Four Points By Sheraton New York Downtown

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points By Sheraton New York Downtown

Exterior
Suite, 1 King Bed | Living room | 42-inch LCD TV with cable channels, TV, iPod dock
Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby
Food and drink

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
6 Platt St, New York, NY, 10038
  • South Street Seaport
    ‪2 min walk‬
  • Wall Street
    ‪4 min walk‬
  • Pace University
    ‪5 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪57 min drive‬

Room options

Room, 1 King Bed

8.2 out of 10
Very good
(86 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.0 out of 10
Very good
(112 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

8.4 out of 10
Very good
(97 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Corner

9.2 out of 10
Wonderful
(22 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

7.6 out of 10
Good
(13 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.2 out of 10
Very good
(26 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Four Points By Sheraton New York Downtown

Hotel with 2 restaurants, near New York University
This smoke-free hotel features 2 restaurants, 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a 24-hour business centre, coffee/tea in a common area and a microwave in a common area. Housekeeping is available on request.
Four Points By Sheraton New York Downtown offers 261 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Four Points By Sheraton New York Downtown's great location. During your stay, you're just a quick walk from South Street Seaport. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Enjoy Asian cuisine at Wuish Kitchen & Bar, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and limo or town car service
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 4-minute walk from Wall Street and 12 minutes on foot from One World Trade Center
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business centre, 2 meeting rooms, and limo/town car service.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Four Points By Sheraton New York Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star New York hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Wuish Kitchen & Bar – This restaurant specialises in Asian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Highkey RainforestRooftop – On-site rooftop bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 62 per day); discounts available
  • Limo/town car service
  • Secured, covered parking on site (USD 62 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 to 25 for adults and USD 18 to 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Highkey RainforestRooftop
  • Wuish Kitchen & Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from 6 January 2025 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Hallway
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 18 to 25 for adults and USD 18 to 25 for children
  • Covered self-parking fee: USD 62 per day
  • Nearby parking fee: USD 62 per day(499 ft away; open 24 hours)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Four Points By Sheraton New York Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 954 out of 1929 reviews" "
Rating 8 - Good. 537 out of 1929 reviews" "
Rating 6 - Okay. 199 out of 1929 reviews" "
Rating 4 - Poor. 112 out of 1929 reviews" "
Rating 2 - Terrible. 127 out of 1929 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Most convenient location and very comfortable accomadation
Stayed 3 nights in Oct 2024

8/10 Good

theodore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
close to restaurants and attractions
Stayed 2 nights in Oct 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Too much construction going on.
Stayed 4 nights in Oct 2024

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ciężko ocenić była to tylko jedną noc.natomias bardZo wygodne łóżko, łazienka sporą, obsługa bardzo miła.dodarkowy plus kawa rano na recepcji.bardzo fajne położenie do zwiedzania dolnego Manhatanu
Stayed 1 night in Oct 2024

2/10 Terrible

Amena

Disliked: Cleanliness, staff & service, property conditions & facilities
It is nothing for what I paid. I paid more than 200 per night.
Stayed 1 night in Oct 2024

8/10 Good

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other guests were noisy in hall ways late at night. Also tissue box empty after first night and not replaced.
Stayed 2 nights in Sep 2024

10/10 Excellent

Meagan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet
Stayed 1 night in Oct 2024

4/10 Poor

edna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dusty and dirty, one of the windows didn’t close properly and all the cold air was coming from outside, had to put some pillows and a sheet to kind of block the wind from coming in. We couldn’t sleep well because it was too cold for me and my kid.
Stayed 1 night in Oct 2024

10/10 Excellent

Shanice

Stayed 2 nights in Sep 2024

10/10 Excellent

9th_

Stayed 1 night in Aug 2024

6/10 Okay

Luis Othon, New York

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel has potential, but it would greatly benefit from improved maintenance and larger rooms. Addressing the odors in the rooms should be a priority. Additionally, the surrounding area, particularly the small plaza outside the entrances, could use regular cleaning to enhance the overall guest experience. While it's understandable that New York can be smelly, taking steps to improve the cleanliness of the area around the hotel would be greatly appreciated.
Stayed 5 nights in Jun 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

8/10 Good

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really all about the staff. The front staff is amazing.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jaimee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Minor upgrades needed but overall a great stay. Definitely recommend.
Stayed 2 nights in Oct 2024

6/10 Okay

kimisha

Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Tinell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mary E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the hotel. But couldn't sit Outside in the courtyard due to homeless people there
Stayed 1 night in Sep 2024

10/10 Excellent

Heng

Stayed 1 night in Sep 2024

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service
Will stay here again next time
Stayed 3 nights in Aug 2024

6/10 Okay

Rheid

Liked: Cleanliness, amenities
Disliked: Staff & service
I’ve stayed here before and the person that checked me in was very dismissive. I asked what floor and if I could upgrade they said no. Said the highest floor is 18 even though I stayed there less than 3 weeks ago and stayed on the 27th floor. The room I was put in the tv wasn’t working properly kept backing out the fixtures in the room were loose and lots of visible repairs. No proper lighting over the bed only the hallway. All the staff members were nice and helpful accept the guy who checked me in. I returned to this hotel because of the experience I had with Carlos while I was sick and wasn’t able to make it home
Stayed 2 nights in Oct 2024

4/10 Poor

OSMAN SELCUK

Business traveller
Liked: Cleanliness
Disliked: Staff & service
We made reservation for 3 rooms/3 people for 5 nights, from overseas, counting on the option the cash payment was acceptable. However, when we arrived at the hotel we were asked credit card deposit for the whole amount, which was a problem for us because the amount was high. We asked for other options but the manager was not helpful and insisted that a credit card with the whole limit should be physically there. After a few hours of arguments it turned out that i) debit card was also ok, and ii) credit card authorization was also ok; meaning that a credit card was did not need to be physically presented. We think that the manager was incompetent about the procedures and was not willing to cooperate, which put us in a very difficult position at arrival.
Stayed 5 nights in Sep 2024

10/10 Excellent

yeral

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024