Hyatt Grand Central New York

4.0 star property

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Photo gallery for Hyatt Grand Central New York

Pool
Restaurant
Lobby
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Parking available

Explore the area

Map
109 East 42nd Street, at Grand Central Terminal, New York, NY, 10017
  • Grand Central Terminal
    ‪2 min walk‬
  • Times Square
    ‪12 min walk‬
  • Empire State Building
    ‪13 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪29 min drive‬

Room options

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Presidential Suite

  • 130 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, City View

  • 84 sq m
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 1 Bedroom, City View

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, Corner

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Suite

  • 93 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hyatt Grand Central New York

Pet-friendly hotel connected to a shopping centre in New York with a 24-hour fitness centre
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and valet parking.
Hyatt Grand Central New York offers 1298 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us that they can't get enough of the sightseeing around Hyatt Grand Central New York. During your stay, you'll be connected to a shopping centre and just a quick walk from Grand Central Terminal. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a coffee shop/cafe. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Grand Central Terminal and Chrysler Building
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a coffee shop/cafe, there's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and 26 meeting rooms. Event space at this hotel measures 18370 square feet (1707 square metres) and includes a conference centre. A 24-hour fitness centre, spa services, and a vending machine are also featured at the business-friendly Hyatt Grand Central New York. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This New York hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 100 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 15 to 65 for adults and USD 15 to 32 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 26 meeting rooms
  • Computer station
  • Conference centre (18,370 square foot of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • In-room roll-in shower
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 45.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Newspaper
  • Phone calls
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 65 for adults and USD 15 to 32 for children
  • Valet parking fee: USD 100 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hyatt New York
Grand Hyatt New York Hotel
Hyatt New York Grand
New York Grand Hyatt
Grand Hotel Hyatt New York
Grand Hyatt Hotel New York
Grand Hyatt New York City
Hotel Hyatt New York
Hyatt Hotel New York City
Hyatt New York City
New York City Grand Hyatt Hotel
New York City Hyatt
New York Hyatt
Grand Hyatt Hotel
Grand Hyatt
Grand Hyatt New York
Hyatt Central York York
Hyatt Grand Central New York Hotel
Hyatt Grand Central New York New York
Hyatt Grand Central New York Hotel New York

Hyatt Grand Central New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2458 out of 5311 reviews
Rating 8 - Good. 1279 out of 5311 reviews
Rating 6 - Okay. 819 out of 5311 reviews
Rating 4 - Poor. 411 out of 5311 reviews
Rating 2 - Terrible. 344 out of 5311 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Karla

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There was a problem with the shuttle
Stayed 7 nights in Dec 2024

8/10 Good

MARILEE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
access to Grand Central Station, shops and markets within. did NOT like extra fees charged w/ only $15. market credit to be used or lose...
Stayed 3 nights in Dec 2024

8/10 Good

Carmen, State College

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice lobby and room was comfortable and clean with a city view. The bathroom was smaller than we expected and there was no coffee maker in the room. They do have $15 credit at the market cafe but a breakfast sandwich alone is $18. The valet and bell hops were friendly and helpful. We could have used some guidance trying to figure out how to time our luggage and the car pick-up at check-out. I suggest asking for the car well in advance and having cash on hand for multiple tips. It took about an hr because everyone was checking out around the same time and we interacted with 4-5 employees that needed to be tipped in addition to housekeeping. There was also a lot of waiting at the elevators. That said, this hotel was in a great location for walking and public transit. We would likely come back.
Stayed 1 night in Dec 2024

6/10 Okay

Ashley

Stayed 2 nights in Dec 2024

8/10 Good

Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Timothy Philip

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms basic and tired and so expensive for what you get. Be aware there maybe additional tax charges on top when you check in! Apart from that a very good hotel.
Stayed 6 nights in Dec 2024

10/10 Excellent

Artur

Stayed 3 nights in Nov 2024

6/10 Okay

Tammy

Liked: Staff & service
The location is very convenient but the area is very noisy with lots of construction noises and traffics of course. I thought this Grand Central Hyatt is old needs some fixing up. The toilet flushing is using the foot paddle,it is very noisy when flushing the toilet. For a high calibrate rated hotel like Hyatt using foot paddled tolit flush ing is very odd!
Stayed 3 nights in Dec 2024

10/10 Excellent

Kelsey R

Liked: Cleanliness, staff & service, property conditions & facilities
We went for a quick trip after Christmas. It was a perfect location and the room was a great size.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities
Good for distance walking
Stayed 5 nights in Dec 2024

8/10 Good

JOSE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Having Gran Central near was superb
Stayed 5 nights in Dec 2024

6/10 Okay

Mihai Madalin

Travelled with family and small children
Liked: Staff & service
The room wasn’t the cleanest. Found some pee drops on the toilet. No bags inside the trash cans, the room was a little cold as the windows are single glass only. This wasn’t a big deal for us but it might be for other people. Overall, not what we would expect from a 4 star. I don’t know if we’re going to be back
Stayed 3 nights in Dec 2024

10/10 Excellent

Marione

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice window view. Friendly staff.
Stayed 2 nights in Dec 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, near everything!!!
Stayed 7 nights in Dec 2024

8/10 Good

Dean Adam

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
This hotel is in an idea location if you wish to be in midtown. Getting from the airport to the hotel is simple and way cheaper than a taxi. The staff didn’t seem overly friendly but with it being a busy hotel they have lots to deal with. Rooms are basic but have everything you need. A mini fridge is a nice addition and if you require a coffee machine just call down and they will bring one to your room. I would happily stay at the hotel again.
Stayed 4 nights in Dec 2024

8/10 Good

MEHMET, AVENTURA

Disliked: Amenities
Front desk personnelwas nice Our first night was terrible becouse of terrible e pet urine smell Front desk changed the room
Stayed 3 nights in Dec 2024

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Dec 2024

10/10 Excellent

Elias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience
Stayed 7 nights in Dec 2024

2/10 Terrible

Cecilia

Nothing to says
Stayed 7 nights in Dec 2024

6/10 Okay

Lorena

Travelled with family
Liked: Cleanliness, staff & service
The location is excellent and the cleaning service. The people in the cafeteria are not friendly at all. The rooms are too small and the bathroom are uncomfortable. No cabinet on the sink. You place to put your items, I think you pay a higher rate for the location only.
Stayed 3 nights in Dec 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location
Stayed 2 nights in Nov 2024

10/10 Excellent

Ali, Troy

Stayed 4 nights in Dec 2024

10/10 Excellent

Gavin

Travelled with family
Liked: Amenities
Perfect location
Stayed 4 nights in Dec 2024

10/10 Excellent

Joseph, Villanova

Stayed 2 nights in Dec 2024

8/10 Good

Mora

Liked: Room comfort
Stayed 2 nights in Dec 2024