridge. Bed and pillows were awesome.
Stayed 2 nights in Dec 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but nice overall.
Stayed 3 nights in Dec 2024

10/10 Excellent

Orlando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checks all the boxes for business travelers
The location of this hotel is outstanding, the hotel rooms. although small, are clean and comfortable. For business travel this is ideal.
Stayed 6 nights in Dec 2024

10/10 Excellent

Pete

Stayed 1 night in Oct 2024

10/10 Excellent

Marielle

Stayed 2 nights in Nov 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Lionel

Stayed 2 nights in Nov 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay NYC
Great location & very clean. Didnt have all immenadies as posted but worked out well.
Stayed 2 nights in Nov 2024

8/10 Good

Claudia V Millán

Travelled with family
Liked: Cleanliness, staff & service
Good Hotel and excellent location
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Stayed 3 nights in Nov 2024

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service
Location, Location, Location
Lobby is a little small and set up is strange. Employees were very helpful and nice. Room is smallish but serves its purpose. Location can’t be beat.
Stayed 1 night in Nov 2024