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Crowne Plaza HY36 Midtown Manhattan by IHG

4.0 star property

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Photo gallery for Crowne Plaza HY36 Midtown Manhattan by IHG

Property amenity
Point of interest
Restaurant
Restaurant
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
320 W 36th St, New York, NY, 10018
  • Madison Square Garden
    ‪5 min walk‬
  • Times Square
    ‪9 min walk‬
  • Broadway
    ‪10 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Communication, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds (Communication, Accessible Tub)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Hearald Square)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Hearald Square)

  • City view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower)

  • City view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Room amenity

Standard Room

  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Broadway)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Broadway)

  • City view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds (Roll-In Shower)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Communications)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communication, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Communication, Accessible Tub)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza HY36 Midtown Manhattan by IHG

Hotel with a fitness centre, a short walk to Madison Square Garden
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business centre and concierge services.
Crowne Plaza HY36 Midtown Manhattan by IHG offers 251 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The breakfast at Crowne Plaza HY36 Midtown Manhattan by IHG gets high marks from our customers. During your stay, you're just a quick walk from Madison Square Garden. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort, cleanliness and low noise level
  • Just a 5-minute walk from Madison Square Garden and 9 minutes on foot from Times Square
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly Crowne Plaza HY36 Midtown Manhattan by IHG also features a fitness centre, concierge services, and complimentary newspapers in the lobby.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.
Crowne Plaza HY36 Midtown Manhattan by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Croatian, English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to midnight (USD 67.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 14 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14 to 35 per person
  • Nearby parking fee: USD 67.50 per day (1001 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Facilities fee: USD 29 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Midtown Manhattan Hotel
Crowne Plaza Midtown Manhattan New York
Crowne Plaza HY36 Midtown Manhattan Hotel
Crowne Plaza HY36 Hotel
Crowne Plaza HY36
Crowne Plaza Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel
Crowne Plaza HY36 Midtown Manhattan an IHG Hotel
Crowne Plaza HY36 Midtown Manhattan by IHG New York
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel New York

Crowne Plaza HY36 Midtown Manhattan by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1286 out of 1825 reviews
Rating 8 - Good. 385 out of 1825 reviews
Rating 6 - Okay. 93 out of 1825 reviews
Rating 4 - Poor. 30 out of 1825 reviews
Rating 2 - Terrible. 31 out of 1825 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fungai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
I will stay here again and again! Fantastic location with super easy accessibility to Penn Station and so much that NYC has to offer. The highest requirement on my list of must haves is cleanliness and this hotel did not disappoint.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dilhan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Experience and Staffs were super nice and helpful!
Stayed 1 night in Dec 2024

10/10 Excellent

Catherine

Stayed 1 night in Jan 2025

10/10 Excellent

Allison

Travelled with group
The room was beautiful!
Stayed 1 night in Dec 2024

8/10 Good

Laurie

Travelled with group
Liked: Cleanliness, staff & service
Very nice hotel. Clean. Easy check in. Don’t care for the extra $29 fee they tack on after you’ve already paid. Also lots of small things in the room were faulty like some of the lights, slow to drain sink, difficult to regulate water temp, etc. Not deal breakers but those little details do take away from the overall experience. Would stay again.
Stayed 1 night in Jan 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay with a very comfortable room and clean. Bed and pillows very comfy. The only negative was the room could have been larger for a weeks stay but other than that was perfect. Great location for arriving at Penn station
Stayed 7 nights in Dec 2024

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, great staff and close to everything.
Stayed 4 nights in Dec 2024

10/10 Excellent

Brici

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My teenaged daughter and I enjoyed our 3 day stay here. Service was excellent. We arrived from our flight a bit earlier and our room was ready. We were very close to Penn Station and Madison Square Gardens. I am a light sleeper and the hotel was very quiet - I did not hear honking cars or sirens. We were about a 13 minute walk to Times Square. Overall we had an excellent stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Juan P.

Stayed 6 nights in Dec 2024

2/10 Terrible

Asan

Stayed 5 nights in Dec 2024

10/10 Excellent

Cody

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at this hotel in NYC. We stayed over the busy New Year's Eve holiday. The staff was extremely busy but stayed on point the entire trip. They really make you feel welcome.
Stayed 2 nights in Dec 2024

10/10 Excellent

Larry

Yoni at the front desk is outstanding, with a tremendous future in whatever he chooses… encompasses all the excellent traits to make customers feel welcome and wanted.
Stayed 1 night in Dec 2024

8/10 Good

Brett

Stayed 9 nights in Dec 2024

6/10 Okay

Vishal

Liked: Staff & service
Hotel is located very close to subway and train station. Hardly 5 minutes walk. It is close to Penn station. Staff was super friendly and very accommodating. Hotel has a restaurant and we had pre-paid breakfast coupons for adults. Breakfast served is hot and has many good options. Restaurant main server did not find him kind and was less patience and many mistakes in our order. Otherwise food was 4 out of 5. Hotel walls are thin and can hear next door neighbors. Also, little kid crying next door we can hear as well. Small fridge in the hotel, its compressor was way too loud and noisy as a car motor running. Had to unplug it. Heater did not work. They moved us to another room and still the same issue. Bathroom's are out dated but acceptable. Hotel room size are way too small. we did not even have a space to open 1 full size bag. And hardly any space to keep rest of the 2 small bags. Beds were too soft and not firm. Bed size is full size and not queen. After moving to another room, the noise was reduced and there was some small space where we can open the full size bag. Overall proximity to all attractions is nice, hot breakfast was good, staff was good, very close to train stations and price for the hotel is fair. However it is not a 4 star hotel for me. I will look for other options next time around.
Stayed 4 nights in Nov 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 5 nights in Dec 2024

8/10 Good

Unapologetic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my short stay at this hotel. However some of the electrical ports for the phones need to be repaired. Other than that. Excellent stay!!
Stayed 1 night in Dec 2024

10/10 Excellent

Merlyn, Arlington

Travelled with family
Great hotel and closed to everything.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend!
The hotel and the staff were great. The hotel was convenient to Penn Station and surrounding locales. I will stay here again.
Stayed 2 nights in Dec 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, room comfort
Need to improve the breakfast service
The breakfast service was hit or miss, some of the staff did not seem to be motivated to serve in a timely manner.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Yoni, who checked us in, was friendly and helpful-- future hotel CEO? Room was too small, but nice and clean, and had a fridge. Liked the pod coffee in the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Pablo

Liked: Cleanliness

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for the price
Nice hotel with a great stsff and an easy walk from Penn station.
Stayed 2 nights in Dec 2024