Dream Downtown, by Hyatt

4.5 star property

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Photo gallery for Dream Downtown, by Hyatt

Lobby
Bar (on property)
Bar (on property)
Room, 1 King Bed, Balcony (Bronze) | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Free WiFi
  • Pet-friendly

Explore the area

Map
355 W 16th St, New York, NY, 10011
  • Chelsea Market
    ‪3 min walk‬
  • The High Line Park
    ‪4 min walk‬
  • Chelsea Piers
    ‪7 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪30 min drive‬

Room options

Room, 1 King Bed (Bronze)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Pool Access (Gold)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Silver)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Silver)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Gold)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Suite (Platinum)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Platinum)

  • 46.0 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony (Bronze)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Bronze)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Pool View (Silver)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (ROLL IN SHOWER, POOL ACCESS (GOLD))

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Bronze)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed (Gold)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Dream Downtown, by Hyatt

Luxury New York hotel in Manhattan with a nightclub
This smoke-free hotel features a restaurant, a nightclub and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a rooftop terrace are on-site.
Dream Downtown, by Hyatt offers 314 accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us they can't get enough of Dream Downtown, by Hyatt's great location. During your stay, you're just a quick walk from The High Line Park. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include meeting rooms, a gift shop and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Chelsea Market and 4 minutes on foot from The High Line Park
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Dream Downtown, by Hyatt offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A nightclub, a rooftop terrace, and multilingual staff are also featured at the luxury Dream Downtown, by Hyatt. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

Dream Downtown, by Hyatt has a restaurant on site.

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 85 per night)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Access to the beach and pool is limited to adults over 21 years old and is open Tuesday-Sunday from 11 AM to 6 PM. Access to the pool is available by reservation only and fee varies.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 12 September to 30 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 99 per accommodation, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 57.38 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 85 per night
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

We should mention

  • The seasonal pool will open on 31 May and close on 11 September.
  • Pool access available from 11:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Dream Downtown, by Hyatt Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 618 out of 1334 reviews
Rating 8 - Good. 252 out of 1334 reviews
Rating 6 - Okay. 197 out of 1334 reviews
Rating 4 - Poor. 135 out of 1334 reviews
Rating 2 - Terrible. 132 out of 1334 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dylan

Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Megan

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Michelle

Travelled with family
We have stayed at other Dream properties in the past - this one was is tired, a bit in need of refreshing or a deep clean. Numerous items promoted on the website were not available- rooftop bar, restaurants … double rooms had 2 bath towels and when asked for more eyes were rolled, some staff were friendly others could care less. I had really hoped for a better stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Simone

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I was annoyed that the room was not ready by 3:00. We arrived @ 12 and asked for an early check in. One of the rooms was available close to 3:00 and the other room was not available until 3:20 after several phone calls to ask them to get the room inspected so we could check in. For a one night stay, it should have been ready by 3:00. Otherwise the room was comfortable and clean.
Stayed 1 night in Nov 2024

2/10 Terrible

brianna

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great part of town
Stayed 2 nights in Nov 2024

2/10 Terrible

Marina

Disliked: Staff & service, room comfort
Super loud on the weekends
Extremely loud at night due to the club downstairs. We were in the 11th floor and still our room was vibrating from the music. Never stay here on a weekend unless you don't plan to sleep.
Stayed 1 night in Nov 2024

10/10 Excellent

Lilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a spectacular view of the empire state building. Room was modern, clean, comfortable bed, nice shower. Great location, across the street from Chelsea Market, subway at the end of the block. Night club on roof top deck, with incredible view, Tao next door.
Stayed 1 night in Nov 2024

10/10 Excellent

Colin

Stayed 1 night in Oct 2024

4/10 Poor

Wama

Liked: Staff & service
Disliked: Property conditions & facilities
The entire floor and room were outdated. The carpet was ripped and stained and some of the lights were not working. This hotel needs a lot of renovations!
Stayed 1 night in Oct 2024

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Craig

Stayed 1 night in Oct 2024

4/10 Poor

Jillian

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Needs some repair
The rooms are in need of repair - we had peeling Wallcovering, a worn out couch, torn carpet in the hall. It makes the facility feel dirty even when it’s not. The front desk was so helpful to us & the housekeeping staff was wonderful in helping us find a lost earring
Stayed 2 nights in Oct 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
WAY over priced for how outdated the room was. Staff and location are great though!
Stayed 1 night in Oct 2024

10/10 Excellent

Beth, Philadelphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite Chelsea hotels! Love the location
Stayed 1 night in Oct 2024

2/10 Terrible

Amanie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Letrell

Stayed 1 night in Oct 2024

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely lobby, room was great location was brilliant
Stayed 3 nights in Oct 2024

10/10 Excellent

Blas

Stayed 1 night in Oct 2024

10/10 Excellent

Helena

Stayed 4 nights in Sep 2024

10/10 Excellent

Helena

Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024

4/10 Poor

Akira

Liked: Staff & service
Stayed 1 night in Oct 2024