NYC Empire Apartments

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Dates

February 2025

March 2025

Double Studio #6 | Laptop workspace, iron/ironing board, cots/infant beds, rollaway beds

Overview
Prices
Location
Amenities
Policies

Good

Popular amenities

Pet-friendly

Laundry

Air conditioning

Kitchen

Free WiFi

Explore the area

38 West 31st Street, New York, NY, 10001

5th Avenue
‪2 min walk‬
Herald Square
‪4 min walk‬
Macy's
‪5 min walk‬
New York, NY (JFK-John F. Kennedy Intl.)
‪51 min drive‬

Room options

Big Exterior Studio #10

40 sq m
Studio
City view
Sleeps 7
3 Double Beds and 1 Single Bed

Family Studio #50

25 sq m
Studio
Sleeps 6
1 Double Bunk Bed and 1 Single Bunk Bed

Exterior Corner Studio #29

35 sq m
Studio
City view
Sleeps 7
2 Double Beds and 2 Single Bunk Beds

Exterior Family Studio #71

30 sq m
Studio
City view
Sleeps 6
1 Double Bed and 1 Double Bunk Bed

Family Studio #54

30 sq m
Studio
Sleeps 5
1 Double Bed and 1 Double Bunk Bed

Family Studio #2

30 sq m
Studio
Sleeps 5
1 Double Bed and 1 Double Bunk Bed

Family Big Studio #68

25 sq m
Studio
Sleeps 5
1 Double Bunk Bed and 1 Single Bed

Exterior Corner Studio #19

35 sq m
Studio
City view
Sleeps 7
2 Double Beds and 2 Single Bunk Beds

Family Studio #53

30 sq m
Studio
Sleeps 4
1 Double Bunk Bed and 1 Single Sofa Bed

Double Studio #6

20 sq m
Studio
Sleeps 3
1 Double Bed

Family Studio #81

40 sq m
Studio
Sleeps 6
1 Double Bed and 1 Double Bunk Bed

Family Studio #56

30 sq m
Studio
Sleeps 6
1 Double Bunk Bed and 1 Single Bunk Bed

Family Studio #59

30 sq m
Studio
Sleeps 6
1 Double Bunk Bed and 1 Single Bunk Bed

Exterior Family Studio #5

50 sq m
Studio
City view
Sleeps 7
2 Double Beds and 2 Single Bunk Beds

Family Studio #87

30 sq m
Studio
Sleeps 5
1 Double Bed and 1 Double Bunk Bed

Family Studio #3

30 sq m
Studio
Sleeps 5
1 Double Bed and 1 Single Bunk Bed

Family Studio #82

20 sq m
Studio
Sleeps 5
2 Double Bunk Beds and 1 Single Bed

Similar properties

Washer

Dryer

Pet-friendly

24/7 front desk

for 1 room

includes taxes & fees

10 Feb - 11 Feb

About this property

Apartment with kitchenette, steps from 5th Avenue

This smoke-free aparthotel features concierge services, dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and ATM/banking services are on-site. Each apartment features a kitchenette with a fridge and a microwave, plus free WiFi and a Smart TV with digital channels. For a bit of entertainment, a TV comes with Netflix, and added amenities include an espresso maker and a hairdryer. Housekeeping is available once per stay.

NYC Empire Apartments offers 10 air-conditioned accommodations with espresso makers and a hairdryer. Accommodation at this 3-star aparthotel has kitchenettes with fridges, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided once per stay.

During your stay at NYC Empire Apartments, you're just a quick walk from Empire State Building. Free WiFi in public areas, dry cleaning service and a round-trip airport shuttle (surcharge) are available. This comfortable aparthotel has 10 apartments over 11 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.

Each apartment offers a kitchenette, a Smart TV and Netflix
Free WiFi
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
Steps from 5th Avenue and 5 minutes on foot from Empire State Building
Airport shuttle service available for a fee
Pets welcome for a fee

As a guest of NYC Empire Apartments, you'll find tour/ticket assistance, concierge services, and laundry facilities. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. NYC Empire Apartments also features dry cleaning/laundry services, express check-out, and an ATM.

