Embassy Suites by Hilton New York Manhattan Times Square

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton New York Manhattan Times Square

Exterior
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Free daily buffet breakfast
Room, 1 King Bed, Balcony (Empire State Bldg Skyview) | View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Room service
  • Bar
  • Pet-friendly
  • Air conditioning
  • Laundry

Explore the area

Map
60 West 37th Street, New York, NY, 10018
  • 5th Avenue
    3 min walk
  • Macy's
    3 min walk
  • Bryant Park
    6 min walk
  • New York, NY (LGA-LaGuardia)
    25 min drive

Room options

1 King Bed City View

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed with Sofa bed, Accessible (Hearing, 3x3 Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa Bed (Empire Skyview)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Empire Skyview)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony (Empire State Bldg Skyview)

  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (3x3 Shower)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (w/ roll-in shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Empire Skyview with Terrace)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

1 King Sky View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed Sky View Hearing Accessible

  • 25.7 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

1 King Bed City View, MOB Accessible with 3x3 Shower

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

1 King Sky View, Hearing Accessible

  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (hearing acc)

  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

1 King City View, MOB Hear Accessible with 3x3 Shower

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

1 King City View Balcony, Hear 3x3 Shower

  • 27.2 sq m
  • Sleeps 2
  • 1 King Bed

1 King Sky View Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Embassy Suites by Hilton New York Manhattan Times Square

Hotel with free breakfast, a quick walk to 5th Avenue
Along with a restaurant, this hotel has 2 bars/lounges and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site. Housekeeping is available on request.
Embassy Suites by Hilton New York Manhattan Times Square offers 310 accommodations with laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us that they enjoy the free breakfast at Embassy Suites by Hilton New York Manhattan Times Square. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 bars.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy American cuisine while dining at The Heist
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute walk from 5th Avenue and 6 minutes on foot from Bryant Park
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 3498 square feet (325 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton New York Manhattan Times Square.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
The Heist – This lobby lounge specialises in American cuisine and only serves dinner.
The SkyLawn – This restaurant specialises in American cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 100 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Heist
  • The SkyLawn

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business centre
  • 3,498 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 18 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Resort fee: USD 34.43 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 100 per day (49 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 18 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton New York Midtown Manhattan Hotel
Embassy Suites Hilton Midtown Manhattan Hotel
Embassy Suites Hilton New York Midtown Manhattan
Embassy Suites Hilton New York Midtown Manhattan Hotel
Embassy Suites Hilton New York Midtown Manhattan
Embassy Suites by Hilton New York Manhattan Times Square Hotel
Hotel Embassy Suites by Hilton New York Midtown Manhattan
Embassy Suites by Hilton New York Midtown Manhattan New York
Embassy Suites Hilton Hotel
Embassy Suites Hilton

Embassy Suites by Hilton New York Manhattan Times Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 961 out of 1943 reviews" "
Rating 8 - Good. 528 out of 1943 reviews" "
Rating 6 - Okay. 264 out of 1943 reviews" "
Rating 4 - Poor. 112 out of 1943 reviews" "
Rating 2 - Terrible. 78 out of 1943 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The hotel staff was amazing. Location is great. Cons..the room did not feel clean, the matress protector had hair and crumbs when we removed the sheets to be changed.. Housekeeping only comes per request..which we didnot know until day 3 when i asked.. so on day 3 they came but only made bed and changed towels. They did not sweep or wipe anything down or change sheets. On day 5 i requested house keeping again and removed sheets myself to ensure they be changed the matress cover was disgusting and dirty. They did change sheets but took the blanket and did not replace it..or so we thought until we found the dirty blanket under the bed.
Stayed 5 nights in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New York was a dream!
Overall I loved my stay here. Hotel staff were friendly, helpful and very efficient. If I had one complaint it would be that the floor in my room did not look like it had been swept recently and when booking the amenities listed showed room type would include robes and when I arrived I found that my room did not in fact contain robes. This turned out to be a non-issue as most of my time was spent elsewhere, however. Location of this hotel was key for me. It was very central to everything I wanted to do in the city while not being situated directly on the Ave of the Americas so you get some relief from traffic noise. Overall a great experience!
Stayed 3 nights in Aug 2024

