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Hyatt Grand Central New York

4.0 star property

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Photo gallery for Hyatt Grand Central New York

Pool
Lobby
Restaurant
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Parking available

Explore the area

Map
109 East 42nd Street, at Grand Central Terminal, New York, NY, 10017
  • Grand Central Terminal
    ‪2 min walk‬
  • Times Square
    ‪12 min walk‬
  • Empire State Building
    ‪13 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Double Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Presidential Suite

  • 130 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Bedrooms, City View

  • 84 sq m
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, City View

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Corner

Suite, Corner | Premium bedding, pillow-top beds, minibar, in-room safe

Suite, Corner

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Queen Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Suite

  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

View from property

The Westin New York Grand Central

  • Pet-friendly
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (3103)
The price is €579
for 1 room
includes taxes & fees
25 Apr - 26 Apr
The Westin New York Grand Central

About this property

Hyatt Grand Central New York

Pet-friendly hotel connected to a shopping centre in New York with a 24-hour fitness centre
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and valet parking.
Hyatt Grand Central New York offers 1298 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us that they can't get enough of the sightseeing around Hyatt Grand Central New York. During your stay, you'll be connected to a shopping centre and just a quick walk from Grand Central Terminal. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a coffee shop/cafe. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Grand Central Terminal and Chrysler Building
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a coffee shop/cafe, there's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and 26 meeting rooms. Event space at this hotel measures 18370 square feet (1707 square metres) and includes a conference centre. A 24-hour fitness centre, spa services, and a vending machine are also featured at the business-friendly Hyatt Grand Central New York. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This New York hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 100 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 15 to 65 for adults and USD 15 to 32 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 26 meeting rooms
  • Computer station
  • Conference centre (18,370 square foot of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • In-room roll-in shower
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 45.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Newspaper
  • Phone calls
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 65 for adults and USD 15 to 32 for children
  • Valet parking fee: USD 100 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hyatt New York
Grand Hyatt New York Hotel
Hyatt New York Grand
New York Grand Hyatt
Grand Hotel Hyatt New York
Grand Hyatt Hotel New York
Grand Hyatt New York City
Hotel Hyatt New York
Hyatt Hotel New York City
Hyatt New York City
New York City Grand Hyatt Hotel
New York City Hyatt
New York Hyatt
Grand Hyatt Hotel
Grand Hyatt
Grand Hyatt New York
Hyatt Central York York
Hyatt Grand Central New York Hotel
Hyatt Grand Central New York New York
Hyatt Grand Central New York Hotel New York

Hyatt Grand Central New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2323 out of 4947 reviews
Rating 8 - Good. 1174 out of 4947 reviews
Rating 6 - Okay. 768 out of 4947 reviews
Rating 4 - Poor. 369 out of 4947 reviews
Rating 2 - Terrible. 313 out of 4947 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicholas Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very good area and nice room
Stayed 4 nights in Dec 2024

10/10 Excellent

Heather

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect! It is connected to Grand Central Station Terminal for subway transportation. It is beautiful and staff are friendly. The housekeeping staff were sure to clean our rooms and leave clean towels each day while we were out. Shopping, food, and touring is close. Would highly recommend for your NY trip!
Stayed 3 nights in Jan 2025

2/10 Terrible

Mark

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Closeness to Grand Central was the main attraction, which was the last one as it turned out. The reception staff was unfriendly and abruptly speaking, and there were minimum amenities in the room, including a lack of paper tissues, stationary, and one washcloth for the two people. On top of that, they charge you with a so-called destination charge of close to $40 per day, and they also charge you for leaving your luggage after the check-out, which is unheard of. Oh, and breakfast in the hotel restaurant is $50! Twice as much as in much better restaurants near by.
Stayed 2 nights in Jan 2025

8/10 Good

Marcy

Travelled with partner
Liked: Cleanliness, staff & service
The only thing was the bed, not great Otherwise very nice
Stayed 2 nights in Jan 2025

2/10 Terrible

Virginia

Travelled with family
We were NOT allowed to check in until 9PM that evening. Unacceptable
Stayed 3 nights in Jan 2025

4/10 Poor

Armada B

Stayed 2 nights in Jan 2025

10/10 Excellent

Dan

Stayed 2 nights in Jan 2025

10/10 Excellent

Kaori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Stayed 6 nights in Dec 2024

10/10 Excellent

Stephanie, DORAL

Stayed 1 night in Dec 2024

4/10 Poor

Maria

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Rooms old, furniture in terrible condition.
Stayed 3 nights in Dec 2024

8/10 Good

Theodora

Liked: Cleanliness, staff & service
t
Stayed 4 nights in Dec 2024

6/10 Okay

Theodore

Liked: Cleanliness, property conditions & facilities, room comfort
I booked the hotel and showed up 2.5 hours later but hotel did not have reservation I had to wait about 20 minutes till the reservation dept could find it.
Stayed 1 night in Jan 2025

10/10 Excellent

maydelin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Shiv

Stayed 2 nights in Jan 2025

10/10 Excellent

jonathan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Jan 2025

10/10 Excellent

Anton M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar por la ubicación
Excelente ubicación, muy conveniente la Terminal de trenes, comidas muy cerca, nosotros solicitamos limpieza diaria, si volvería a regresar a este Hyatt
Stayed 5 nights in Dec 2024

6/10 Okay

Oscar

Liked: Cleanliness
Stayed 2 nights in Jan 2025

2/10 Terrible

Meagan

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not correct per my booking and nothing was done to correct it. The room was not clean missing towels and toilet paper etc. For the amount of money that was spent on this trip for my family I would have never imagined that this hotel would have been this terrible. I will be calling again trying to get someone to take care of this. I have spent 3 hours on the phone and this is still not resolved.
Stayed 4 nights in Dec 2024

2/10 Terrible

Renata

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

adam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

phaneendra, Kanata

Disliked: Staff & service, property conditions & facilities
not a great hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025