This 3-star New York aparthotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

Available in the apartment: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available
24-hour return airport shuttle on request for a surcharge

Family friendly

Cot: USD 60 per stay

Kitchenette

Cookware, dishware, and utensils
Espresso maker
Microwave
Paper towels
Refrigerator
Toaster

Bedrooms

Bedsheets provided
Rollaway/extra bed: USD 80 per night

Bathroom

1 private bathroom
Free toiletries
Hair dryer
Towels provided

Entertainment

1-inch Smart TV with digital channels
Netflix
Streaming services

Laundry

Dry cleaning/laundry service
Laundry facilities

Work spaces

Laptop workspace

Comfort

Air conditioning
Heating

Pets

Pet friendly
Up to 10 kg per pet
Fee: USD 80 per accommodation per stay
Service animals exempt from fees

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Smoke-free property

Services and conveniences

ATM
Concierge services
Guidebooks
Housekeeping (once per stay)
Iron/ironing board
Local maps
Luggage storage
Tour and ticket assistance

Location highlights

In a shopping district
In the city centre
Near the airport

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher

General

10 units
11 floors
Traditional architecture

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 100

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open Monday - Sunday (9:00 AM - 5:00 PM)

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk, key retrieval

Pets

Pets: USD 80 per accommodation, per stay
Maximum 1 (weight limit: 22 lb per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 80.0 per night.

Cots (infant beds) are available for USD 60.0 per stay.

Important information

Fees

Guests will be asked to pay the following charges at the property:

Cash Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 99 per vehicle (one-way, maximum occupancy 3)
Pet fee: USD 80 per accommodation, per stay
Service animals are exempt from fees
Early check-in fee: USD 100 (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: USD 60.0 per stay
Rollaway bed fee: USD 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts mobile payments and cash

Mobile payment options include: PayPal

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

NYC Empire Apartments offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:

Monday - Sunday: 9:00 AM - 5:00 PM

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.

We should mention

Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Green Holidays Apartments Apartment New York

Green Holidays Apartments Apartment

Green Holidays Apartments New York

Green Holidays Apartments

NYC Empire Apartments New York

NYC Empire Apartments Aparthotel

NYC Empire Apartments Aparthotel New York

NYC Empire Apartments Reviews

7.2

Good

7.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

8/10 Good

William

Travelled with group

18 Oct 2024

Liked: Cleanliness

Check in/out headache

While the overall experience was just fine, I did have some issues with the check in/out process. There was just one lady running the reception, while she was awesome I felt bad it was just her. It was very busy and I had to stand around for 45 minutes just to get the keys. Checkout was no different. A lot of people checking out at once and there was a massive line down a very small hallway. Be prepared to give yourself about an hour to deal with check in and another hour to deal with check out.

Stayed 1 night in Oct 2024

10/10 Excellent

martha

26 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

Perfect location, and accommodated my group of 5 perfectly.

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Business traveller

19 Sept 2024

Disliked: Cleanliness, room comfort

Terrible stay, DO NOT STAY HERE UNLESS NO CHOICE

Terrible stay. Booked a room with a private bathroom and got a small room without one. No one to talk to after 6pm - and they ask you for a cash deposit like it's 1990. No wifi either. Seems like all the information is misleading. Sheets were not clean either but there's basically no service after 6pm and no one to talk to.

Stayed 1 night in Sep 2024

8/10 Good

Brittney, Sherwood

30 Jul 2024

Liked: Cleanliness, property conditions & facilities

Very close to all the things we wanted to do and close to public transportation for the other things.

Stayed 3 nights in Jul 2024

6/10 Okay

Osama

Travelled with family

28 Jul 2024

Disliked: Amenities

Nice area.

Stayed 4 nights in Jul 2024

4/10 Poor

Danyelle

Travelled with family

7 Jul 2024

Disliked: Cleanliness, amenities

I liked that we were close to Time Square and location was walkable from apartment. I didn't like the $100 cash deposit. Nickle and dime you for everything. The pictures were a bit deceiving. All it is, is 3 beds, dirty bathroom and a kitchenette. Had to buy spray to clean the bathroom. They sent the final email instructions the day before leaving. All instructions should've been sent at check in. Just a money grab, to keep the deposit. On vacay, Didnt even look at an email until I returned home because I had an early morning flight out. Not worth the price.

Stayed 2 nights in Jul 2024

8/10 Good

Stephen

1 Jul 2024

Stayed 1 night in Jun 2024

8/10 Good

Jan

18 Jun 2024

Had to pay deposit in cash

Stayed 1 night in Jun 2024

8/10 Good

Rosa, Northridge

Travelled with family and small children

17 Jun 2024

Liked: Property conditions & facilities

I enjoyed the stay here. Only wished to have had more towels and toilet paper. We were 5 people in a room. Ran out of TP. Needed fresh towels. Overall, we had beds and a bathroom.

Stayed 4 nights in Jun 2024

10/10 Excellent

Claudia

Travelled with family

11 Jun 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

It has everything we needed and at a great location

Stayed 2 nights in Jun 2024

10/10 Excellent

Rosa

Travelled with family

2 Apr 2024

Liked: Cleanliness, room comfort

La experiencia fue buena, la persona q me asistio en recepciòn muy amable. El lugar limpio y la ubicaciòn en buen lugar. Cerca de madison square garden, macy's, empire state building. Y subway acccesibles.