8/10 Good

Christina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Daryl

Stayed 4 nights in Aug 2024

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ginger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were so helpful and friendly.
Stayed 5 nights in Aug 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Mandy

Travelled with group
Liked: Amenities, property conditions & facilities
Best buffet breakfast with tons of options is a real bonus of this hotel. Plus extremely centrally located and very safe.
Stayed 3 nights in Aug 2024

8/10 Good

Lisa Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

benjamin

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Hotel itself is correct. The included breakfast is kind of cheap/low quality overall, crowded like very small door, few tables and almost always a line up. Space is quiet small and not very appealing for the breakfast. Elevators are slow. Only 3 fir the whole hotel basically we used the stairs modt oft the time because of the long wait. Finally, room was not cleaned when we came back at 5:30 pm and a long day walking in the city. We called the front desk, they sent someone saying the will have to clean now. But the bathroom was busy and we ask them toncome back later. They said no and didn’t clean the room. Front desk told me it’as usual to not clean before 5.30 pm and i refused the service so not their problem and they don’t have anyone to to it now as employees are new and not trained for that yet. So we will choose another hotel for the next visit.
Stayed 4 nights in Aug 2024

10/10 Excellent

Godfred kwesi, Houston

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not yet
Stayed 4 nights in May 2024

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
Anyone looking to dine and shop near Time Square should consider staying here, perfect location
Stayed 1 night in Aug 2024

8/10 Good

G'ane

Liked: Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Barbara

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location
Room was spacious for NYC, very clean, and had a beautiful view of the Empire State Building. Centrally located for everything we had planned for our mother/daughter weekend away. My new go-to hotel for our NYC trips!
Stayed 1 night in Aug 2024

8/10 Good

ruben

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Parham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

BONNIE

Travelled with family
Location only redeeming festure
While the front desk staff were most obliging, that is where it ended. Housekeeping was slow, waited over 5 hours(another call made) to get sofa bed opened)not thorough- room being cleaned at 6 pm one day(and poorly)or no one there until after 4 when s complaint was lodged. Request to speak to food & bev mngr was made but no response to concern.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Davette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hotel and can’t wait to get back soon!
Stayed 4 nights in Aug 2024

10/10 Excellent

Kenneth V Jones

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everything.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kendra, Battle creek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Easy subway access. Staff were friendly, well trained, and helpful. Great customer service. Rooms were clean with nice amenities. Fast thermostat- air/heat. Thin walls noise/TV The buffet is clogged but the food was good. We went at various times and it was the same. A lot of people bumping into each other with juices and coffees. And some areas were disorganized. For example, the toast station was off to the side and the butter was 2 stations away, and the plates were under other stations. So you had to wait to get each. People would even take your toast or abandon their own in that time frame. Or if someone stopped in the line for the fruit, muffin, or yogurt you had to wait behind them because there was not room to go around. But the staff did a great job with assisting and serving. And the fresh custom or chief choice omelette were a winner. I also loved the free snacks and cocktail hour. Wonderful bonus. I would suggest you giving each guest a paper laminated place marker for their tables so they can claim the table and get food. One side states reserved the other side states clear. I saw people complain about another taking their table; it became awkward after food sent to that table, and the ordering person lost it. The elevators are packed at peak times. If you can, book a lower floor and use the stairs ( at least to descend). We liked the hotel and will book it again. It’s our new nyc hotel.
Stayed 4 nights in Aug 2024

8/10 Good

Aubrey

Travelled with family
Liked: Cleanliness, staff & service
You can hear your neighbors when they open and close their door. The elevators are as slow as molasses and the breakfast area can get crowded towards the end of breakfast so get there early. The staff is wonderful and very helpful.
Stayed 6 nights in Aug 2024

8/10 Good

Cody

Travelled with group
Liked: Staff & service, property conditions & facilities
The staff was friendly and helpful, area was convenient for most activities for the average visitor.
Stayed 1 night in Aug 2024

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024