Dream Downtown, by Hyatt

4.5 star property
VIP Access

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Photo gallery for Dream Downtown, by Hyatt

Lobby
Bar (on property)
Room, 1 King Bed (Platinum) | Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Minibar, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Free WiFi
  • Pet-friendly

Explore the area

Map
355 W 16th St, New York, NY, 10011
  • The High Line Park
    ‪4 min walk‬
  • Empire State Building
    ‪4 min drive‬
  • Times Square
    ‪4 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room, 1 King Bed (Bronze)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Pool Access (Gold)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Silver)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Silver)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Gold)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Suite (Platinum)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Platinum)

  • 46.0 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony (Bronze)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Bronze)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Pool View (Silver)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (ROLL IN SHOWER, POOL ACCESS (GOLD))

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Bronze)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed (Gold)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Dream Downtown, by Hyatt

Luxury hotel with nightclub and 24-hour fitness centre
This smoke-free hotel features a restaurant, a nightclub and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a rooftop terrace are on-site.
Dream Downtown, by Hyatt offers 314 accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us they can't get enough of Dream Downtown, by Hyatt's great location. During your stay, you're just a quick walk from Chelsea Piers. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include meeting rooms, a gift shop and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Chelsea Market and 4 minutes on foot from The High Line Park
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Dream Downtown, by Hyatt offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A nightclub, a rooftop terrace, and multilingual staff are also featured at the luxury Dream Downtown, by Hyatt. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

Dream Downtown, by Hyatt has a restaurant on site.

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 85 per night)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Access to the beach and pool is limited to adults over 21 years old and is open Tuesday-Sunday from 11 AM to 6 PM. Access to the pool is available by reservation only and fee varies.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 12 September to 30 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 99 per accommodation, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 57.38 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 85 per night
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

We should mention

  • The seasonal pool will open on 19 May and close on 13 September.
  • Pool access available from 8:30 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Dream Downtown, by Hyatt Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 634 out of 1352 reviews
Rating 8 - Good. 255 out of 1352 reviews
Rating 6 - Okay. 198 out of 1352 reviews
Rating 4 - Poor. 134 out of 1352 reviews
Rating 2 - Terrible. 131 out of 1352 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room.
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here at the DREAM Downtown. It was clean, swanky, the staff was friendly, the service was very good! It was one of the best hotels I have stayed at. I will be coming back! Thank you!
Stayed 2 nights in Dec 2024

6/10 Okay

Patrick

Travelled with partner
Liked: Cleanliness, staff & service
Noisy. Paper thin walls. You hear everything above and everything next door. If noise keeps you awake, don’t stay here. Otherwise the hotel was cute and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Courtney

Stayed 1 night in Sep 2024

2/10 Terrible

Uberto

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great disappointment
I use to stai in Dream Downtown in The past; hotel is getting old and service Very Poor. At My arrival….long wait for check in ( even if I should have Priority due to World Of Hyatt Member. But The worst is they don’t refound me for cancellation of last night with 3 days advise. Won’t happen again….because I won’t visit this hotel anymore.
Stayed 5 nights in Dec 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and customer service.
Stayed 1 night in Nov 2024

10/10 Excellent

Tamila

Stayed 2 nights in Jul 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with amazing views from the nightclub. Staff was very friendly and the room was clean and comfortable, larger than most you find in the city. There’s also a coffee cafe in the lobby. We enjoyed going up to the club to experience some city nightlife and music!
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Fun, clean, helpful friendly team at Dream.
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 1 night in Nov 2024

6/10 Okay

Fatima

Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Janeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful. The rooms were cute and very clean. The staff was amazing and so kind—and extremely helpful. The area was perfect too. Walking distance to almost anything you need. We loved it and will be staying there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Debra

Stayed 1 night in Nov 2024

8/10 Good

Dion

Stayed 4 nights in Nov 2024

4/10 Poor

Eric

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel in Poor Condition
The hotel is in bad shape. Poor condition. Disappointing and not what we expected. The entire facility needs maintenance. The carpet in the hallway was damaged. The furniture in the room was all worn out and the rug was a piece of trash.
Stayed 1 night in Nov 2024

10/10 Excellent

Tshisumpa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Akansh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Cameron, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, stylish, unique, and totally Instagram.worthy. Worth it to upgrade to a larger room, loved the bathtub and the separate sitting area. If you can get a good price it's a great place to stay, but the location is a bit south for my taste. A bit dated and showing it's age a bit, but still a very pleasant stay.

10/10 Excellent

Nicolle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best places I’ve stayed at nyc, the staff & the area were both good/amazing!
Stayed 1 night in Nov 2024

10/10 Excellent

david

Travelled with group
Very friendly staff, thoughtful about a quiet room, ease at check-in, willingness to make sure we had places to go/eat.
Stayed 1 night in Nov 2024

10/10 Excellent

Juan Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Christine E

Stayed 1 night in Jul 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, friendly helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024