Stayed 4 nights in Mar 2024

6/10 Okay

Florence

Travelled with family

12 Feb 2024

It was smaller than I thought but it was clean. No place to really sit except on beds. Bathroom was very small. Shower worked great with a lot of water pressure. I really didn’t know what to expect because it was first time in New York

Stayed 4 nights in Feb 2024

10/10 Excellent

Jennifer Cordova

Travelled with family

30 Dec 2023

Close to everything. Easy check in and check out.

Stayed 3 nights in Dec 2023

10/10 Excellent

Christopher

29 Dec 2023

Stayed 6 nights in Dec 2023

10/10 Excellent

Jeison

Travelled with family and small children

18 Nov 2023

Liked: Cleanliness, property conditions & facilities

Did not like how noisy it was outside but that had nothing to do with the apartment.

Stayed 2 nights in Nov 2023

8/10 Good

Derek

5 Oct 2023

Stayed 2 nights in Oct 2023

2/10 Terrible

Rajeshwari

13 Sept 2023

Stayed 1 night in Sep 2023

2/10 Terrible

Gloria

28 Jul 2023

Stayed 1 night in Jul 2023

8/10 Good

Jose

Travelled with family

24 Jul 2023

Great location, not that comfortable

The location of this property is truly impressive, and the money you pay for it is quite reasonable. If this is what you are looking for, this is a great deal. But you should not consider this option if you are looking for a comfortable space, 24/7 front desk, and other things you might expect from a hotel. In general, I had the impression this used to be an apartment building currently in the process of becoming a hotel or aparthotel, because around the hallways you could see guests like us (two families with 6 people in total sharing a "large" room with a kitchenette), and elderly residents. In any case, I´d recommend the place if you are looking for a great location, and you are not too keen about comfort/cleanliness.

Stayed 4 nights in Jul 2023

10/10 Excellent

Casey

Travelled with family

18 Jul 2023

Liked: Cleanliness, amenities, property conditions & facilities

The location could not have been better, and our room was clean and very well appointed. The area around the building itself was a little sketchy, but we didn’t ever encounter any issues. We would gladly book this place again!

Stayed 3 nights in Jul 2023

8/10 Good

Rebecca

13 Jul 2023

Stayed 5 nights in Jul 2023

8/10 Good

timothy

Travelled with family

5 Jul 2023

Liked: Cleanliness, room comfort

After hours cash deposit info

Need to know that the cash deposit is only refunded directly to you if you check out during normal hours of operation (9am-5pm). We had to check out early, so HAD to have pay pal or something called zello. Staff insisted every us bank customer has zello contract but we are from a university town in Midwest that did not have a contract with them. We don't do PayPal either. Not necessarily ours or the apartments fault but would have liked to know. If they inspect the apartment as ok, we will get the money back but had to send to our friends PayPal account. Overall though, for a family of 5 this was a great place to be in Manhattan and nice to have kitchen etc. BTW, our view on tenth floor was directly of the empire state building.

Stayed 2 nights in Jul 2023

2/10 Terrible

Ann, Sugar Land

Travelled with family

28 Jun 2023

Disliked: Cleanliness

The website says “parking available” and under “more details” it lists “valet parking at $44.77”. Upon arrival, I was told that parking was about a block away and the cost was $88/nt!! The bed had either a bedbugs or ticks. My husband has several bites on his arms and head. I found a dead bug that looks like a tick (I took a picture of it). I wasn’t informed that they required the deposit in the form of cash. And, I wasn’t informed until the night before checkout that I would be responsible for cleaning the room. I left it more clean that it was when I arrived (we found hair in the shower, dirty silverware in the drawer and dirt, etc. on the floor). On a positive note, the front desk clerk was friendly and helpful.

Stayed 2 nights in Jun 2023

8/10 Good

Serhat

Travelled with family

15 Jun 2023

Liked: Cleanliness, amenities, property conditions & facilities

Great location

Stayed 3 nights in May 2023

8/10 Good

Tory

Travelled with family

11 Jun 2023

Liked: Cleanliness, amenities, property conditions & facilities

Good combination of price and accommodations in the heart of Manhattan. Close to shopping, food and various venders. Good communication from the owner, and low cost for late check out request. Easily worth the money spent.

Stayed 4 nights in Jun 2023

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NYC Empire Apartments

Choose dates to view prices

Photo gallery for NYC Empire Apartments

Reviews

Popular amenities

Explore the area

Room options

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About this property

NYC Empire Apartments

Languages

Property amenities

Internet

Parking and transport

Family friendly

Kitchenette

Bedrooms

Bathroom

Entertainment

Laundry

Work spaces

Comfort

Pets

Suitability/Accessibility

Services and conveniences

Location highlights

Safety features

General

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

NYC Empire Apartments Reviews

Reviews

Good