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Dream Downtown, by Hyatt

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dream Downtown, by Hyatt

Lobby
Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Bar (on property)
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Pet-friendly
  • Air conditioning
  • Gym

Explore the area

Map
355 W 16th St, New York, NY, 10011
  • Chelsea Market
    3 min walk
  • The High Line Park
    4 min walk
  • Chelsea Piers
    7 min walk
  • New York, NY (LGA-LaGuardia)
    30 min drive

Room options

View all photos for Room, 1 King Bed (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Bronze)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access (Gold)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Gold)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Silver)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Silver)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Gold)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Gold)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Platinum)

Minibar, in-room safe, desk, laptop workspace

Suite (Platinum)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Platinum)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Platinum)

  • 46.0 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Bronze)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Bronze)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View (Silver)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (ROLL IN SHOWER, POOL ACCESS (GOLD))

Designer toiletries, hair dryer, dressing gowns, towels

Room, 1 King Bed, Accessible (ROLL IN SHOWER, POOL ACCESS (GOLD))

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Bronze)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Gold)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Gold)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Standard High Line

Pet-friendly
Restaurant
Air conditioning
Gym
4.3 out of 5, Excellent, (1281)
The price is €543
for 1 night
includes taxes & fees
17 Dec - 18 Dec
The Standard High Line

About this property

Dream Downtown, by Hyatt

Luxury New York hotel in Manhattan with a nightclub
This smoke-free hotel features a restaurant, a nightclub and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a rooftop terrace are on-site.
Dream Downtown, by Hyatt offers 314 accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us they can't get enough of Dream Downtown, by Hyatt's great location. During your stay, you're just a quick walk from The High Line Park. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include meeting rooms, a gift shop and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Chelsea Market and 4 minutes on foot from The High Line Park
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Dream Downtown, by Hyatt offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A nightclub, a rooftop terrace, and multilingual staff are also featured at the luxury Dream Downtown, by Hyatt. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

Dream Downtown, by Hyatt has a restaurant on site.

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 60 per night)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Family friendly

  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Access to the beach and pool is limited to adults over 21 years old and is open Tuesday-Sunday from 11 AM to 6 PM. Access to the pool is available by reservation only and fee varies.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 12 September to 30 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 99 per accommodation, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 57.38 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 60 per night
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

We should mention

  • The seasonal pool will open on 31 May and close on 11 September.
  • Pool access available from 11:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Dream Downtown, by Hyatt Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 574 out of 1280 reviews" "
Rating 8 - Good. 240 out of 1280 reviews" "
Rating 6 - Okay. 195 out of 1280 reviews" "
Rating 4 - Poor. 138 out of 1280 reviews" "
Rating 2 - Terrible. 133 out of 1280 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

june

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location a block from the Chelsea Market.
Stayed 5 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great getaway. The hotel was clean and the amenities were good.
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Stayed 1 night in Aug 2024

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and clean!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Michael, New York

Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

6/10 Okay

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, but noisy and hidden fees
Very good location and nice, quaint room. But like other reviews mention, very noisy at night until about 4am from the street and the bars below. Also, $50 fee/day for gym and amenities that I didn’t know about until checkout.
Stayed 4 nights in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was a little slow considering there was only 1 person at the desk.
Stayed 4 nights in Aug 2024

6/10 Okay

Brian

Liked: Property conditions & facilities
This dream location is a “lifestyle” hotel, the property itself is great, the unfortunate part of the property is that it caters to the outside “guests”, this means if you want a $90 pool chair you can compete with the general public for it, if you want to sleep Wednesday through Sunday bring ear plugs because the bass from the nightclub will keep you up until at least 4 AM
Stayed 4 nights in Aug 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel & easily walkable! A great stay!
Stayed 5 nights in Aug 2024

2/10 Terrible

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and stay, rooms are not huge. But with the location and all the things to do near by that was expected. All staff I interacted with were very friendly and professional. Would definitely stay again. For the price point of this hotel you are getting more than you pay for.
Stayed 1 night in Aug 2024

10/10 Excellent

elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Suzanne

Stayed 3 nights in Aug 2024

10/10 Excellent

kiana

Liked: Cleanliness
Front desk excellent service. Everyone at the hotel was ver attentive , friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Stayed 4 nights in Aug 2024

6/10 Okay

Andrew

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
It smelled like a bar and a dirty bathroom
Stayed 4 nights in Aug 2024

4/10 Poor

Mariah

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Worst hotel stay, and I am not hard to please.
No happy with my stay here. Biggest issue to me is that the hotel doors do not automatically close behind you. The draft or pressure in the halls keeps them proped open a crack.. which could be risky for theft or safety. Even when I walked the halls I could see several people who didnt know the door didnt close properly.. with some being left open all night! This is not ok... There are no outlets anywhere near the beds? Very annoying for charging your p[hone and wanting the alarm close by... The fridge was broken, I moved rooms, the drawer was broken, then there was no bath robe, and the TV remote was not working. I found it shocking that every time I walked by the lobby/front desk the staff AVOID eye contact.. and dont even greet you. its very unwelcoming. The hallways smelled like weed and I could hear every conversation in the hallways. I am not a light sleeper, but this really affected me.
Stayed 4 nights in Aug 2024

6/10 Okay

Edwardo

Stayed 4 nights in Aug 2024

10/10 Excellent

Allia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at the Dream Downtown Hyatt for my birthday and I can’t say enough good things about this place. First off the staff was amazing and welcoming, (Glenny) a nice young lady from the staff give me a lot of options like great food places, lounges etc to check out she also gave me a card to give a restaurant name Philippe to get a free cocktail for my birthday like that was amazing. We book a pool access room but at check in a guy told us the pool access rooms are on the second floor however he gave us options like if we want a room where we can see the pool and that’s on the 6th floor, that was excellent because some hotels you have to pay for room upgrade. Me and boyfriend enjoy our stay and we really can say enough good things about this place. Big up (Glenny) we love and appreciate your kindness from start to end and thank you to the other staff members who show us love. Best hotel so far thank you guys.
Stayed 2 nights in Aug 2024

2/10 Terrible

Rayna

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Felix

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

ASTGHIK

Liked: Cleanliness
Stayed 4 nights in Aug 2024